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Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Address and Contact Information
Address: 12935 Albemarle Rd, Charlotte, NC 28227
Phone: (704) 208-4951
Website: https://locations.whataburger.com/nc/charlotte/12935-albemarle-road.html
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Order and Reservations
Order: Order online
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Reviews
Don S
I heard a lot of negative reviews from friends who’ve gone through the drive-thru, so I thought I’d give them a shot, but go inside to order and eat. We had a great experience! I thought the food was great. I always special order my burger, and it came out exactly the way I wanted it. The fries were very tasty. Sweet tea was very good (like their ice). The Dr. Pepper milkshake was awesome! It’s a new establishment, so everything was still very nice and clean. Restrooms were clean. The counter girl was very friendly & polite. They bring the food to your table. They had an employee walking around with a condiments tray, which was nice. The manager came around asking us “Is everything Ok?” “Do you need anything”. Overall a very nice experience. We’ll be back.
… moreLewis C
My experience here wasn’t bad but it wasn’t what it could’ve been. I ordered breakfast and the sandwich was good and fresh, I got the sausage bob. The hash brown sticks were either old and were redropped or the grease was old, either way they weren’t good. Lastly I pulled up to the drive thru to order. Once I was greeted the cashier informed me they were having trouble with the POS and they couldn’t take any orders, so I told her I had a mobile order, which I placed right after I drove up. The wait was pretty long for the amount of cars that were in line. I waited about 15 minutes for my food.
… moreT Brazz
Mixed feelings about this place
The first time we visited was during the grand opening — we waited in line, but that was expected, and the food was good. The second time, we waited quite a while and ended up getting a refund without receiving our food. So I’m still on the fence. The burger and chicken sandwich were both good, but the service is still to be determined. It’s a new location, so I’m giving them a little grace and hope things smooth out over time.
… moreThe first time we visited was during the grand opening — we waited in line, but that was expected, and the food was good. The second time, we waited quite a while and ended up getting a refund without receiving our food. So I’m still on the fence. The burger and chicken sandwich were both good, but the service is still to be determined. It’s a new location, so I’m giving them a little grace and hope things smooth out over time.
Mary Yuill
The burgers themselves are okay. However, the onions and lettuce on the burger were actually fresh cut and very crisp. Not That rehydrated freeze dried stuff you get other fast food restaurants. They did have a regular ketchup and spicy ketchup option, and the spicy ketchup was actually quite tasty.
The fact that they are open 24 hours and right off the Albermarle exit of 485 is going to be a big plus for them.
A small dining room, currently overstaffed with a lot of new employees. But, I’m sure that will iron itself out in the long run. We went right at 6 o’clock. There was a bit of a line out front and every table was dirty, but other their new employees were scurrying around doing the best they could.
… moreThe fact that they are open 24 hours and right off the Albermarle exit of 485 is going to be a big plus for them.
A small dining room, currently overstaffed with a lot of new employees. But, I’m sure that will iron itself out in the long run. We went right at 6 o’clock. There was a bit of a line out front and every table was dirty, but other their new employees were scurrying around doing the best they could.
Blue “Blue”
Currently here waiting for my food the store is not franchise so they do not offer give me the option to use promo codes or coupons. Depending on when you come and who’s they are you’re more than likely will be greeted by girls in high school…. They are very talkative they are working but they tend to lack inconsistency and knowing when and where to socialize… Currently I’ve been in here since 9:15 it is currently 9:24 and I’m still waiting for my food there is multiple better yet more than enough hands in the kitchen but still it seemed to order to take quite some time to come out…. That goes for the drive-thru and the takeout orders… There is a manager here by the name of Zariyah…. Ms l. Zariyah is all hands on deck though for what we observe she could use some assistance as far as Manning outside inside in the kitchen… But great manager nonetheless. They are kind they are respectful again just need a little more emphasis on being consistent and no one went downtime is actually downtime
Also I’m not sure what is going on in the kitchen but while I’m here there are also quite a few customers that have to keep returning back with their order to get it made correctly especially with such a simple menu
Update next day
It’s 15 til 6 and it is jam packed 2nd picture next day… The staff seems to be the same from yesterday so more than likely I came at the time. If the same shift crew. The front staff Brigett, Vallery, and Danye are very well spoken with customers, a few customers are a bit unhappy with the order mistakes but that can be worked on(kitchen staff) .
