Wendy’s

  3.7 – 951 reviews   • Fast food restaurant

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Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 38351

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Details ; . 56% recommend (25 Reviews) ; . $ ; . Closed now ; . 500 W. Church Street, Lexington, TN, United States, 38351 …

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Reviews

Nat Brown
Dear Wendy’s Customer Care,
I am writing to express my disappointment with a recent order I placed this morning at Restaurant #5578. My order (Order #1351552222) was scheduled for 7:55 a.m. with a carry-out pickup time of 8:17 a.m. Unfortunately, the experience did not meet expectations.
Despite scheduling ahead, my order was not ready on time, and I was required to wait. Upon receiving it, the presentation did not resemble the advertised product. The croissant was soggy, and the bacon consisted of only two small, thin, fatty pieces rather than the crisp, layered bacon shown in Wendy’s promotional materials.
Given these issues, I kindly request that this matter be addressed with either a refund or a replacement. I value Wendy’s and hope to see improvements in product quality and consistency moving forward.
Thank you for your time and attention to this matter.
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Walter Whitman
Food sucked. Just give you anything to get you out the door. Never again will I buy anything from Wendy’s
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Harvey B
Possibly the slowest drive through service ever! Sat at the open window 4 minutes before anyone acknowledged me. The sign advertised hot and crispy fries, Luke warm and soft at best. Got my order wrong! How long have you been doing your job? It ain’t rocket science. You’re making burgers. Never again. Stay away from this place. Good grief.
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Jennifer Stancill
The food was not very good, seemed to be not very fresh. Took forever to get our food. The dining area was dirty. We actually had to wipe the least dirty table off. It was actually a toss up if we should just eat in our car.
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Michael Kincaid
I made an online order and was charged for it. Did not receive the order as the manager said she was tired and they were closing early because they were short handed. My order was not canceled or refunded, the manager was rude and showed absolutely no concern that my money was basically stolen, i would recommend eating out of a trash can before spending money with this location again. This was not the first time I’ve experienced similar issues with this location. I believe the franchise owner may want to contact me before his name gets publicly posted for this full out theft of my money.
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Susie N
Ordered same items I order in Henderson and no one was in front of me. Made me pull forward and it was àt least 10 minutes before I got my food. If they ate having issues, they should let people know immediately before or after they order where they’d know if had enough time to wait. I was unable to eat all my food because of this. I didn’t have time.
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Wyatt “Divine” Johnson
Drive-thru, didn’t wait long, we got our food and I realized only a 4 piece nugget was missing, not a big deal. They just had a rush and I work in food service too so, I get it. I went inside and there was a nice lady on the front side counter who had her arm in a sling, she kindly asked me if there was something wrong and I relayed that I was missing a nugget from the drive thru order, and so she got me the nuggets with some additional sauce and sent me on my way! She was a nice lady and the food itself was really good!
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Samuel Hancock
$15 order including a baconator that had 1 piece of bacon on it. Absolutely ridiculous how how much it costs. I’ll post a picture if it will let me
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R Dale Mercer
The 1 star? It’s all about the (too HIGH) price.
2 x Baconator burgers.
No fries.
No drink.
$19!!!…. and they were just ‘luke warm’. Ugh. Why?
Seriously?
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Paige Kirkland
First of all this place stinks of weed. Like extremely bad. Doesn’t really help that the people who work here at night act like they’re high as a kite too (as well as being just straight up rude.) they almost ALWAYS get orders wrong, and take extremely long while your food sits and gets cold in drive thru. we really only come here because it’s the only thing open past midnight other than dodges and i honestly wish it wasn’t lmao. Pretty much just disappointed with this place because I remember when it used to be one of the best in Lexington.
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