Tony
After my workouts from the Gym, most of the time I will come only to this Wendy’s here on Broadway, their nuggets are always fresh and hot, I always get their nuggets for protein source, oh and the strawberry lemonade really good , Most of the evening/night shift workers there are pretty Nice to me I appreciate them a lot, especially that one guy Dillon I think that’s his name, He’s Lit You never know who y’all make happy, Y’all keep up the good work guys
… moreStephanie Feece
Drive through. Ordered 2 croissants and a burrito. Pulled us forward after paying. Said we were waiting on eggs. Meanwhile, handed out orders to 3 vehicles while we waited. It took over 10 minutes to get our order from the time we paid. Exactly how long does it take to cook eggs???
… moreSnagtown Automotive & Fab,llc
Took longer than normal to get our food as there was no one else in the restaurant. Once we received our food the fries were cold. New fries were gave to us without any issues. Then once half way through my sandwich I noticed a hair hanging out of my sandwich. When I took it to the counter the young girl laughed at the situation and walked away to tell her boss. Eventually a new sandwich was provided. We won’t be back. Nasty…
… moreShayln S
I’d like to bring an issue to attention regarding a customer experience at Location Restaurant #00003661 / 2817 N. Broadway Anderson, IN.
Store manager (Polly Davis) failed to meet customer expectations.
I believe the manager ignored my order and request. I was denied respect for my time and choosing of this location. I believe (Polly Davis) was unhelpful, rude and dismissive in front of her staff. The manager lack of concern for her position as well as customer experience was disturbing.
I was at this location during breakfast hours for a carry-out order, with only 45 mins left before breakfast ended. I order biscuits and gravy. I specifically asked for my biscuits to be cook to order on the side. I wanted to check the accuracy of my order. I was informed of a 5 min wait time for fresh biscuits.
The manager had me wait for just over 5 mins creating an illusion, only to give me biscuits that had been sitting.
The manager did not respect my service or time. I asked the manager for her name, she stated it would be on the refund receipt. Once refunded, she refused to give me a refund receipt. Contradicting and arguing her original statement.
The original receipt attached was the initial receipt. I did not want to report the incorrect person. There was a hesitation on the managers part to provide her name.
… moreMyst Silver
Good food! GOOD SERVICE. Very personable crew!
Senior discount on ALL FOOD/DRINKS.
Like every restaurant it has flaws but I find this Wendy’s has more positive impact to go with good food & service.
Taken clients here for breakfast/lunch & just drinks. Staff helpful with opening doors for wheelchairs & $1 any sixe soda for breakfast is a plus.
They treat you like a friend & not just a number/wallet.
… moreMintXo
Hung up on me after I called to ask a question about a email I received regarding employment that may or may not have been malicious. Bunch of kids working here who’ve never worked a day in their lives.
… moreJami Hensley
Food was poorly made. Burgers were smashed. Wrong size fry. No ice in dining room to get our drinks. Cashier didn’t know how to run register
… moreLisa Hill
Last night I ordered thru doordash. It was the 3rd time I received a stale bun !!!! Who is managing this restaurant?? How in the world does this happen 3 times within 2 months. What happened to quality control??? I think the board of health needs to visit them!!!!
… moreTom Symon
Definitely the worst Wendy’s I’ve ever been. One of the worst food options in madison county. The staff are rude and incompetent. If (very big IF) they get your order correct, the patties are cold and undercooked the fries stale and chicken dry. Every couple of months I try this place and it always disappoints. Today tried to order a few frosty’s. I might has well been speaking another language. After 2 attempts I just drove away. This place should be closed.
… moreTonya Bargo
Guy working drive thru window had poor customer service. His attitude was more or less that we was bothering him by coming there.
… more