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Fast-food burger chain serving sides such as chili & baked potatoes.
Hours
| Tuesday | 7:30 AM–12 AM |
| Wednesday | 7:30 AM–12 AM |
| Thursday | 7:30 AM–12 AM |
| Friday | 7:30 AM–12 AM |
| Saturday | 8 AM–12 AM |
| Sunday | 8 AM–12 AM |
| Monday | 7:30 AM–12 AM |
Address and Contact Information
Address: 72401 Co Rd 388, South Haven, MI 49090
Phone: (269) 639-1902
Order and Reservations
Order: Order online
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Fast-food burger chain known for its shakes, as well as sides such as chili & baked potatoes. Cuisines. Details. Fast Food. Wendy’s. 828 S. Kalamazoo St.
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Reviews
WHITE KNIGHT
I visited this Wendy’s location yesterday and had a very disappointing experience. I ordered a chicken sandwich that was delivered to me completely cold. What shocked me most was that the manager was the one cooking, which makes it even more surprising that food was served in that condition.
When I returned to the cashier to explain that my sandwich was cold, they asked the manager to make me a fresh one. Nearly 40 minutes later, the sandwich still wasn’t ready. During that time, I noticed the manager was conducting an interview with a new employee instead of focusing on resolving the situation.
This was, without a doubt, the most unorganized and mismanaged Wendy’s I’ve ever been to. Serving cold food to a paying customer and making them wait 40 minutes for a replacement is completely unacceptable. When I brought this up, the manager’s only response was a quick, “I’m sorry.”
I highly do not recommend this Wendy’s. It is poorly run, disorganized, and customer service is severely lacking.
… moreWhen I returned to the cashier to explain that my sandwich was cold, they asked the manager to make me a fresh one. Nearly 40 minutes later, the sandwich still wasn’t ready. During that time, I noticed the manager was conducting an interview with a new employee instead of focusing on resolving the situation.
This was, without a doubt, the most unorganized and mismanaged Wendy’s I’ve ever been to. Serving cold food to a paying customer and making them wait 40 minutes for a replacement is completely unacceptable. When I brought this up, the manager’s only response was a quick, “I’m sorry.”
I highly do not recommend this Wendy’s. It is poorly run, disorganized, and customer service is severely lacking.
Mel Mak
Why does it smell like someone is smoking a J in the back!!?Both my husband and I have sinus colds and we could manage to smell the herb smell so we knew it was strong! I gave the “service” 3 stars cause the girl at the front counter was actually really nice and kind. The Jr bacon was disgusting! The bun was so old and dry it was falling apart. I actually was looking for mold just to make sure. The sandwich was actually cold. I went from the counter to the table. Should have still been warm. The “meat”was almost like a thin sheet of paper, as dry as one too. Not sure if it was super old or not but it was very dry and hard. Overall it was nasty!
… moreMary Feid
Definitely employees get paid by the hour. They all act like they have never worked in their lives. Slowly handing things to people. Walking around in circles as if they don’t know how to properly give food out or receive orders.
… moreLukas Komliauskas
I like to stop by every once in a while for a little treat, tonight loaded with some cattle… tried to get into the drive thru and physically cant make the turn, I’m too long with the trailer and the lobby is closed. I pull up to the window and kindly explain i physically cant make it through the drive through and if I could order at the window. I was denied and told repeatedly over about how its a policy and since I am under 9ft tall to go through the drive thru. I explain I literally cant turn though it, and get told the same thing over and over. I asked if she’d approve damage to Wendy’s property or to my trailer if I tried to make it through, she was very quick to stop suggesting that. I used to get mad for this type of behavior, but now I’m grateful to have saved $10 to spend somewhere more delicious. If someone is hungry, and there is something visible stopping a situation, why not just be humane and help eachother out?
… moreButtsy
The most disgusting fast food restaurant I’ve ever been to! I was talked into going inside to order and eat. As soon as you walk in, there’s flies EVERYWHERE! Even standing there to order was gross, flies going by my face, all over in the kitchen, dining area…Fly strips just hanging in the kitchen COVERED in flies. The worker taking our order wasnt paying attention at all, but then constantly checking the screen with the order like he forgot everything as soon as he read it. Seemed to be a lot of workers but that was the only person at the register. Waited foreverrr to get the food. As soon as he put the tray out, flies were all by the food. I asked for bags, put my food in them, and left…still not wanting to even eat what I paid for…
I do not recommend this place to anyone!
… moreI do not recommend this place to anyone!
Zacha Collazo
Went on the drive thru today (im from illinois) and had the best customer service I’ve ever had in a wendys. The ladies where so nice and smiling! Will definitely be back when back in town!
… moreAaron Mooneyhan
Order on the app 20 mins before going in. Nothing is done. Lady forgets my chili and burger i ordered. Both the dude and her felt like they would rather die than put in an honest work.
… moreJames Rathbun
Wow, 10 minutes to be served a not full drink? The woman taking the money seemed zoned waving cash from the till.
I can see if it had been busy…
… moreI can see if it had been busy…
Devin Tarnasky
Alright food, woman at the counter was nice. Once I walked outside I believe an employee was smoking weed near the drive thru entrance . Don’t think altering your mind at work is good for business.
… moreC. James
Waited 9 minutes just to order, told the guy three times what size frosty i wanted. The sign says $1 small frosties and i was charged regular price. Waited another 12 min for the frosty. Drivethru woukdve been faster.
… more