Social Profile: ![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Fast-food burger chain serving sides such as chili & baked potatoes.
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
9 Wendy’s Locations in Cleveland, Ohio
5815 St. Clair Ave. Cleveland , OH 44103. US. Main Number. (216) 881-1990(216) 881-1990. Get Directions · Visit Store Page …
Wendy’s 676 140th + Lorain in Cleveland, OH
Visit Wendy’s at 14015 Lorain Ave. in Cleveland, OH for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
Wendy’s 651 Chagrin in Cleveland, OH
Visit Wendy’s at 27400 Chagrin Blvd. in Cleveland, OH for quality hamburgers, chicken, salads, Frosty® desserts & more. Get hours and restaurant details, …
Last Updates
Reviews
J K
Worst Wendy’s in America, and it’s not even in Steelyard. I ordered Uber eats today as it’s 1 mile away, I don’t drive, and it was originally quoted 10 min. Fast forward 1 hour, 3 drivers canceled (or were told to leave?) and of course, I couldn’t cancel my order by then without getting charged full price. 30 min later, someone picked up but said they didn’t have something and couldn’t refund me. I finally received the order 1hr 50 min after ordering, only received 3/6 items while the other 3 were ice cold, the potato had cheese sauce instead of shredded, the frosty was a puddle in a cup, and the burger was way overdone with a dry, crusty bun from probably 1980. Stay away!
… moreMegan L
By far the worst fast food place I’ve ever been to, mainly because the staff are incredibly rude and just absolutely awful. They all look/sound under the influence of substances and couldn’t care less about serving you politely or promptly. It’s insane this place is still open with how horrible it is.
… moreLeigh
So I just tried to call this location about my order. 5 TIMES!!!!! FIRST call, someone answered and said,
“listen little girl, I don’t have time for this put your mama on the phone.” Then decided to hang up on me before I could even say anything back!.
But Umm excuse me…..is this how you are training your staff and management to answer the phone…
Also…. My husband went through the drive through for me while I was on video chat with him and asked if they still have the Avocado Chicken Salad that is posted on their website…..the lady told him no so I had him get me the Ceasar Chicken Salad and a Spicy Chicken Sandwich meal, large with a coke……
THE SALAD IS SPOILED!!! TOOK ONE AND I MEAN ONE BITE AND ALMOST THROW UP IN MY MOUTH…..IT TASTED AND SMELLED LIKE SPOILED MILK AND ROTTEN DECAYING FOOD… so just to make sure I wasn’t crazy…..I had my husband take a bite. And mind you, my husband doesnt eat Salad very much but he will eat it on occasion.
He took one bite and chewed twice and spit out the Salad and throw up.
I was really looking forward to this salad…..
My Spicy chicken sandwich…….came as a plain regular (non-spicy) sandwich….
And my large coke…..did come has a large…..but came with NO ICE!!! WHY?!?! I NOR MY HUSBAND ASKED FOR NO ICE….WE BOTH ALWAYS GET ICE……
THE ONLY THING THAT WAS RIGHT…..WAS THE FRYS……
AND SOME people might think….ohh..well everyone makes mistakes or things happen..blah blah blah
But this cost me and my husband almost $22 dollars…..yes….you read that right…..almost $22 dollars for a salad and a Spicy chicken sandwich meal….
I wish yall could smell and taste this through the pictures….absolutely nasty
Imma call a lawyer and see what my options are.. why….because serving rotten food is a health hazard and could cause harm to someone.
… more“listen little girl, I don’t have time for this put your mama on the phone.” Then decided to hang up on me before I could even say anything back!.
But Umm excuse me…..is this how you are training your staff and management to answer the phone…
Also…. My husband went through the drive through for me while I was on video chat with him and asked if they still have the Avocado Chicken Salad that is posted on their website…..the lady told him no so I had him get me the Ceasar Chicken Salad and a Spicy Chicken Sandwich meal, large with a coke……
THE SALAD IS SPOILED!!! TOOK ONE AND I MEAN ONE BITE AND ALMOST THROW UP IN MY MOUTH…..IT TASTED AND SMELLED LIKE SPOILED MILK AND ROTTEN DECAYING FOOD… so just to make sure I wasn’t crazy…..I had my husband take a bite. And mind you, my husband doesnt eat Salad very much but he will eat it on occasion.
He took one bite and chewed twice and spit out the Salad and throw up.
I was really looking forward to this salad…..
My Spicy chicken sandwich…….came as a plain regular (non-spicy) sandwich….
And my large coke…..did come has a large…..but came with NO ICE!!! WHY?!?! I NOR MY HUSBAND ASKED FOR NO ICE….WE BOTH ALWAYS GET ICE……
THE ONLY THING THAT WAS RIGHT…..WAS THE FRYS……
AND SOME people might think….ohh..well everyone makes mistakes or things happen..blah blah blah
But this cost me and my husband almost $22 dollars…..yes….you read that right…..almost $22 dollars for a salad and a Spicy chicken sandwich meal….
I wish yall could smell and taste this through the pictures….absolutely nasty
Imma call a lawyer and see what my options are.. why….because serving rotten food is a health hazard and could cause harm to someone.
