Molly Poteet
The food was fine but I won’t be returning. We ordered on the kiosk inside, then stood near the drink station while we waited on our food to be ready. The girl behind the counter came out and put her food on a table (I’m assuming she was on break) then walked over to me a my two young daughters and asked why my girls were looking at her and that I need to tell them to stop looking at her. I was literally mid conversation with my kids so if anything they might have glanced at her when she walked by us but the way she came over and talked to us was highly inappropriate, unprofessional and made us feel very uncomfortable.
… moreSabrina Thomas
Shout out to Wendy’s at this location for having five family orders of nuggets ready and hot when promised. Needed for help feeding a middle school football team and the service was great. Spoke with the manager earlier in the week to make sure the order would be ready and everything worked out beautifully.
… moreSally Muhaisen
I understand that mistakes can happen, but this has been the case the last two times I visited. They put the entire order for three people, large burgers and fries! in one single bag, which was difficult to close and caused the fries to fall out. There’s also always an issue with the drinks or a missing item. I hope they improve the packaging and double-check orders moving forward.
… moreAshley Aragon
My experience was horrible. The employees are rude . The manger is nasty. I saw my food on the table. I had to wait 8 minutes for the girl to put my order together. The employees n manger was also making fun a another customer. Which was sad n rude.
… moreCatherine Harvill Hood
Very clean dining room and restrooms. Fancy soft drink machine. Outlets to charge a laptop or phone.
… morefrancesca “chesca”
i usually don’t write reviews like this but i am starting to get annoyed. the past 3 times i have gone to this specific location my order has been wrong. i ask for a plain daves single just cheese and each time i have been given a burger with everything on it. it even states on my receipt that i ordered it plain. this is an issue because my 5 year old is picky. i have tried to get past it time and time again but i keep paying for something my child won’t even eat. it would just be nice if orders can done as the customer asks.
… moreScott Lewis
Food ordering at the kiosk was a mess. The unit would not read the QR code for our $5 rewards. The staff could not help us and recommended that we just order on the app and choose to pick it up at this location. Good thing we did not order to go because they messed up the order. The restaurant is newer than most I visited around us But, it was discouraging to see dirty tables and staff standing around behind the counter.
Hoping we were just there on an off night…
… moreDamian Baker
This Wendy’s is very clean inside. Sometimes the drive thru gets a little backed up so we eat inside because it’s clean and new. The Manager Juwan seems like a good person who actually cares about good service.
… moreAlice mae
I really hate to be this person, but wait time, 40 minutes in line. 20 minutes at window for food. To the point the wait time turned red. Cold food. However, if it wasn’t for one friendly white male employee with glasses, I would have gave an even lower review. He was doing everything by himself. He needs a raise.
… moreEj L
The district manager needs to come get some control over this place. They are out of line! They never seem to want to work at this location. I placed an online order at 10:30pm and I pull up at 10:45 and I’m told “we stopped serving certain items for the night”. I demanded I wanted the food I ordered and not anything else. If that is the case, put it online that you guys stop serving certain items.The African American female who was working the drive thru proceeded to tell me “my manager said they didn’t have anymore of the items you ordered”. I said I wanted my food then she checked with her manager who then had an attitude because they had to make my food.
You are in the food service industry and I expect to be served especially when I’ve already paid for my food…stop being lazy. You guys are clearly overpaid and under worked…my GOD…if you are supposed to be open til midnight…then freaking work!!! Stop telling customers false information. Also, stop turning off the AI drive thru menu. Seems you guys have found out a way to turn it off when I’m pretty dang sure you aren’t suppose to be doing that…again pure laziness! combined with rude customer service. Customers are paying attention in case you are unaware. Your Corporate office will also be notified of this. Do better! So i don’t have to take time out of my night and life to complain about something that should be a given. If you don’t like your job…go find something else to do.
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