Now time to enjoy another large chocolate shake and she didn’t shirt me either TO THE RIM
… moreAlso I’m not sure what is going on in the kitchen but while I’m here there are also quite a few customers that have to keep returning back with their order to get it made correctly especially with such a simple menu
Update next day
It’s 15 til 6 and it is jam packed 2nd picture next day… The staff seems to be the same from yesterday so more than likely I came at the time. If the same shift crew. The front staff Brigett, Vallery, and Danye are very well spoken with customers, a few customers are a bit unhappy with the order mistakes but that can be worked on(kitchen staff) .
Now time to enjoy another large chocolate shake and she didn’t shirt me either TO THE RIM
Curtis Stone – The Realtor
Here’s my take on the new Charlotte Whataburger (plus a little brand context for folks new to it.)
Whataburger started in 1950 in Corpus Christi, Texas, founded by Harmon Dobson and Paul Burton, and became famous for its orange-and-white A-frame stores and oversized buns. The family sold a majority stake to BDT Capital Partners in 2019, which helped fuel expansion east. North Carolina got its first location in Gastonia in May 2025 and Charlotte’s Albemarle Road spot opened in September.
Now the food: I finally went to see what the hype was about. For me, hype often equals nostalgia… people get excited because a place from “back home” arrives in their new city. I didn’t grow up on Whataburger (long live In-N-Out), so I came in clean and ordered the Sweet & Spicy Bacon Burger which had two patties, bacon, American and Monterey Jack, grilled onions, and that sweet-heat pepper sauce. I added tomatoes because every burger should have them, IMO. It’s a massive fast-food burger and makes you wonder why anyone would choose a basic drive-thru when this exists. For fast food, it’s leagues above most though not the best I’ve ever had, and it still can’t touch a great local smashburger (think SureFire at Camp North End or Bae’s in Mooresville). The onion rings were fine but needed more crunch.
Overall: not my personal GOAT, but if you grew up with Whataburger, having one in Charlotte is pure nostalgia and I can’t hate on that
… moreWhataburger started in 1950 in Corpus Christi, Texas, founded by Harmon Dobson and Paul Burton, and became famous for its orange-and-white A-frame stores and oversized buns. The family sold a majority stake to BDT Capital Partners in 2019, which helped fuel expansion east. North Carolina got its first location in Gastonia in May 2025 and Charlotte’s Albemarle Road spot opened in September.
Now the food: I finally went to see what the hype was about. For me, hype often equals nostalgia… people get excited because a place from “back home” arrives in their new city. I didn’t grow up on Whataburger (long live In-N-Out), so I came in clean and ordered the Sweet & Spicy Bacon Burger which had two patties, bacon, American and Monterey Jack, grilled onions, and that sweet-heat pepper sauce. I added tomatoes because every burger should have them, IMO. It’s a massive fast-food burger and makes you wonder why anyone would choose a basic drive-thru when this exists. For fast food, it’s leagues above most though not the best I’ve ever had, and it still can’t touch a great local smashburger (think SureFire at Camp North End or Bae’s in Mooresville). The onion rings were fine but needed more crunch.
Overall: not my personal GOAT, but if you grew up with Whataburger, having one in Charlotte is pure nostalgia and I can’t hate on that
Kelly
If you continue hiring literal children at every single location you guys are opening, this brand is going to deteriorate so fast. Visited recently and decided to give this company one more chance at a different location…. yeah, we won’t be returning.
Long waiting times, to obnoxious and loud staff.. to cold food. To “running out of chocolate” for the milkshakes. Had a vanilla and it tasted like straight up chemicals.
The burgers aren’t even anything crazy we definitely weren’t missing anything from Texas.
Do better.
… moreLong waiting times, to obnoxious and loud staff.. to cold food. To “running out of chocolate” for the milkshakes. Had a vanilla and it tasted like straight up chemicals.
The burgers aren’t even anything crazy we definitely weren’t missing anything from Texas.
Do better.
Amanda A.
Went the day before their Grand Opening! They are currently training (09/16) and have free meals today ONLY! @11am-3pm! (Two meals per car!) (Their grand opening is September 17th at 8am!) keep in mind it’s a new location and that they are training! (We were one of the first people in line!) The Food was Fresh, Hot & Tasty! *limited menu for training day!*
… moreTM Author
New Location Opening-Not Impressed
Now before y’all think I’m marking things down simply because it was crazy busy and disorganized…I’m not. I factored that in.
