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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 3151 Cerrillos Rd, Santa Fe, NM 87507
Phone: (505) 557-4106
Order and Reservations
Order: Order online
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Reviews
Lelia Herrera
Went to get my usual backed potato. (usually get it in Espanola) and today I got it from here, and the person doing drive through was kind and friendly. AND my baked potato was perfection! Yay!!
… morealyssa buchanan
Just order food from Wendy’s one was a baconator and one was a big bacon classic double. Both orders were handed to us within a minute of being at the window and when we got home they were both wrong. Both had 0 bacon and both were single patties. I paid $27 for cold nasty wrong food. You can tell it’s soggy and had been sitting there. Updating this because I’ve called 6 times and been ignored each time. We ordered at 10:15 and 15 minutes later no one will answer the phones.
… moreMarilyn Gaupp
I went through the drive thru. The person took our order. He asked for what I wanted and what to drink. Then at the window proceeded to rudely tell me that I hadn’t ordered it. I was like you just asked me what I wanted to drink with it. This person didn’t even acknowledge that anything was wrong, and told me I could just go back through the line. I don’t know what was going on with this man but certainly not polite customer service.
… moreSharon Ruff
Was excited to try your new chicken tenders, but my experience wasn’t very good. The worst chicken I’ve had in years. So much coating and over cooked, I had to remove the nasty coating before I could eat the rest. Even my dog didn’t like them, and dogs eat anything, well I don’t!
The service was good
… moreThe service was good
Colleen Catanach
Drive thru on Sunday evening Wendy’s on Cerrillos. Order taker was rude and when we did get food hamburgers were cold and not cooked through. Horrible don’t eat there!
… moreKrayz Lady
On the app, they offer $2.00 breakfast sandwich with a purchase of something else.
I choose the Bacon, Egg and Swiss Croissant. It was really good! As you can see, there is a real egg, and real bacon. Very tasty! I ordered the small Seasoned Potatoes (next time I’ll be getting a medium or large). In my opinion, they were a delightful change of pace from hash browns. Very delicious meal for A very reasonable price.
… moreI choose the Bacon, Egg and Swiss Croissant. It was really good! As you can see, there is a real egg, and real bacon. Very tasty! I ordered the small Seasoned Potatoes (next time I’ll be getting a medium or large). In my opinion, they were a delightful change of pace from hash browns. Very delicious meal for A very reasonable price.
Joe Chacon
Just ordered the #7 (Double Bacon Cheeseburger) meal, and ordered water with my meal.
First things first, don’t waste $10 dollars on this meal, you can get the exact same burger off the value menu, literally the same burger but to be fair they do add an additional cheese with the #7.
Additionally, don’t order a $10 meal and ask for water, they will give you a $.99 water bottle.
Finally, the customer service at this location was lacking. She almost gave us the wrong order and forgot to give me my card, she also didn’t give us a receipt, she slammed the window after giving us our food. Definitely not deserving of a $15 minimum wage salary.
I will say, the burger was really good though. Ill get the same burger off the value menu at a different location most likely.
… moreFirst things first, don’t waste $10 dollars on this meal, you can get the exact same burger off the value menu, literally the same burger but to be fair they do add an additional cheese with the #7.
Additionally, don’t order a $10 meal and ask for water, they will give you a $.99 water bottle.
Finally, the customer service at this location was lacking. She almost gave us the wrong order and forgot to give me my card, she also didn’t give us a receipt, she slammed the window after giving us our food. Definitely not deserving of a $15 minimum wage salary.
I will say, the burger was really good though. Ill get the same burger off the value menu at a different location most likely.
Mick Gutierrez
For a fast food chain my experience was good. I’ve been at this Wendy’s several times and am pretty much always pleased with the food, service and overall atmosphere.
… moreDielica Gold
I don’t often go out of my way to complain about a fast food joint, but I have issues with my order literally every time I order at this location: tonight, I placed a pickup order in advance (obviously), I arrived about ten minutes late and it still took (no exaggeration) ~30 minutes for them to get my order to me. They forgot two of the three frostys I ordered, and got the flavor wrong. Twice! They shorted us on a sauce cup, but gave us two extra spoons?
For the record, they were NOT busy. At all.
… moreFor the record, they were NOT busy. At all.
