Reese
This establishment has the rudest employees. While we were there we had an accidental double charge with our order and somebody else’s. The woman working handled that amazing and was very kind. But when we were back on the road and unable to turn around again we realized our order was wrong and completely uneditable as my boyfriend is cannot have dairy. While calling I explain what happened and the woman is very short with me and proceeds to hang up the phone while I’m talking.
… moreTiffany Robinson
I would rate this place a zero if I could. The wait was very long and the staff was very rude. My husband and I decided to order drive thru so we did. We asked for a side of Mayo and ketchup with our order. After waiting for about 10-15 minutes at the window and asking whats taking so long we finally received our order. The requested side items were not in the bag and we also weren’t given any napkins. After checking our order, we realized she hadn’t put our requested items in the bag so we asked again. She brought us our requested items but after checking them there was ony a dab of mayo, which is served in a cup. I asked if she could please add a little more mayo to the ridiculously small drop of smeared mayo and this seemed to irritate her. I would NOT recommend eating here if you want good customer service.
… moreM J
Went to pick up food on 2/15 at 4am. My nephew and I ordered online. No greeting at the speaker box. Associate working drive thru was dry and lacking customer service. Get to the windows. She’s asking if we want fries. I repeat we have mobile orders. Get my food. I didnt get a straw and my order didnt have the sauce I ordered. She avoid looking in our direction for over 5 minutes. She finally comes back to open the windows and just stare with an attitude. I mention I didnt get my sauce and that I also need a straw.
Once we get home. My fries are not only just dumped in my bag but they were also cold. My nephew ordered some nuggets which were hard and overcooked. I usually only go to the location on north Monroe because their customer service is constantly great. This location needs training on service and food
… moreJustice
General Manager was awesome at everything. First time at a Whataburger and he broke down the menu and how things were served. He checked on us and we got free cookies, honestly 10/10 best service I’ve ever had at a fast food restaurant and better than even some nicer dine in steak houses.
… morePierre Suranto
This whataburger location was on point, fast and friendly service, the food was fresh and the gravy was perfect (this can often get messed up).
… moreAnnabelle Gilmore
Don’t normally post reviews but the service here is so god awful I can’t help but post one for this location. Every other Whataburger I have been to, the staff has been friendly and helpful except for this location. Without fail, every visit, the drive through workers are stand offish, aggressive, and extremely impatient. I get it, they’re paid minimum wage and they CLEARLY hate their job. God forbid they have to do the job they signed up for. But my sympathy only goes so far when I have done literally nothing to deserve the attitude the workers consistently show towards me. I liked going here because it was close to home and the food was cheap, but honestly I can’t stand the attitude anymore. I’d highly recommend just going somewhere else.
… moreRaven Larra
First time eating here my friend and I got the breakfast obviously she asked for her eggs to be well done so they don’t look as good. But the breakfast was good I heard the burgers were excellent. The service was above average the place was very clean as you can see. Christian why so polite and very friendly EJ the manager was very professional and friendly also and checked up on us. Definitely a few steps ahead of McDonald’s and Burger King breakfast. Really reasonably priced.
… moreTony Montgomery
Stopped here on my way home from North Carolina. Unfortunately, we don’t have one of these there. I can say the place was very clean and so were the bathrooms. Although I do find it strange that they’re locked. Still, that didn’t take away from good food or the great service I got from Tamm.
… moreRizyah Mathis
Long drive thru line which is expected for a Friday night.Food was good but cold due to the fact the older black lady in the drive thru was the only one working while everyone else walked and talking.Not helping her whatsoever.Whoever she is she’s the true MVP of this Whataburger so please everyone be kind to her
… moreAnonymous
Easy in and out using the drive-thru option. Food was as expected and did not disappoint. Would definitely eat there again.
… more