Social Profile: ![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 820 Richmond Rd, Richmond Heights, OH 44143
Phone: (216) 291-2525
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Wendy’s 652 Richmond in Richmond Heights, OH
Visit Wendy’s at 820 Richmond Rd in Richmond Heights, OH for quality hamburgers, chicken, salads, Frosty® desserts & more. Get hours and restaurant details, …
1 Wendy’s Locations in Richmond Heights, Ohio
Browse all Wendy’s locations in Richmond Heights, Ohio for quality fast food, burgers, chicken sandwiches, salads, meal deals, and Frosty made with the real …
Wendy’s – Richmond Heights, OH Restaurant | Menu + Delivery
A half pound* of fresh, never-frozen beef, crispy Applewood smoked bacon, and two slices of American cheese, all smothered in a rich cheddar cheese sauce.
Last Updates
Reviews
SkiZ
I ordered a sausage egg and cheese English muffin. I was eating it at work and I noticed after it was eating half way something black lodged in between the cheese and muffin. I removed it and instantly got black marker like stuff on my hands. It was like a chunk of ink. I have had an upset stomach after eating it, cramping and pains in my stomach. I went and spoke to the manager at that location after waiting about 20 plus mins. She seemed unprofessional and nonchalant about the health of a paying customer. I did not receive an apology either. She told me oh ‘it’s a grease pencil” as if it belong in my sandwich and as if I knew what it was. Terrible location I wish I read all the bad comments before going there.
… moreIamMichaelLavelle
Doors are locked. The lil white girl in drive has an attitude problem, but she must think customers are animals and don’t need utensils or straws for the meals they purchased. Will not longer supporting Wendy’s or fast food in general 2026 I’m cooking and meal prepping. Thank you for proving me right. Save ur money cooking your food healthier. Freeze it for later date.
… morekenneth hale
I genuinely cannot believe how badly this Wendy’s managed to fumble a simple order. I asked for a Dave’s Double with one slice of cheese, extra onions, no mayo, and add ketchup and mustard. Somehow, what I received was a Baconator with extra mayo and one random pickle tossed on like an afterthought. Not a single part of my order was correct. Not one.
To make matters worse, the service was just as sloppy as the food. I actually heard a cook in the back yell, “I’m not making that,” as if preparing a basic burger was a personal insult. The energy behind the counter made it clear that nobody wanted to be there, and it absolutely showed in the final product.
If this location is going to operate with that level of carelessness, hostility, and inability to follow a simple order, they should prepare for customers to stop coming altogether. This was easily one of the worst fast-food experiences I’ve ever had.
… moreTo make matters worse, the service was just as sloppy as the food. I actually heard a cook in the back yell, “I’m not making that,” as if preparing a basic burger was a personal insult. The energy behind the counter made it clear that nobody wanted to be there, and it absolutely showed in the final product.
If this location is going to operate with that level of carelessness, hostility, and inability to follow a simple order, they should prepare for customers to stop coming altogether. This was easily one of the worst fast-food experiences I’ve ever had.
Mel C
This location is horrible, they ran out of accessories for the kid meal, had to ask for the drink, and was told it is what it is. The Chilli was horrible, someone put big chunk of hamburger meat, ton of salt added. Staff running in the lobby playing, then going back to continue cooking.
… moreMaya
Employees here are miserable and seem to hate their own lives, so they project their hatred towards themselves to you. I get working fast food can be tough, but smile for once, and not sound like a robots. McDonald employees have it worse, and they at least still have great customer service!
… moreMario Gabriel Contreras
AVOID AT ALL COST. Kitchen in disgusting condition, workers on screaming at people telling them they’re going to fight them over the phone behind the counter. Food takes longer than 30 minutes on simple orders. Take your money somewhere else. Even a different Wendy’s will do.
… moreRemnant
This is by far the rudest fast food restaurant in the area. I hate even patronizing, but it’s the closest one to where I live. It’s almost like they say, ok who is the rudest person here? Let’s put them on the drive thru….They take your order fast to the point where it is rude, never a pleasant voice, they tell you to pull around without repeating your order or telling you the price, etc. It has always been like this which makes me think that there is a problem with management. Very poor customer service.
… moremegan Bud
I’ve lived super close to here for several years and love wendys food but I only come up here very rarely because the experience is ALWAYS , every single time, terrible. The wait is atrocious, the people(kids) who work here are rude and have no work ethic. They will mess up your order every single time , so be sure to check your bags . And it’s not just me , everyone who lives near here knows this wendys is horrible
… moreKevin Thomas
A single car ahead of me, and I was waiting for more than 15 minutes in line, before they took my order. And that happened only after i shouted at thw screen for service. No cars in their parking lot, so it wasnt that they were busy inside store. How does a business, stay open with customer service, so, so terrible?
… moreJohn
As I sat at the drive through window there was a girl with long red hair and yellow finger nails, she was filling the mixed drink machine with cups. She took a napkin and twisted it around and shoved it up her nose and twisted it around to clean her nose out!!! NASTY!
NEVER SAW HER WASH HER HANDS…
… moreNEVER SAW HER WASH HER HANDS…