Monty Gatson
This place is usually the best of the best. Not , I got the usual big bacon classic. It wasn’t big and had no bacon. The fries were hot, but not fresh. It’s like they were re-fried. Now no one picks up the phone!
… moreT J
Absolutely terrible customer service. Extremely slow. After waiting in line for almost 20 minutes the rude male associate stated on the loud speaker with zero greeting “Go head with yo order. You gotta have exact change or use yo debit card” I ended up driving off to go to a better Wendy’s location on Mack Ave. in Grosse Pointe.
… moreTia Jackson
I’ll never eat here again. I WALKED all the way up there after placing a mobil ordered just for the employees to tell me they “got in late and weren’t open & I had to cancel the order”. Somehow, my order in the app was “picked up” even though they told me they were closed. 24hrs later and I still don’t have my money back. I was understanding until I saw my order as picked up and for whatever reason, I can’t get my money back? Yeah it’s a no for me.
… moreMartina Steen
This is 1 of the worst Wendy’s in the city of Detroit. This red head young employee at the drive through window sitting on her phone instead of taking orders. It was 5 cars in line total and I was the 3 rd car at the speaker. This girl never said just a minute, please hold, nothing!! So I had been waiting already 5 minutes at the speaker before I just pulled around. I asked the girl when I got to the window after she made me wait until she finished texting, she asked me “What’s yo order” I asked is the speaker broke, she shook her head no. I then told her what happened assuming she was going to take my order. No she didn’t and she closed the window and got back on her phone. I had to wait for the car in front of me to pull off and go somewhere else to get me some food. I can only hope that the managers start making these kids learn professionalism. Give customers service properly. This is horrible!
… moreErica Rich
They gave me a old hard chicken sandwich and a hot pop with no ice smh
… moreEvan Campbell
Great service and good food. Clean inside the dining area. The bathroom was out of order so I marked down due to that.
… moreThorough Visuals
They stopped serving food to do a shift change at 6 in the evening. Didn’t even say nothing on the drive thru speaker
… moreNatasha
This is the first time I ever bought a collaboration meal from Wendy’s. When the server told me that the fries were hot I thought he meant the freshness of the fries. The Taki french fries were hot and a burger was delicious 10/10 !!
… moreRodney Alford
The morning crew the worst they don’t care how they make your food very disappointed
… moreJ. Ashton
The service was great, the food was solid, but the air was a whole other story, thick with weed smoke, and deep-fryer grease like they hot-boxed the kitchen and deep-fried the evidence. It reeked of fryer funk and some boof so foul it could’ve been banned in three states. Whatever strain that was, it smelled like expired regrets and broken parole. Do what you do, but at least do it outside. Sheesh.
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