Joe Gaston
Went here 2 times 2 weeks apart got breakfast platter. Eggs were nasty, some overcooked brown but also had chunks of cold cheese in it and pieces of other foods as bacon. I didn’t order an omelette. I expected ‘ clean n eggs. They won’t see me again.
… moreRamco Signs
Thank you Anna and her team working hard this New Year week!
… moreLisa Hamilton
Went to the drive thru and was told to go to lane B. Ordered 2 sandwiches and 2 fries. Sat there for over 20 minutes while 5 cars in lane A passed me by. Ridiculous. This was not the first time this happened. I’ve been going to this location for years. I’ll never go back.
… morejflo
Love me some Whataburger and once again did not disappoint. The store was nice and clean. The staff was nice. I have no complaints. Came during dinner time and they were able to keep up with the rush crowd. They had many folks constantly cleaning the dining room which was impressive. The place was spotless. We will come back here.
… moreJacob Lott
well firstly the food took almost 30 mins with only 1 car in front of me, half of it was wrong, i went in and nicely asked the cashier for a refund since at this point it was so late and we never even took a bite or sip of any of the order. the manager then came and said she would only get a partial refund for me. which my response was (again) nicely that it seemed unfair for me to bring my family only 1 meal back home while 2 other people were hungry …since the other items were made correct ( i ordered 3 meals 1 milk shake and 1 small fry… 2 of the meals were incorrect) in response she said (with attitude) that i should have just asked for the incorrect ones to be remade so i told her that didnt seem like a good option since it was already past midnight and it initially took 30 mins for the order and she looked up at me with a very rude expression and said bluntly “it did not i was back there making it” ( i have proof i was there for 36 mins in total from 12:11 am until 12:47 am) she finally obliged to giving me a full refund as requested ( AGAIN NOT A SINGLE BITE OR SIP WAS HAD OF ANYTHING) but made it a point to remind me that they will not refund me a full order of that quantity again ( $38.16)
The whole experience from the wait time, the multiple incorrect orders and the unfriendly/ egotistical manger left a bad taste in my mouth from what used to be one of my fav childhood spots. and this is coming from someone who was a server lead in a very ritzy part of Houston for 2 years.
… moreBrandi Canada
My experience today was quick, smooth, and accurate! Nancy and her crew members (Samrya and Gina) were all smiles, great attitudes, and more than willing to be helpful. At the order box, my order was repeated back to me, allowing me to correct a miscommunication about how I wanted to customize my order. Even when my order was delayed while they waited for fresh hashbrowns, they replaced the others in my bag too! This extra step ensured that all three orders would be hot and fresh. I really appreciate how they went above and beyond to take care of me today. THANK YOU for being an example of excellent service!
… moreCristina Gonzalez
I was very disappointed with my visit today. First off, the girl taking my order seemed like she hates her job. She was speaking in such an off putting tone. I asked for a sweet and spicy bacon burger with no american cheese and just monterrey jack (because i dont like american cheese) and i got charged for a monterrey jack cheese, so i got two MJ cheeses and one american. and also, i asked for a side of ranch and a side of creamy pepper sauce and she rang in picante sauce, which i get it, she probably didnt hear me properly but because it was 11:40pm and i ordered a breakfast item, i was asked to pull forward and i said “okay im sorry but could i get a side of creamy pepper sauce too” and i had 50 cents in my hand to give to her, and she looked at me confused, like genuinely confused…? anyway i gave her the 50 cents and pulled forward to where she told me. then 10 minutes later i get my food and I ask “is the creamy pepper in here” and she looks at me, not angry but more annoyed and says “yes it’s in there” so i trust her and pull out of the drive thru. i get home and the creamy pepper is in the bag but not the ranch… so that definitely was the cherry on top of a bad experience here. in the receipt, it says her name is Anna so maybe Anna was having a bad day, which i get it because i worked at a different whataburger for almost 5 years and even if i was having a bad day, I would never give that level of unprofessionalism. Even now as a customer, and if I’m having the worst day of my life, I wouldn’t be as off putting as she was.
… moreScrati
I rate whataburger more than mcd or vurgerking. The burgers are juicy and damn bulky. For people like me, the quantity and quality of the burger matters the most.
The staffs were helpful too.
Recommended
… moreTrish Thomas
As soon as I came in, it was greeted very friendly Samir and explained the menu and even offered if I wanted an apple phone, and the place was very clean very organized
… moreSheri Marsh
This had always been my favorite location to order from. At least it was until the last 4 months. The last incident was tonight I dealt with having luke warm fries, the were busy. But when I got home and opened the gravy for the cold chicken strips it was less than half full. The second container of gravy that had been paid for was not included. That was for the cold piece of Texas toast. They did get my root beer correct.
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