Team Grinders
Literally worst experience with fast food I’ve ever had at this Wendy’s. They literally cheated me out of 2 regular nuggets and also gave me soft flimsy uncooked bacon for fries I paid almost 4 dollars for. These people realize this is our hard earned money we spend to eat dinner here right? lol and fries so cold that the cheese didn’t even melt. Waste of money. Edit gave these guys another chance and now I have a pink burger no wonder you guys are closing stores
… moreTerry Smith
I’ve come to this Wendy’s for a few months now, and I never leave disappointed. All the employees are by far the nicest out there. I’m always welcomed by a smile and a small compliment from a young girl with glasses in the front, Ebonnie. She also started to remember my name whenever I come in, telling me the new deals that they have and asking if I’m having my usual that day or if I would like to try something new. My food is always fresh and done correctly, and if there’s a rush, they always apologize for taking a few extra minutes on my food. The lobby is always clean and restocked.
Love this location!
… moreYenmarelis Cepeda
Dined in tonight with my family for the first time in a while. Luis has excellent customer service skills, took our order and prepared our food quickly. Everything was fresh and he paid attention to give my children 1 girl toy and 1 boy toy in their kids meals. The store was clean and lobby area super quiet. Will be back again to dine-in soon.
… moreR R
I dined in here because my kids wanted a bite to eat. I ordered biggie bags and the baconator fries. When we got our food, the meat on the bun was incredibly thin and dry on both burgers so no mistake, just no meat. My son opened his fries and was so disappointed because it was a dried up clump of cheese in the middle with a few specks of bacon…I went to ask if they could add more cheese and heat it up bc it was cold and dry, the team member told the manager, they both started speaking in their native language (spanish) and then the manager says to me ” It was only supposed to be one scoop?” She then gave me a tiny plastic cup with shredded cold cheese in it…I was so angry that I took my kids here for nasty food, not only was the food bad but so was customer service bc she clearly wasn’t competent enough to understand that the cheese needed to be melted and all she had to do was offer me to reheat it with a bit more cheese. I do not believe they understand much English which is very
Important to other customers who would like to be served correctly. The staff needs to be trained more on customer service, after all we are the ones keeping them employed.
… moreThe proo
I’m in no way pointing fingers to the staff on duty. However, I have been waiting for more than an hour for an order that was placed online for pick up. Please make an effort to better provide for your customers.
… moreJordan Fisher
The best thing this Wendy’s did was add the AI drive-thru. Since then, my order has been right everytime. I will also say my food is always hot and fresh, the only problem is sometimes the fryer oil may just be old.
… moreTrace Lundell
The AI on the drive thru is bad. Was trying to order a meal, it popped up a promo thing for strawberry lemonade. I said yes, and it added only the lemonade and not the meal I had been in the process of ordering
… moreCecelia Perez
I just came from Wendy’s and I ordered a biggie bag and a brownie batter frosty. I am a little upset because my frosty should not be like milk. I went up there at 1:30am and Wendy’s doesn’t close till 3 .i literally just drank my frosty. It was like they turned the machine off. Wendy’s do better.
… moreYasmin
Ariana was ABSOLUTELY AMAZING !! We are new to the area and greeted us with a smile and service was outstanding!!
Definitely 10/10
Liz the manager was great as well
We’ll always come back.
… moreBerlyn Joseph
came an hour and a half away from home to a doctor’s appointment here in St cloud. just so happened to be craving biscuits and gravy which I love from my own hometown Wendy’s. my husband and I have not been able to find one that can compare to the one in our hometown so we were suspicious and hesitant about ordering something we absolutely love just to be disappointed.
I express my concern to the manager lady who was taking the order who was not to mention very kind friendly and welcoming. she assured me that the food would be fresh and followed up on her promise. it was absolutely amazing and by far the closest thing to our hometown Wendy’s as we have had since we started eating just sausage gravy and biscuits. kudos to the manager who knows how to keep well on her promise. Ms.Sulley
… more