

Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 1410 Austin Hwy, San Antonio, TX 78209
Phone: (210) 767-2519
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
24 Wendy’s Locations in San Antonio, Texas
Wendy’s® | Home of Fresh, Never Frozen Beef Since 1969
Wendy’s – San Antonio, TX Menu Delivery [Menu & Prices] – DoorDash
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Reviews
The last item I ordered was the kids meal. No sauce or toy was recieved. No, my daughter does not care about Presentation of her food as she will be three years old in April, but I do. I should’ve grabbed a picture of the bag, but I couldn’t because my daughter was in a rush to eat. The chicken nuggets for a little thrown into the bag and not in the container that it’s supposed to be packaged in. We asked for honey mustard, and she did not receive that. The guy who brought our food was rude & seemed to not give a crap. All he was worried about is it was just him & his manager working which I get things happen. Don’t throw our food sloppily into the back. It’s like giving a big middle finger to the customer. I did not like the fact all our food was tossed in there.
We also tried calling to complain and we get a deadline. I am really hoping somebody reaches out and gets us a corporate number.
I asked for the biggie bag with honey mustard to which my order of nuggets only had 3 out of the 4 expected, and one of them being spicy (the other 2 remaining were regular). They didn’t even hand me my honey mustard I asked for, they gave me 1 singular sweet & sour sauce.
To make matters worse, the dude who handled my food and purchase clearly had ketchup or even potentially blood all over his fingers and failed to clean / sanitize his hands before handling my food. When he handed me my card after I paid, there was presumably ketchup, hopefully not blood, all over my card.
Worse experience.
Empty drive-through and still 5 extra minutes of wait time with the aforementioned issues above.
Stay away at all costs.
I ordered at the drive through, a baconator with large fries, and large coke.
When I got home there was a chicken sandwich, medium fries, and a large coke.
Tried to call the store and tell them of the mix up. But the number was unavailable.
Someone owes me some money, or the correct meal. Very disappointed
However I came in today with the Wendy’s app, I haven’t used it before so I was unsure how to redeem offers and rewards. I pulled up an offer for a “free any size fry with $5+ purchase” and had the barcode up but the lady didn’t tell me that the offer was taken.
I believed I informed I was trying to redeem the offer but I could be mistaken, I wouldn’t see why she wouldn’t tell me sooner. Anyways I got my food and saw that there was no extra fry (she didn’t ask me for a size, that should’ve been the first indication lol) and I informed her and some other workers about it. The lady said she just scanned for the points, and I was like “Oh okay never mind then.” I didn’t want to make a big fuss about it in store (high key making a big fuss of it here lol)
Anyways even though I really only came because of the sweet offers I saw on the app.
All in all it’s a fast food restaurant so what do you expect? Much better than McDonald’s that’s for sure, and the Wendy’s social media admins are always funny.
Still it’s a nice restaurant to dine in at, it was nice and clean. The food was hot and good, and now I know for next time to make sure the offer is taken instead of staying silent.
8/10 will probably be back again this week for another work lunch.
TLDR: It doesn’t hurt to make sure.
This restaurant was built in 2003 and I don’t think it has been cleaned or maintained since then. Think of the well worn carpet in the 1980s rollercade you and your friends went to as kids, now add grease and a weird smell of crayons.
And we still ordered. The guy in the back couldn’t be bothered to come help so we waited for the girl to finish the drive thru before helping us. Fast forward to food time – the burgers were as if they had been cooked back in 2003 and were waiting for us to come get them. Use your imagination. That’s right. The fries were slightly overcooked in grease that badly needed to be changed giving them a hard brown tinge and crunchy texture. The citrus pineapple drink was bad too. Not sweet at all.
We left without eating any of it to go find dinner elsewhere.
Maybe the newer, nicer Wendy’s by my house can make a tastier burger. Maybe another Wendy’s can redeem the brand. Maybe you can save yourself from the desire to write off Wendy’s forever by just going somewhere else.