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Fast-food burger chain serving sides such as chili & baked potatoes.
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Reviews
Kazzy Moyashi
Tried to go there about 20 minutes until close (yes, I understand it’s a bit rude, but hear me out). All I wanted was a frosty. Just a basic, small chocolate frosty because my husband is in the hospital and has been for the last few days.
I roll up to the drive through and they don’t acknowledge me at all. I KNOW they saw me – the girl definitely did when I was driving by the drive through window to go around to get into the drive through lane. I sit there for 5 minutes and politely say out loud: “I know you guys close in 15 minutes now. I’m sorry that I came late, but I promise, all I want is a small chocolate frosty. Please.”
And I hear the speaker click twice, but no answer. After another 5 minutes, another car rolls up behind me. I decide to drive around to the main windows and look in and the girl and the guy are just standing inside, talking. They look at me, shake their head, and wave for me to drive away.
I get it, it sucks having people come late, but I work retail too; we aren’t allowed to close our gates until 7:00pm. If a customer comes up at 6:59pm, we have to help them, even if it means staying until 7:10pm. I didn’t even show my up that late.
… moreI roll up to the drive through and they don’t acknowledge me at all. I KNOW they saw me – the girl definitely did when I was driving by the drive through window to go around to get into the drive through lane. I sit there for 5 minutes and politely say out loud: “I know you guys close in 15 minutes now. I’m sorry that I came late, but I promise, all I want is a small chocolate frosty. Please.”
And I hear the speaker click twice, but no answer. After another 5 minutes, another car rolls up behind me. I decide to drive around to the main windows and look in and the girl and the guy are just standing inside, talking. They look at me, shake their head, and wave for me to drive away.
I get it, it sucks having people come late, but I work retail too; we aren’t allowed to close our gates until 7:00pm. If a customer comes up at 6:59pm, we have to help them, even if it means staying until 7:10pm. I didn’t even show my up that late.
Niah Gonzalez
Tonight I experienced the best customer service by a young lady in the drive-through tonight. She was very polite, respectful and they had my food out super fast and it was nice and hot. Best service I’ve had.
… morePeaches Michelle
The guy robert in the drive-through really know how to do his job. He is the best worker and all the team. They did a great job with peace in my order and I will refer everybody to go to this Wendy’s.
… moreArgerie Hoty
I love Wendy’s but this occasion my experience was not very good.
First of all the intercom for the drive through should be replaced. (I’ve noticed this before). You cannot understand the associates and I don’t think they understand the customer. I ordered 2 sandwiches. I didn’t look in the bag until I got home. Only one burger which I specified my toppings (and they were wrong)and no chicken sandwich sandwich. I also didn’t get a receipt so I couldn’t go back. The questions below don’t apply since I went to the drive through.
… moreFirst of all the intercom for the drive through should be replaced. (I’ve noticed this before). You cannot understand the associates and I don’t think they understand the customer. I ordered 2 sandwiches. I didn’t look in the bag until I got home. Only one burger which I specified my toppings (and they were wrong)and no chicken sandwich sandwich. I also didn’t get a receipt so I couldn’t go back. The questions below don’t apply since I went to the drive through.
Mckenzie Oliver
Takes forever to get your good. Horrible. If you want to get your food quickly I do not recommend this place
… moreAbigail Story
I went here for lunch with my sister and i was in the drive thru trying to order food. The lady I spoke with was so nasty and rude. When I didn’t understand what she was asking she yelled at me, she continued to be so rude that I left. Don’t come here if you want to be treated with kindness and respect
… moreKieth Enderson
After trying twice to order my food through the speaker system, I was told to pull through to the second window, when I did so I tried to order food, and this guy told me that it wasn’t possible and that it’s not on the menu. It wasn’t until I actually showed him with a picture on my phone of the menu that he corrected himself and he made the order.. if your employees are going to fight a customer then they should at least know their own menu of what they’re making in the kitchen absolutely rude service
… moreTrey Story
The worst service I have ever experienced. The lady in the drive through was so rude to me she raised her voice and talked to me in such a rude manner. Never been this disrespected trying to order
… moretina torres
Shania in the drive through was very helpful and patient, had great costumer service and was super nice! Probably the best costumer service i’ve had going there.
… moreDan Malone
For months I had hope for this branch of Wendy’s I have gone there morning, noon, and night never on the same day but I’m consistently disappointed today I went to get breakfast there and the home fries where ice box cold not like they say out like someone literally pulled them from a fridge and put them in my bag. I’m done this location isn’t worth visiting.
… more