L. Upton
This place needs a new manager!
It was understaffed at the beginning of the lunch rush. The individual taking orders and the cook were busting their buttons. No sign of a manager.
Drink dispenser in dining area – broke. No napkins in the dining area.
They were out of dipping sauces for nuggets and apparently nearly out of drinks in the back dispenser. No Tea.
The two individuals working did a great job and the food was good.
Manager needs replaced or adjusted.
… moreAltex
Absolutely horrendous location. Took 15 minutes to get cold, disgusting food. Half the nuggets looked old. The cinnabon pull apart tasted gross. The fries were delicious but there’s no way to mess fries up. Managers need to train their employees or find a different job. I’ve seen trash more appetizing than this food. If I could leave a lower rating I would.
… moreNita Hughes
Sandwich bun was hard and the sandwich was old even though she said there would be a wait and I was fine with that. The service was horrible, I asked for a receipt from the employee at the drive thru, she said they didn’t have any receipt paper. Poorest service I have seen in a long time. One’s are the lowest on this survey but it would be negative.
… moreBen Piterson
About to die .
Stay away from this junk
Really poor customer service!!
Wendy’s is a history !
… moreChad Moore
Wanted to use app. Once the employee scanned no offer showed up on her register. Then all the offers were locked on the app. Food order placed on counter while I showed her that what I ordered was correct to receive the offer. She was dismissive. Did not ask for any assistance and informed me this is why they don’t like the app. I proceeded to leave. Guess they would rather take the food back to reserve or throw away. Very frustrating
… moreMatthew Neumann
Been to this location 15 times over the past 1.5 years, 100% bad experience. This should be impossible odds but 13 out of 15 orders were wrong, not kidding. Some I sent back and they made it wrong again, sent it back again and they made it wrong a third time. All I wanted was a bacon classic without ketchup.. they put ketchup but take off the vegetables, I got a burger without buns, they took 30 minutes on each, I was there for an hour, I just left. The employees never apologized and the dining room was always dirty to boot. I’ve had enough, the Wendy’s at the forum is just as bad, the chain as a whole has totally fallen off.
… morenyx
Came to this location on October 24th around 7:30pm to pick up a quick dinner from the drive thru, and was ignored at the speaker by all employees for at least 10 minutes, and the car in front of me also waited at the window for the same amount of time, maybe even longer as they were still sitting there when I left.
I work in food service and I understand that things can take longer at night, especially if the location is busy, but being fully ignored while trying to order is absolutely ridiculous. I don’t plan on coming back to this location again unless the service changes.
Food only gets a higher rating as it’s been good the times I have been served.
… moreJonathan Roberts
Delivery was fast, fry’s were cold and hard, they just opened so i don’t know why the fry’s are so old. the forgot a drink and all the sauces, burgers were a mess. Wendy’s was once great, not anymore, this is not the first time this location messed up, its becoming the standard.
… moreJocelyn Hill
Came here today around 12pm and got serviced a raw chicken sandwich.
… moreTricia Gloria Madarang
I usually come here and have no problems or issues. Yesterday my son and I decided to stop by and grab some late lunch. Kindda sad because literally no sauces for the nuggets just the secret sauce one (which was bleh). I checked our bags so we could start eating, no napkins. None at the table that has the condiments and stuff, so I asked the cashier she says they are out ! What in the world ? So I had to go to the restroom and grab some paper towels from there.
I see ALL the workers with no hair nets (I dont even know if they require it) but common sense would say YES you do esp working with food. Ladies had their long long hair in just pony tails up to their behind, yeh sure they have hats on but still. This place is going downhill and I feel bad cause I never had any issues. I hope things changes for them and itll get better.
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