Whataburger

  2.9 – 672 reviews   • Fast food restaurant

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Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Whataburger 35758

Hours

TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours

Address and Contact Information

Address: 7833 Hwy 72 W, Madison, AL 35758

Phone: (256) 270-2324

Website: https://locations.whataburger.com/al/madison/7833-highway-72-w.html/?utm_source=yextpages&utm_medium=locallistings&utm_campaign=yextpages

Menu Photos

Order and Reservations

Order: Order online

whataburger.com

Photo Gallery

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Stories. See what’s cooking at Whataburger®, including the latest stories, news, and events. See more. careers icon. Careers.

Reviews

LaNae R
⭐️⭐️⭐️⭐️⭐️
I had a great experience at this location for lunch today. I was greeted with smiling faces soon as I entered. The restaurant was clean & inviting. It was my first time attempting to use their app to order. Ms. Lakisha (operating manager) quickly offered assistance & ensured my order was correct.
My food was freshly made, delicious and NOT just thrown together sloppily!
I truly appreciated such friendly, genuine customer service from Ms. Lakisha & the young lady that patiently took my order Ms. Samantha.
I will return to this location again. Thank you!
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Annette Corona
My family and I ate at this Whataburger after church, and the manager greeted us with a big, welcoming smile. She was patient while taking our order and repeated it twice to ensure accuracy. She also checked in with us to make sure we were having a great experience and that we had everything we needed. The service was excellent, the order was correct, and the food was hot. We will definitely be back!
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Adriane
I went to this location at 7833 Hwy 72 early this morning after 1 a.m. I had an awesome experience. The Drive thru employee was super friendly and knowledgeable about the food. She convinced me to try the Chicken Fajita taco with Monterey Cheese, Fajita veggies, extra grilled onions, and light sweet and spicy. It was delicious. I will definitely come back to this location.
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John Corona
Went to this location after Church and the manager is super friendly and always try’s to make us feel welcome and connect with us. Checks on us midway through the meal to see how our food was. Feels more like a restaurant experience areas of a fast food experience. Being in management myself I appreciate a manager leading by example.keep up the good work, I have had some bad experiences n the past but this new manager is turning things around.
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Patrick Catlin
I come there once a week to get spicy chicken sandwich on biscuit with honey butter and cheese and bacon and it’s on point every week. Thanks to the morning crew for making sure I’m good and to Ms Lakisha for her great hospitality and friendliness. She is one of a kind.
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donna collier
To me it was just a regular Burger with a famous name used. There was nothing special about the hamburger. The CSR was very nice and helpful since this was my first time visiting and trying the hamburger. The price was reasonable.i did have the Onion rings they were good. Crispy and there was an onion in there not to heavy on the batter.#1 what a burger. Nothing was special to me except the staff was so friendly and great suggestive selling. It helped me make my decisions or I would still be in the drive through. I might give it another chance and try something different. I might recommend a friend to give it a try just to see if they liked it better than I did.
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James Waterson
Absolutely the worst Whataburger experience I’ve ever had, and I will never step foot in this location again. They messed my food up not once, not twice, but three separate times — and at this point, it honestly feels like it was on purpose. I asked for a simple order: a triple burger with ketchup and cheese only, plus extra cheese and mayo. That’s not complicated, but somehow they managed to screw it up every single time. Instead of fixing the issue properly, the staff acted like it was my fault and gave me attitude.

On top of that, the customer service here is a complete joke. The employees were rude, dismissive, and had zero sense of professionalism. They didn’t bother to give me my receipts back, which makes it impossible to even prove what I ordered if I wanted to get a refund or contact corporate. That’s shady and unacceptable. A restaurant should never withhold receipts from customers, yet they do it here without a second thought.

This location doesn’t care about its customers at all. They waste your time, give you the wrong food, refuse accountability, and then treat you like you’re the problem for daring to complain. I watched how they interacted with other customers while I was waiting, and the same bad behavior was happening across the board: orders wrong, people waiting way too long, and staff acting like they couldn’t care less.

Whataburger as a brand might be decent, but this location is an embarrassment. If corporate actually values its reputation, they need to take a long, hard look at the management and employees here because this level of service is beyond pathetic. Honestly, I’d rather eat at McDonald’s in Pinegrove — and that says a lot — than ever waste another dollar at this place.

Do yourself a favor: avoid this Whataburger completely. Save your time, money, and frustration, because all you’ll get here is cold food, messed up orders, and the worst customer service imaginable. One star is too generous. If you care about your sanity, drive past this place and never look back.
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Samantha Morris
The number 10 what’s chicken is so good to me. Thanks you guys for cooking it fresh every time. Ms Jackie is really sweet always smiling and her Boss Lakecia seems to not play about her store which I love I see her always moving around getting things done.
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Ryan
How is this even possible. Just absolutely disgusting. This place should be shut down. Order 2 biscuit and gravy. Both had grease soup for gravy and neither biscuit was fully cooked and just covered with what I think they call butter. Ive posted a pic of the so called gravy they served me. Take a look, just horrific.
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Alan McLemore
Sadly, I went at 12:00 lunch and there were no customers. Any eating place with no lunchtime customers worries me. Good food, hot, quick service, and plain ol’ nice folks. I’ll be back!
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