Ron
⸻
Review of Wendy’s (Service Experience with David)
I never thought I would have to write a review like this, but my recent experience at this Wendy’s location was so shockingly negative that I feel it’s important to document it in detail. This was, without exaggeration, the worst service encounter I’ve ever had at any restaurant.
I arrived and placed my order like any normal customer. Instead of being served in a reasonable amount of time, I was forced to sit in the parking lot for over 16 minutes while multiple customers who ordered after me were served promptly and efficiently. My food, however, never came. I waited and waited, giving the benefit of the doubt that maybe there was a mix-up, but after watching car after car receive their food, I realized something was very wrong.
Since the dining room was locked up for the night, my only option was to try to get someone’s attention by knocking on the windows around the restaurant. This in itself is completely unacceptable — no customer should have to walk around a closed building, knocking on windows just to ask about an order they already paid for.
Eventually, a staff member named David came outside. Instead of helping resolve the issue, David escalated the situation beyond anything I could have imagined. He screamed at me, cursed at me, and even went so far as to make physical threats toward me. I was left completely stunned and shaken — not only by the lack of professionalism, but by how hostile and unsafe the interaction became. I’m still considering contacting the police because I genuinely felt frightened for my safety in what should have been a routine food pickup.
This is not just “bad service.” This is a fundamental breakdown of customer care, respect, and basic human decency. Being ignored for 16 minutes is bad enough. Being screamed at and physically threatened by an employee when I finally tried to ask for help is beyond comprehension.
I want to emphasize that I am not writing this review out of spite or to insult anyone personally — but to hold this location accountable for completely unacceptable behavior. Employees represent the company when they are on the clock, and no customer should ever have to experience intimidation, verbal abuse, or fear when all they came for was a simple meal.
Wendy’s corporate team needs to be made aware of this incident. If this is the kind of service being tolerated — where a paying customer is ignored, yelled at, cursed at, and threatened — then something is deeply wrong with the management and training at this location.
I strongly urge other customers to be cautious if they plan on visiting this Wendy’s, and I sincerely hope the company takes swift action to prevent anyone else from ever going through what I experienced that night.
… moreReview of Wendy’s (Service Experience with David)
I never thought I would have to write a review like this, but my recent experience at this Wendy’s location was so shockingly negative that I feel it’s important to document it in detail. This was, without exaggeration, the worst service encounter I’ve ever had at any restaurant.
I arrived and placed my order like any normal customer. Instead of being served in a reasonable amount of time, I was forced to sit in the parking lot for over 16 minutes while multiple customers who ordered after me were served promptly and efficiently. My food, however, never came. I waited and waited, giving the benefit of the doubt that maybe there was a mix-up, but after watching car after car receive their food, I realized something was very wrong.
Since the dining room was locked up for the night, my only option was to try to get someone’s attention by knocking on the windows around the restaurant. This in itself is completely unacceptable — no customer should have to walk around a closed building, knocking on windows just to ask about an order they already paid for.
Eventually, a staff member named David came outside. Instead of helping resolve the issue, David escalated the situation beyond anything I could have imagined. He screamed at me, cursed at me, and even went so far as to make physical threats toward me. I was left completely stunned and shaken — not only by the lack of professionalism, but by how hostile and unsafe the interaction became. I’m still considering contacting the police because I genuinely felt frightened for my safety in what should have been a routine food pickup.
This is not just “bad service.” This is a fundamental breakdown of customer care, respect, and basic human decency. Being ignored for 16 minutes is bad enough. Being screamed at and physically threatened by an employee when I finally tried to ask for help is beyond comprehension.
I want to emphasize that I am not writing this review out of spite or to insult anyone personally — but to hold this location accountable for completely unacceptable behavior. Employees represent the company when they are on the clock, and no customer should ever have to experience intimidation, verbal abuse, or fear when all they came for was a simple meal.
Wendy’s corporate team needs to be made aware of this incident. If this is the kind of service being tolerated — where a paying customer is ignored, yelled at, cursed at, and threatened — then something is deeply wrong with the management and training at this location.
I strongly urge other customers to be cautious if they plan on visiting this Wendy’s, and I sincerely hope the company takes swift action to prevent anyone else from ever going through what I experienced that night.