Lisa G
This Wendys was filthy as can be in the customer side. I first noticed too many cooks in the kitchen milling about aimlessly with nothing to do, then the dirty floors caught my attention, so now, I’m looking at the whole store. The walk up counter was dirty with dried sugary drink rings. I looked behind the counter and while the dirt was ground in, there was no topical debris. However there was a huge puddle of liquid right in front of the drink dispenser. Please see video. This location is at a truck stop and it rained overnight. There was also a tornado 5 miles away but that was yesterDAY It’s almost 1om and hasn’t rained in hours, so what’s the excuse?
Tristan, the sole cashier up front, when I ordered, initially walked away when I started grumbling. I told him that I work hard for my money and selfishly expect the place to be clean. He said “they’re working on it” and sauntered away. Curiously, when I started taking pics and making a video a lady came with a bucket and mopped up the mess. Same was true for the employees imbehind the counter, they started, working! Surprise surprise.
Where’s Wendy? Wendy can you please do a pop up inspection??
It was disgusting and if I wasn’t such a hungry truck driver, I would’ve passed this place up.
… moreKevin Quarles (Dad)
Great employees and swift service.
Place was pretty spotless also.
So check em out if you’re ever in the neighborhood and Holla at a Playa.
… moreKhris Nino
I showed up 10 mins prior closing time and they gladly took my order. I know they were tired and want to acknowledge their hard work. As a hungry truck driver lol I highly appreciate that great service, great people, and the area was very clean
… moreT G
Food was good but its the service i wanted to write about.
Many people give their stars without accounting for price, of course if you are paying $100+ for a meal you better get 5 star service, but service for a $10 salad needs to have the right expectation.
Anyway, the service here by the gentleman working the drive through around 10pm served me my $10 salad as if i had ordered a $100 steak. Super kind and cheerful so late at night. Helped turn my attitude around for the rest of my drive. 🙂
… moreHeather Westbrook
This is the 1st time I have ever had the opportunity to try Wendy’s food. I was impressed by the chicken nuggets, they were the best ive ever had. Burger was bland, no seasonings but ALOT of salt made it ok, and the fries were really good. Only issue was the cashier being too busy talking to what I can only guess is her family to remember that we had ordered frosties and after several minutes she finally asked what I needed…. I reminded her that we were waiting for frosties… she made em sat em on the counter and went back to talking to her family. Towards were said to me. Everything else was great but as busy as this location is, having family there distracting from your work, causes issues when most of these drivers are on a time schedule.
… moreJames Lowery
I’ve stopped into this location a few times lately while going between Kansas City & Dallas, and I’ve come to like it a lot. All of the staff I’ve interacted with have been super pleasant, and the food is always piping hot! My ONLY complaint is that they should be operating 24 hours since they’re inside the Loves truck stop.
… moreNate peters
Rude slow people serving cold food, took over 5 minutes for them to stop chatting and take my order, the soda machine is out of every option that doesn’t have sugar, ask them to change the syrup and they have a temper tantrum slamming stuff around then claim they are out even though they have the boxes in the hands of the other employee standing behind the counter then they tell them to put them back, most unprofessional manager ever, the evening crew was so much better than the day shift even if they did turn off the soda machine so they didn’t have to change the boxes
… moreBon Bon
Uhhhhh….took one bite and don’t realize this was on the other side…
… moreCameliyah Spikes
We ordered on the app, and it was effortless!! We got the tmobile Tuesday free chicken sandwich. It was so fresh and good, not messy, just right. They did well. The customer service at the drive-thru was awesome, thanks!
… moreJason Hemenway
After ordering what I wanted they made the wrong burger. Then when I took it back to have them fix it they only then said they didn’t have all the stuff to make what I ordered. While waiting for my new burger I watched a staff member throw trash into a bin move said trash bin around all while wearing gloves. Then with same gloves on touch the prep table. Come on wendys I’m sure your better than this…..won’t ever be back at this Wendy’s location ever again.
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