Preferred User
So I went through the drive up window. I saw the commercials for the Biggy Bag and want to feed my son after a 9 hour bus ride. The order was easy, but I asked a few questions and felt like she was annoyed that I didn’t know exactly what to order for him, yet… no one was waiting in line (3 -Stars). I picked the food up and then my son opened the order… he said, Dad, I told you this place isn’t good! See the pics (1-Star) was this really just cooked, NO, was it over cooked, Yes, was it incredibly bad… Yes! ALSO THERE IS NOTHING BIG ABOUT A BIGGY BAG!!!
… moreKeyboard Fanatic
Tables were dirty, floor was dirty, recently ordered burger had cold meat, rude customer service, smelled pee from the bathroom at the front counter, the drink machine was low or out of most sodas except for the least desirable ones. Despite all that i took the risk and ate here. I hope i dont get sick!
Nuggets were good, fries were good. Both were hot and fries were well salted.
… moreNuggets were good, fries were good. Both were hot and fries were well salted.
Justin
Not even a debate, this is probably the worst place to get Wendy’s at. Not only are the workers rude, the place is dirty and just reeks of weed. All the workers have attitude and seem like they hate their jobs. It isn’t my fault you have to work there. No wonder you do with that kind of attitude.
… moreThomas Ryder
WENDY’S FIRE YOUR TERRIBLE CUSTOMER SEVICE LEADERSHIP TEAM AND DO BETTER!
As noted by the other reviews. Customer sevice matters and obviously this location is terrible. Customer service starts with the leader/manager. Wendy’s should take note of this and act for the students nearby of Ignatius
My experience was sadly a absolutely terrible experience. While stopping to grab lunch I hear from the restrooms someone blaring out my car in the parking lot. Thinking it’s an emergency I got off the toilet and opened the door to find the store manager simply worried about the Kimble truck needing to pickup the dumpster cuz he pulled in on the exit side so it would be too sharp a left turn for the driver instead of say approaching around the drive thru for a straight shot to the designated area or even more safely turning into 30th then into the rear of the parking lot to directly approach the bin. But instead the Kimble driver wastes his companies time and embarrasses the customer inside Wendy’s for his laziness. But that’s not Wendy’s fault so after assessing the situation from outside I go back in to willfully order maybe get an apology…. Oh no. The manager instead attacks me. Rather than sayin that makes logical sense and I can see that I’ll definitely remember that next time instead as most he takes it personal even after I made a purchase. Blames fe for my passenger side just being a hair lined up over the line wanting to public silence me about how about taking pictures if that lol… Like okay fine do it for that 10 minutes I came in to poop, grab lunch and unexpectedly your lazy vendors fails and you are overwhelmed with your interview or whatever else to care for the customer and empathize or apologize you deserve this review. Next time use your brain Sir not lose a customer just cuz your feel secure enough to challenge a customer back as below your management style.
… moreAs noted by the other reviews. Customer sevice matters and obviously this location is terrible. Customer service starts with the leader/manager. Wendy’s should take note of this and act for the students nearby of Ignatius
My experience was sadly a absolutely terrible experience. While stopping to grab lunch I hear from the restrooms someone blaring out my car in the parking lot. Thinking it’s an emergency I got off the toilet and opened the door to find the store manager simply worried about the Kimble truck needing to pickup the dumpster cuz he pulled in on the exit side so it would be too sharp a left turn for the driver instead of say approaching around the drive thru for a straight shot to the designated area or even more safely turning into 30th then into the rear of the parking lot to directly approach the bin. But instead the Kimble driver wastes his companies time and embarrasses the customer inside Wendy’s for his laziness. But that’s not Wendy’s fault so after assessing the situation from outside I go back in to willfully order maybe get an apology…. Oh no. The manager instead attacks me. Rather than sayin that makes logical sense and I can see that I’ll definitely remember that next time instead as most he takes it personal even after I made a purchase. Blames fe for my passenger side just being a hair lined up over the line wanting to public silence me about how about taking pictures if that lol… Like okay fine do it for that 10 minutes I came in to poop, grab lunch and unexpectedly your lazy vendors fails and you are overwhelmed with your interview or whatever else to care for the customer and empathize or apologize you deserve this review. Next time use your brain Sir not lose a customer just cuz your feel secure enough to challenge a customer back as below your management style.
Tim cockrell
This is the worst restaurant I have ever seen or been to life.All the employees left from behind the day.For about ten minutes waiting patiently , no asked me what I wanted when they returned the time is 8:13 PM. Tuesday, January 13th. Everyone here needs to be fired.
… moreMunna Munna
Food is a 0 star , I order the Cobb salad . Tomatoes was not cut up they gave me two big tomatoes. For the chicken the chicken was old & hard I called to speak to a manager some young dude answer the phone saying what I wanted do I want a job or I want somebody else . I asked the men why is you so aggressive he said I’m just trying to see what you calling about like where is the professional people at I didn’t even stay on the phone to report the issue like how is they even still up & running
… moreThomas P. Durcan
Went to drive through. Nobody answered. So I went inside. The floors were so gross that it was like a skating rink, but grease instead of ice. The place stunk. I didn’t order food. I skated out the door as fast as I could.
… more