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Since 1994, Wetzel’s Pretzels has been serving up hot, hand-rolled soft pretzels made from fresh dough and baked to golden perfection. With 340+ locations, we’re your go-to spot for fresh-baked snacks, mall treats, and pretzel perfection. Stop by your local Wetzel’s Pretzels in Downey, CA for buttery pretzels, pretzel bites, and icy lemonades. Always hot. Always craveable.
Handcrafted pretzels come sweet or salty at this chain that also offers hot dogs & specialty dips.
Hours
| Friday | 10 AM–8 PM |
| Saturday | 10 AM–8 PM |
| Sunday | 11 AM–6 PM |
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
| Wednesday | 11 AM–6 PM |
| Thursday | 10 AM–8 PM |
Address and Contact Information
Address: 132 Stonewood St #P13, Downey, CA 90241
Phone: (562) 904-7067
Website: https://www.wetzels.com/
Order and Reservations
Order: Order online
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Find a Location – Wetzel’s Pretzels
World domination is within our grasp. We’re located all over the world with over 300 stores!
Last Updates
Reviews
Tyler Potter
Went here and honestly was very disrespected. We ordered the pretzel bites and a Jalepeno cheese sauce and they accidentally gave us the cinnamon bites. When I went back, the cashier said that we ordered it and it was our fault for misspeaking. When I charified that we just wanted the regular bites, she swapped the pretzel out, but when I asked for the dollar back for the cinnemon ones being more expensive, she said because we prdered wrong, we don’t get the dollar back. I don’t care about getting the dollar, but who tells someone that because they misordered, they now get ripped off? Worst customer service I’ve had.
… moreDavid
overpriced for no reason the weenie is bland and not worth what I spent 2/5 would not recommend for the price.
… moreAmparo Gonzalez
I went to this location at the stonewood mall the other day 4/26 for the free pretzel and had ordered 2 drinks for my husband and I. I got the new orange dream drink and was not a fan. When I went to ask if I can exchange it and get back the difference because, the girl Perla had the biggest attitude! I had some confusion about the prices because it wasn’t clear to me which is on me, so I had asked a couple of times just to double check. Her attitude was ridiculous and told me I can’t get a refund because I complained about it when all I was asking for was a difference in price if possible. I didn’t even walked away and out loud she goes “DANG” all annoyed to her coworker. It was obviously because of me and then she goes and tells her manager about it too. That’s so unprofessional and I honestly would’ve told something to her face but I’m not going to make a scene especially if there’s people around just trying to get they’re food too. Couldn’t tell her manager about it either or complain felt uncomfortable because of how friendly they were I knew she probably wouldn’t have cared or done something. Never coming back to this location.
… moreJoann Torres
You have an employee by the name of Joel that provided bad customer service. You need better employees won’t come back here again due to his service.
… moreGuadalupe Reyna
The young girl in the cash register Friday morning opening is really rude my total was $7.14 and my daughter handed her 8 dollars had asked her she had 14 cents so I paid the 14 cents with my debit card and she kept my daughtes dollar and when I asked her about it she said that she can’t open the register that she only got $7 from us but she can’t open the register cuz the manager’s not here in today which doesn’t make sense cuz she just opened the register to put the $8 in there and she was really really rude about it we had $7.12 and she couldn’t let the two cents go but she wants to steal my 15 year old daughters dollar and then replace in a really rude manner when I asked her about it and said she couldn’t open the register which is I think is ridiculous because she had just opened the register two seconds ago and both of the girls working this morning Friday March 8th go to the back and then come out from the back laughing like if it’s funny. These girls are too young to be running a store by themselves really rude girls.
… moreSandra
I always have to stop and get a pretzel for my hubby and the FROZEN lemonade for me. So yummy! Customer service is really good. Very nice cashiers. Prices went up a bit, but still worth it.
… morePatton Sir
Calling just now no answer !!!! Say closed at 10pm no one answered just wanted to know if u guy’s delivery bye doordash!! Or yourself delivery services. Because I wanted Wetzel soo bad order couple of stuff from your menu few pretzels, and lemonade icy, pizza pretzel. Etc. Since no answer i give it a 3 star for bad customer service. But is a 5 star to eat at. Time 4 me to travel now to New Mexico next month. Or Arizona. Calling time 8:20pm closed time say 10pm.
… moreBecky Duran
After many months of not being in a mall I finally went to the Stonewoood Mall in Downey, ca
and I was craving a pretzel with jalapeño cheddar cheese but I was very disappointed because
I was given a pretzel that most likely had been sitting for hours. It tasted old and stiff. I paid over $7
… moreand I was craving a pretzel with jalapeño cheddar cheese but I was very disappointed because
I was given a pretzel that most likely had been sitting for hours. It tasted old and stiff. I paid over $7
Isabella Russell
The girl that works at the store at the Stonewood mall in the morning opening shift is a really rude little girl you shouldn’t work here if you don’t like your job because you’re gonna lose customers like that
… more