Michael Clark
Ordered at the drive thru. One car at the 1st window pulling up to the 2nd. After waiting 15 minutes and after paying the manager informed me they did not have any more eggs for a breakfast sandwich. Changed my order. Got my sandwich after 20 minutes from the time I ordered at the drive thru. The manager came out to hand me my food, apologized and said they have been shorthanded lately. I td her someone could have informed me before waiting so long.
… moreToni Tussey
The food was good but their customer service was absolutely terrible. Went the through drive through with my client an his wife , the lady who took the order didn’t even allow her to finish with out interrupting her . An the lady that handed her the food practically threw the bags into the car & didn’t even open the window all the way to hand her the drinks the door smacked in to one of the soda & she didn’t even look at us as she handed the stuff out just did it in a rush an slammed the window shut . I’ve lived in two other states besides Indiana an this is the 3rd time I’ve had the absolute worst experience because of the attitudes of the women in the drives through at the Wendy’s in Monticello. They rush people an are inconsiderate.
… moreRyan McGrail
Double check the prices, they advertise something on the menu for eight dollars and then charge you 1099 for it. You bring it to their attention and they say we have no control over this. We’ve notified the office but they refused to change it..
Point out to them that it’s against the law to advertise one price and then change the price on the customer without notification and they say we can’t do nothing.
… moreKevin Jefferis
Worst Wendy’s I’ve ever been to…..a year ago id have said one of the best fast food joints period but amazing how a year changes things. The cold double baconator along side the smart ass crew n management of the late night shift is just absolutely ridiculous. Good luck moving forward with this fine bunch. If i were someone thinking of going here id definitely consider all alternatives including the gas station right down the road. Tried calling to talk to em about it and they literally hung up.
… moreQuentin Mitchell
Went there today and got a 10 piece nugget. Instead I got two clearly purposely placed and given nuggets the size of the box. So I called and the manager said that she’s basically teaching kids at a school. Sounds like this has happened before. Will not be going there again. Photos as well 🙂
… moreNeil Schafer
I’m a truck driver. I get meat patties all over the country for my dauchaunds. This ignorant facility wants u to buy the whole sandwich. Can’t sell a patty. As well the ignorance of the so called manager at 828 pm we’d. Eve. Stated out loud some bs policy about having to buy a sandwich instead of selling patties. They need to keep professional and have their business talks in the office not in public ear.
… moreNicole Smith
The employees were really nice when I went in to pick up my order.
… moreHelix Havok
My go to Wendy’s, almost always stop in when in the area. Food comes out hot and fast with little to no issues.
… moreScott Lund
Bad days happen, I understand. This was not a good day for this wendy’s. The mic didn’t work at the drive thru so you had to order through the window, already a big line. They forgot to make/ give me 2 sandwiches. Decided to go in to get them instead of getting back in line. while i was waiting another customer got a messed up order also. There is a mcdonald’s in the same area, just saying if I had to pick… Positive note, gave me the missing sandwiches with no fuss.
… moreKatelynn P.
Took my family of 3 in for Wendy’s Biggy Bag deals. It was around $22. I love these deals because you get a little bit of everything at a cheap price. The gal running the register was very pleasant and answered any questions we had with a smile. Food came out fresh and correct.
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