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Fast-food burger chain serving sides such as chili & baked potatoes.
Hours
| Tuesday | 6 AM–1 AM |
| Wednesday | 6 AM–1 AM |
| Thursday | 6 AM–1 AM |
| Friday | 6 AM–1 AM |
| Saturday | 6 AM–1 AM |
| Sunday | 6 AM–1 AM |
| Monday | 6 AM–1 AM |
Address and Contact Information
Address: 33651 23 Mile Rd, Chesterfield, MI 48047
Phone: (586) 725-7820
Order and Reservations
Order: Order online
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Reviews
Trina
Worst Wendy’s ever…. Cannot comprehend orders and still messing up the order at the window. Missing straws, spoons, crackers and half the order. Then when corrected, they still were missing burgers that were ordered.
My burgers looked like they were missing the hamburger meat. So small! Burgers are good but I’d rather go to a diner to order my food now and they actually get it right.
… moreMy burgers looked like they were missing the hamburger meat. So small! Burgers are good but I’d rather go to a diner to order my food now and they actually get it right.
Me Me again
I hate the parking lot, but other than that the food is five stars. At least the chili could be a little thicker on the food less on the liquid. But the staff at the drive-through is always so kind and friendly.
… moresean courtney
No wonder they are closing stores. I’m not going to spend that much for fries when this is the product received.
… moreKatrina
This has to be the worst I’ve ever seen of Wendy’s. They’re already a little overpriced, But when you get overpriced and bad food who wins? I bought the spicy chicken sandwich and I asked for extra mayonnaise and didn’t get it, But then I couldn’t even pick up this Piece of tomato without it falling apart in my hands while I’m trying to pick it up and this flimsy piece of lettuce, they put on there. The food looks old and taste terrible! I downright got robbed!
… moreGeorge Zeller
Ordered chillie and ask if they can make it thick. I got a cup of brown water and afew beans no neat. If you can’t afford to make chilli, then take it off the menu. How disappointing in the quality. No more excuses.
… moreLa Tasha Pemberton
Great customer service and great food this location food is better than the one on Gratiot thanks staff
… moreBrenda Foster
I love the spicy chicken sandwich…BUT, I probably had the WORST ONE I’ve ever had at this Wendy’s. It was not crunchy but soft like it has been setting around for a few hours waiting for someone to finally buy it. Was not worth the $$ I paid for it. The chili we ordered was not great either.
… moreDess
I am writing to formally file a complaint regarding a deeply upsetting and unprofessional experience I had at your Chesterfield, Michigan location on August 31, 2025, at 8:39 AM.
Location: Wendy’s Store #008715, 3365 23 Mile Rd., Chesterfield, MI 48047
Manager/Host: Troy (listed on receipt)
Register #: 3009
I ordered a Baconator Combo through the drive-through. After receiving my order, I bit into the potato wedges and found they were not fresh. I politely went inside and respectfully asked the manager, Troy, for fresh wedges.
Instead of addressing my request properly, Troy took the wedges I had already eaten from, placed them back in the warmer, and then threw them into the grease. I expressed concern that this was unsanitary and asked again for fresh wedges. He refused, stating I was being “irritating” and that I was “running his stats up.”
When I requested a refund for my full order, Troy stated he would only refund the wedges, then pushed the bag containing my sandwich toward me and told me to take it and leave. I calmly repeated that I wanted a full refund, not just for the wedges. Instead of resolving the issue, Troy became more hostile.
At that point, the police, who happened to be dining at the connected Tim Hortons, intervened in the situation due to the manager’s behavior and escalation.
Not only was this behavior extremely unprofessional and hostile, but I also felt I was treated with discrimination and disrespect. The manager’s demeanor, tone, and actions left me feeling targeted and mistreated beyond a simple customer service issue.
This incident raises serious concerns about:
1. Food safety and sanitation – serving previously eaten food is a violation of basic health standards.
2. Customer service – the manager was aggressive, dismissive, and refused a proper refund.
3. Escalation – the situation escalated to the point where police intervened unnecessarily.
4. Possible discrimination – I believe I was treated unfairly and with bias.
I expect that Wendy’s will take this complaint seriously by:
• Investigating Store #008715 and the actions of manager Troy.
