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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Fast-food burger chain serving sides such as chili & baked potatoes.
Hours
| Sunday | 8 AM–12 AM |
| Monday | 7 AM–12 AM |
| Tuesday | 7 AM–12 AM |
| Wednesday | 7 AM–12 AM |
| Thursday | 7 AM–12 AM |
| Friday | 7 AM–12 AM |
| Saturday | 8 AM–12 AM |
Address and Contact Information
Address: 500 S George Nigh Expy, McAlester, OK 74501
Phone: (918) 429-1576
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
McAlester – , OK – Wendy’s Locations
Visit Wendy’s at 500 S. George Nigh Expressway in McAlester, OK for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
1 Wendy’s Locations in McAlester, Oklahoma
Browse all Wendy’s locations in McAlester, Oklahoma for quality fast food, burgers, chicken sandwiches, salads, meal deals, and Frosty made with the real …
Wendy’s Delivery Menu – McAlester | Order Online – McAlester2Go
Wendy’s. Information. Wendy’s. 500 S George Nigh Expy, McAlester, OK 74501. Wendy’s is available as a non-partnered restaurant. McAlester2go is …
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Reviews
Hayden Kerns
On 2-27-26 I placed a mobile order through the official app before arriving. I chose to use the app because it allows me to select my items carefully, customize everything without confusion, and complete payment in advance. It reduces the need to verbally explain each item at the speaker and helps prevent mistakes. Online ordering is a service your company offers and promotes, so I used it as intended.
When I pulled up to the drive thru to pick up my order, the older gentleman with white hair at the window immediately responded with, “really dude, an online order?” His tone was clearly irritated. I confirmed that it was an online order and explained that I prefer using the app because I can pay ahead and avoid having to explain everything verbally. Instead of responding professionally, he continued to insist that it takes the same amount of time to just pull up and order normally.
The issue is not whether it saves a minute or not. The issue is the attitude and lack of professionalism. As a customer, I should not be questioned or spoken to sarcastically for using a feature that the company itself provides. Online ordering exists to improve convenience, accuracy, and efficiency. There is no reason for an employee to appear visibly upset about a customer choosing that option.
What made the situation worse was the clear frustration in his demeanor. It created unnecessary tension. I began to assume that the irritation was not just his, but possibly shared by the rest of the staff inside. From a customer perspective, when an employee openly shows annoyance about having to fulfill an order, it raises concerns about the overall work culture and level of care being put into the service.
The visible aggravation made me genuinely uneasy about my food. I am not making an accusation that anything inappropriate was done. On the other hand, when staff appear upset that they have to prepare your order, it naturally creates concern about whether your meal is being handled with respect. I found myself carefully checking the food before eating it because of that. That is not how any customer should feel when picking up a prepaid order.
Based on this experience, I do not plan to return. It gave the impression that this location hires individuals who lack basic people skills, professionalism, and respect for customers. When employees appear irritated simply because an order came in, it creates the perception that they resent having to work. That perception, whether accurate or not, damages trust. If customers feel that staff are aggravated by doing their job, it opens the door to worries about possible retaliation or careless handling of food.
I understand that fast food work can be stressful. I respect hard work. But professionalism and dignity should remain constant regardless of how an order is placed. Customers should never be disrespected, or worried about the integrity of their meal simply for using the services the company provides.
I hope management takes this feedback seriously and addresses both communication standards and overall professionalism at this location. Online ordering is part of modern restaurant operations. Customers should feel confident using it without experiencing sarcasm, hostility, or concern about how their food is being handled.
… moreWhen I pulled up to the drive thru to pick up my order, the older gentleman with white hair at the window immediately responded with, “really dude, an online order?” His tone was clearly irritated. I confirmed that it was an online order and explained that I prefer using the app because I can pay ahead and avoid having to explain everything verbally. Instead of responding professionally, he continued to insist that it takes the same amount of time to just pull up and order normally.
The issue is not whether it saves a minute or not. The issue is the attitude and lack of professionalism. As a customer, I should not be questioned or spoken to sarcastically for using a feature that the company itself provides. Online ordering exists to improve convenience, accuracy, and efficiency. There is no reason for an employee to appear visibly upset about a customer choosing that option.
What made the situation worse was the clear frustration in his demeanor. It created unnecessary tension. I began to assume that the irritation was not just his, but possibly shared by the rest of the staff inside. From a customer perspective, when an employee openly shows annoyance about having to fulfill an order, it raises concerns about the overall work culture and level of care being put into the service.
The visible aggravation made me genuinely uneasy about my food. I am not making an accusation that anything inappropriate was done. On the other hand, when staff appear upset that they have to prepare your order, it naturally creates concern about whether your meal is being handled with respect. I found myself carefully checking the food before eating it because of that. That is not how any customer should feel when picking up a prepaid order.
Based on this experience, I do not plan to return. It gave the impression that this location hires individuals who lack basic people skills, professionalism, and respect for customers. When employees appear irritated simply because an order came in, it creates the perception that they resent having to work. That perception, whether accurate or not, damages trust. If customers feel that staff are aggravated by doing their job, it opens the door to worries about possible retaliation or careless handling of food.
I understand that fast food work can be stressful. I respect hard work. But professionalism and dignity should remain constant regardless of how an order is placed. Customers should never be disrespected, or worried about the integrity of their meal simply for using the services the company provides.
I hope management takes this feedback seriously and addresses both communication standards and overall professionalism at this location. Online ordering is part of modern restaurant operations. Customers should feel confident using it without experiencing sarcasm, hostility, or concern about how their food is being handled.
