Hussein Ruto
Dear Wendy’s Management,
I am writing to formally raise a concern regarding your DoorDash orders not being properly sealed before pickup.
On multiple occasions, I have observed that delivery orders are handed to drivers without tamper-evident seals or secure packaging. This creates a risk for food safety, order tampering, and customer dissatisfaction. Properly sealing delivery orders is an important standard practice to protect both the customer and the restaurant’s reputation.
Failing to seal orders not only puts customers at risk but may also violate DoorDash’s food safety and delivery guidelines. As a result, it can lead to complaints, refunds, and loss of trust in your establishment.
I respectfully request that management address this issue immediately and ensure that all future delivery orders are securely sealed before being handed off to drivers.
Thank you for your prompt attention to this matter. I look forward to seeing improvements.
Sincerely,
Mr.Ruto
… moreDemietrelll Colemann
Foods never fresh. Doesn’t matter what time you come food is always old. Literally the fries are re-heated sometimes i don’t think they even do that. Just giving you old food. gave me some fries that taste like they were made the same day. Then the lady wanted to argue with me about some damn sauce. You work at Wendy’s arguing about sauce that i paid for by the way.
… moreNyla Day-McCoy
Call them to let them know that they got my order completely wrong and to see what can be done about it. The Hispanic person on windows on the night of 02/04/25 and took my order at 8:46pm acted like a TODDLER when I called back to let them know of their simple mistake. I understand how you can mix up junior bacon cheeseburgers with a regular junior cheeseburgers, however, I don’t understand how you can mix up sweet & sour with sweet chili. Staff needs to be retrained on windows ASAP because that was highly unprofessional. Also for having supposedly 4 other people with headsets on that couldn’t sit hear that simple mistake, it’s astonishing.
… moreJohn Mott
Food is always fresh and hot. Dave’s Double, with some hot fries, and a cold drink? Mmm! Open 24 hours, too! If you’re out at a weird hour, or work off hours, then this place can and will serve you. The employees are all very friendly. They unfortunately didn’t take my long-expired coupon, but at least that shows that they’re doing their job properly.
… moreMary W
I love consistency, and they’ve been consistently nice, efficient and have always gotten our order right. We love the energy of the staff. We don’t eat fast food often, but this is a go to for busy days as we can and have checked the allergens, this one tracks for gluten free (posted crackers and sour cream to show what comes with, not to eat).
… moreRicardo Ramirez
I received 2 of the 3 items wrong.
I ordered a 4 piece chicken nugget, they put in a chicken sandwich.
The burger did not have pickles listed on the menu, yet I got burgers. Why?
… moreMatthew Zimmerman
i would give lower but i cant. i have come here a lot because i am down the road i NEVER get what i order and pay for. this place is a joke with their night shift. I payed for daves double, confirmed it was a daves double. i am home staring at a spicy chicken sandwich. just skip here until they fix it (this is going on 1 year
… moreMr. Oils&Butters
Forgot our spicy chicken sandwich. Came back and grabbed it. Once. Asked for a light refill on 1 drink and they said come through the door. The door was locked and my son said they were laughing at him because of the locked door.
… moreJessica Howlett
I had to repeat my self well over 30x my order. Very kind woman but it took over 25 mins to French toast sticks and a sandwich @ 3-4 am …
… moreBeth Farnsworth
I was charged 21.15 for 2 double cheese burgers and 2 small chilis. Only had 1 in my bag. 2 mistakes. Won’t be back
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