• Addressing the food safety violation.
• Reviewing why this incident escalated to police intervention over a simple refund request.
• Providing me with a formal written response and resolution.
I have always enjoyed Wendy’s, but this experience was unacceptable and left me feeling mistreated, disrespected, and unsafe.
Thank you for your attention to this matter. I look forward to your prompt response.
… moreLocation: Wendy’s Store #008715, 3365 23 Mile Rd., Chesterfield, MI 48047
Manager/Host: Troy (listed on receipt)
Register #: 3009
I ordered a Baconator Combo through the drive-through. After receiving my order, I bit into the potato wedges and found they were not fresh. I politely went inside and respectfully asked the manager, Troy, for fresh wedges.
Instead of addressing my request properly, Troy took the wedges I had already eaten from, placed them back in the warmer, and then threw them into the grease. I expressed concern that this was unsanitary and asked again for fresh wedges. He refused, stating I was being “irritating” and that I was “running his stats up.”
When I requested a refund for my full order, Troy stated he would only refund the wedges, then pushed the bag containing my sandwich toward me and told me to take it and leave. I calmly repeated that I wanted a full refund, not just for the wedges. Instead of resolving the issue, Troy became more hostile.
At that point, the police, who happened to be dining at the connected Tim Hortons, intervened in the situation due to the manager’s behavior and escalation.
Not only was this behavior extremely unprofessional and hostile, but I also felt I was treated with discrimination and disrespect. The manager’s demeanor, tone, and actions left me feeling targeted and mistreated beyond a simple customer service issue.
This incident raises serious concerns about:
1. Food safety and sanitation – serving previously eaten food is a violation of basic health standards.
2. Customer service – the manager was aggressive, dismissive, and refused a proper refund.
3. Escalation – the situation escalated to the point where police intervened unnecessarily.
4. Possible discrimination – I believe I was treated unfairly and with bias.
I expect that Wendy’s will take this complaint seriously by:
• Investigating Store #008715 and the actions of manager Troy.
• Addressing the food safety violation.
• Reviewing why this incident escalated to police intervention over a simple refund request.
• Providing me with a formal written response and resolution.
I have always enjoyed Wendy’s, but this experience was unacceptable and left me feeling mistreated, disrespected, and unsafe.
Thank you for your attention to this matter. I look forward to your prompt response.
Marty Derenge
I deliver on the food apps part time. Show up to the restaurant at around 9:15pm and try to go inside to pick up an order.
The doors are locked. There’s a young man mopping that looks at me briefly when I’m at the door, and then continues mopping.
I go to the drive thru, and the worker tells me I have to come inside until 10. I explain that the doors are locked, and I’m met with silence………..
About 20 seconds go by, and I ask, “What’re we doing here?” The worker tells me the doors should be unlocked now.
I drive back around, park, go to the doors, still locked. Pound on the doors until the worker mopping stops what he’s doing and lets me in.
The food is sitting on the counter getting cold. There are no customers inside and no one in the drive thru.
An utter lack of common sense and concern for providing good service. This is the first restaurant I actually blocked from future deliveries because I don’t want to have any association with them
… moreThe doors are locked. There’s a young man mopping that looks at me briefly when I’m at the door, and then continues mopping.
I go to the drive thru, and the worker tells me I have to come inside until 10. I explain that the doors are locked, and I’m met with silence………..
About 20 seconds go by, and I ask, “What’re we doing here?” The worker tells me the doors should be unlocked now.
I drive back around, park, go to the doors, still locked. Pound on the doors until the worker mopping stops what he’s doing and lets me in.
The food is sitting on the counter getting cold. There are no customers inside and no one in the drive thru.
An utter lack of common sense and concern for providing good service. This is the first restaurant I actually blocked from future deliveries because I don’t want to have any association with them
Mathew
Shout out to the night crew! Very nice, fast and food was perfect! Waited in line at Taco Bell for 35 minutes with no cars moving, only took 2 minutes at Wendy’s. Should have came here from the start!
… more