J S
this place sucks. like most fast food places in portland, no one that works there gives a damn about what they’re doing.
when you actually get a correct order and the food is made properly, it’s pretty decent. however that only happens about 1% of the time.
after giving them way too many chances, i’ve just stopped going to any portland wendy’s…they’re all just terrible.
they need to close the store up or fire everyone, including management, and try again with people who actually make an effort to do a decent job.
… moreH Z
I went through the drive thru window after a long night at work and ordered a meal off the menu. I was fine with my interaction with the clerk until I got home. I realized that I had their largest drink and fries in my bag. Now, I was not asked what size of meal I wanted nor was I given a total or receipt when I was paying. Needless to say, I was up charged without my consent or knowledge. I normally would not say anything but sometimes money can be tight and a once in a while run to the drive thru is a treat. It’s frustrating that the clerk took advantage of my trust and charged me for something I didn’t order. This is definitely going to go to waste since I cannot consume an entire extra large drink and fries at almost 11pm.
… moreCarli Andrews
Usually it is a nice experience and i’m not trying to be rude but found a catpiller in my lettuce on my salad. I luckily didnt put it in my mouth before I noticed but I threw away the last of it cause my appetite was ruined. I know the workers are trying thier best so i’m not mad. It’s not like it was a bug that comes from rot like a maggot it was a green catpiler they eat lettuce probably got stuck in thier well the food was being processed. However in the future I hope that the quality control is a little bit better with checking produce for pests.
… moreThe One You Hate
The service was great the food was good. The lobby was super clean and organized. The odor was neutral.. not stink or smell good. Crystal the cashier was super friendly and polite and make me (a total stranger) feel welcoming.. She should get a bonus or wages increase. If I was to rate this restaurant from 1-10 I will give it a 10. Will I come here again? Definitely.
… moreJohn Doe
I asked for a chicken BLT biggie bag & a large chili. I got a chicken patty with very light mayonnaise & some lettuce & cold chili. I expect a refund ASAP I didnt receive a receipt but I have my bank receipt. I called & no one answered
… moreMikhail Rosenberg
The employees and manager are above and beyond customer service and expectations!!! I will literally go out of my way to support this Wendy’s after my son and I were craving a nice spicy chicken sandwich meal and their system went down and could only take cash. I had Wendy’s points I could use but even that couldn’t work:( money wasn’t the issue for us it was the sammich we were hoping for before our vacation as there would be no Wendy’s. They comped our meal, and I promised the honors system I would be back and for sure that’s gonna be our first bite back in the states. Trinity was awesome as well with a wonderful smile there was no arguing no screaming, just awesome customer service where they saw that we just wanted that unique spicy sandwich Dave Thomas was so proud to share with the world’s well as myself when I worked at Wendy’s 25 years ago
… moreNicolas Harris
I’ve been to this location multiple times in the morning and have been so disappointed and angry. The morning manager Roberto is unbelievable. He doesn’t listen to customers in the drive through, always gets my order wrong and acts like it’s my fault. On top of that he doesn’t ask if I want to round up my total for charity, but does it anyways. I didn’t catch it the first few times but the last one I did. When I said I didn’t authorize you to do this, he yelled out of frustration. I won’t be going back here again! Be sure to check your receipts people, they are scamming you out of your hard earned money.
… moreTed Kim
It’s not high class dining by any means but the food is pretty good if you go expecting an old fashioned burger and fries. I can’t speak for the interior but the drive-through always gets my order right but can be slow at busier times. My guilty pleasure here is a weekly baconator and a double stack or two. Quality and taste of food is very consistent.
… moreJennifer H.
Awful service. awful food. what happened?? anytime i’ve gone through the drive thru im rushed and constantly interrupted. My foods been wrong and they make a big deal when you ask to remake it. Tried going to 82nd hoping it would be better and my entire order was completely wrong. and was not offered any type of refund or replacement.. it never used to be this way. do better
… moreMike Snow
This place sucks. It’s the worst place I’ve ever tried to eat at waiting 35 minutes and still didn’t get my order returned it. And they only gave me half of what they owed me.
I’ll never go there ever again
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