It WAS extremely busy, which I understand brings significant challenges. The Drive Thru line was so long we went in. Parking was tough, but again, only open for about a week, so that’ll happen.
The interior was super clean, and the menu board was very easy to read and understand (with a little help from Steve the opening trainer at the counter).
We found a table surprisingly easy. Despite the crazy level of business our order came out pretty fast. The meat in the burgers is fresh to order, and you can tell. The fries were hot. A service person, carrying a tray of condiment packets, making and straws came by several times. Nice touch.
The issues? There were many.
1. Counter order girl forgot to give us a number so we had to get up and check for our order. Came out fairly quick. No biggie.
2.The opening staffing was super overdone. This resulted in 7-8 employees sitting at a table near us while on break, which wouldn’t have been a big deal, except we were treated to overhearing their profanity. In front of our seven year old. Trainers missed that one!
3. The default mustard add-in for burgers isn’t a problem, except that whoever built our burgers overdid it by several ounces. Not good. Had to scrape it all off.
4. The fries were hot, but nothing special. Very similar to Mickey D’s.
5. The “chocolate” shake was not drinkable. Strange metallic and chalky aftertaste.
6. My double patty cheeseburger was $12!
7. The buns are basically un-toasted white bread, and cold to boot.
8. The pickles and tomatoes in our burgers were less than fresh and not tasty. Lettuce was crisp and fresh.
The trainer (without being asked) at the counter did recommend a less expensive kid meal option for our little boy, which was a nice touch. The cashier girl though? Not one smile through the whole ordering process.
In general the brand new staff seemed checked out, and not invested in their jobs.
It’s a big (not in a good way) contrast to a new Chik-Fil-A opening.
We might go back, but we’re in no hurry.
BTW it isn’t inexpensive.
… moreNow before y’all think I’m marking things down simply because it was crazy busy and disorganized…I’m not. I factored that in.
It WAS extremely busy, which I understand brings significant challenges. The Drive Thru line was so long we went in. Parking was tough, but again, only open for about a week, so that’ll happen.
The interior was super clean, and the menu board was very easy to read and understand (with a little help from Steve the opening trainer at the counter).
We found a table surprisingly easy. Despite the crazy level of business our order came out pretty fast. The meat in the burgers is fresh to order, and you can tell. The fries were hot. A service person, carrying a tray of condiment packets, making and straws came by several times. Nice touch.
The issues? There were many.
1. Counter order girl forgot to give us a number so we had to get up and check for our order. Came out fairly quick. No biggie.
2.The opening staffing was super overdone. This resulted in 7-8 employees sitting at a table near us while on break, which wouldn’t have been a big deal, except we were treated to overhearing their profanity. In front of our seven year old. Trainers missed that one!
3. The default mustard add-in for burgers isn’t a problem, except that whoever built our burgers overdid it by several ounces. Not good. Had to scrape it all off.
4. The fries were hot, but nothing special. Very similar to Mickey D’s.
5. The “chocolate” shake was not drinkable. Strange metallic and chalky aftertaste.
6. My double patty cheeseburger was $12!
7. The buns are basically un-toasted white bread, and cold to boot.
8. The pickles and tomatoes in our burgers were less than fresh and not tasty. Lettuce was crisp and fresh.
The trainer (without being asked) at the counter did recommend a less expensive kid meal option for our little boy, which was a nice touch. The cashier girl though? Not one smile through the whole ordering process.
In general the brand new staff seemed checked out, and not invested in their jobs.
It’s a big (not in a good way) contrast to a new Chik-Fil-A opening.
We might go back, but we’re in no hurry.
BTW it isn’t inexpensive.
MusicMan Reviewer
I have been waiting a couple weeks to eat lunch here. A few weeks ago I had breakfast. It was just okay. Nothing special. I will goto McDonald’s and Chick-Fil-A before eating breakfast here.
Lunch I ordered The Original Whataburger. I must have received someone else’s burger because it had only mustard and no cheese. I was already home so I added ketchup. It wasn’t bad but Burger King’s Whopper and McDonald’s Quarter Pounder are way better.
And it took 25 minutes from ordering inside restaurant until we got our food.
Not sure what the hype is all about.
… moreLunch I ordered The Original Whataburger. I must have received someone else’s burger because it had only mustard and no cheese. I was already home so I added ketchup. It wasn’t bad but Burger King’s Whopper and McDonald’s Quarter Pounder are way better.
And it took 25 minutes from ordering inside restaurant until we got our food.
Not sure what the hype is all about.