Rachel Spragg
Our experience started when we saw two employees smoking and vaping not five feet from the entry door. The entire restaurant smelled of cigarette smoke. The dining area was not clean and I didn’t feel safe eating my food inside.
… moreKoni Koenig
While traveling home, we stopped at this Wendy’s, my husband needed the restroom and I wanted a Frosty. The front counter guy was cleaning up in the dining room when we arrived. After ordering, he didn’t have enough Frosty mix in the dispenser, so at 5:30 PM had to leave the line to get more mix. Hubby’s comment about the restroom, was that it was beyond disgusting!! He stated that it was absolutely filthy, and smelled worse than a locker room. The cleanliness of the restaurant was WAY below Wendy’s typical standards, and after hearing about the cleanliness of the restroom, I was nervous about the quality of the frosty. Behind the counter are was way overdue for a wipe down, and it looked like hours had passed since it was swept, wiped down or organized. Granted, I have no idea how busy they may have been before we arrived, but there was no one in the dining room, but a couple of cards in the drive thru. We were just passing thru, but definitely wouldn’t eat there.
… moreJim Warnock
I avoid doing negative reviews and sent the following to the Wendy’s contact email asking that they confirm it was received. My thinking is that a manager aware of the issues is better able to correct things. I never heard back.
We thought Wendy’s would be a dependable stop. I remember my first time to have a Wendy’s burger. The year was 1979. The burger was hot, juicy, tasty, and SQUARE. I’ve used Wendy’s many times over the years after that first positive experience.
My impressions on Store #10837 in McAlester, OK.
1. The grounds needed policing for trash pickup. (storefront/parking).
2. The dining area had several tables with left over fries and trash paper.
3. Men’s restroom had a hole in the wall next to the urinal about 8”x24.” If repair was in process, some indication of that would be nice, but it appeared to be something left for a while. It appeared there was water damage around the window where we ate. Caulking was separated and tiles were water-stained.
4. Our burgers were barely lukewarm. The fries were slightly warmer but not anything approaching hot.
5. The ice machine wasn’t working. We were fine with having cold Cokes without ice. The young lady who was taking orders was courteous, but listening to her repeatedly saying “We ain’t got no ice” got old. A manager might have helped her adjust that to “I’m sorry, but our ice machine isn’t working.”
6. The front was unwatched for several minutes at a time with all employees in the back. I’m sure they were working, but would think someone should be observing the dine-in customers for safety and service.
Sorry for the negative comments, but I know that it’s important for a store to represent the standards of the franchise they’re associated with.
… moreWe thought Wendy’s would be a dependable stop. I remember my first time to have a Wendy’s burger. The year was 1979. The burger was hot, juicy, tasty, and SQUARE. I’ve used Wendy’s many times over the years after that first positive experience.
My impressions on Store #10837 in McAlester, OK.
1. The grounds needed policing for trash pickup. (storefront/parking).
2. The dining area had several tables with left over fries and trash paper.
3. Men’s restroom had a hole in the wall next to the urinal about 8”x24.” If repair was in process, some indication of that would be nice, but it appeared to be something left for a while. It appeared there was water damage around the window where we ate. Caulking was separated and tiles were water-stained.
4. Our burgers were barely lukewarm. The fries were slightly warmer but not anything approaching hot.
5. The ice machine wasn’t working. We were fine with having cold Cokes without ice. The young lady who was taking orders was courteous, but listening to her repeatedly saying “We ain’t got no ice” got old. A manager might have helped her adjust that to “I’m sorry, but our ice machine isn’t working.”
6. The front was unwatched for several minutes at a time with all employees in the back. I’m sure they were working, but would think someone should be observing the dine-in customers for safety and service.
Sorry for the negative comments, but I know that it’s important for a store to represent the standards of the franchise they’re associated with.
Joshua Underwood
There have never works and they won’t honor coupons or rewards. Even though you can clearly show you have a coupon. But they say that they’re system, as always glitching one star, terrible customer service
… moreEric Gautier
Service was friendly as expected. The food was Wendy’s quality also as expected. The dining room carpet looks like it hasn’t been cleaned since the day this location opened. It’s is caked in years of grime which does nothing for the smell of this place. Top down renovations are in order.
… moreDavid Riley
Food was okay. We ordered the fresh seasonal fruit and when we got home to eat saw that the container was nearly empty. Please take a look at the pics. This was just unacceptable and we won’t be going back to Wendy’s again. By the way this was at their Forney, Texas location.
… moreJacob Logston
The food tasted good when we got what we actually asked for had to go back to counter 3 times almost left without one of our burgers then we had to go back to get sauces we had asked for the employees seemed unmotivated and very dry like they hated even being there
… moreScott Mccolley
Great place. The management is Top notch and the employees are professional and efficient. Food is delish and always busy.
… morekaydence beshear
The absolute worst restaurant in this already shitty town we live in. Had a terrible day and Wendy’s was just my cherry on top!! Picked up a mobile order and it was wrong, got half way home before I checked it and realized it was wrong. Went back got my correct order until I got home, opened it up and it was STILL WRONG. I went back for them to fix it and they got it wrong. My drink was diet when I didn’t order a diet, ordered extra veggies on my burger and no mayo and it came with no veggies and extra MAYO! Then called the store to ask if they could replace it and the manager at the time snapped and complained about replacing it without even apologizing. Then told me to go into the app and get a refund. I don’t want a refund I just want my food made correctly. I’ve worked in fast food for a decade now and I’ve messed up plenty of times. Everyone is human. Not everyone has to be an ass and complain about doing their own job when they’re the ones who messed up. Do better Wendy’s.
… more