Courtenay Walker
I typically have no issues with this store and come fairly often as it’s on my way home and I can grab tasty food quickly when I don’t feel like cooking. Staff is usually super friendly too. So normally this store gets 5 stars from me but I was highly disappointed after my visit this morning. I ordered through the app. When I went in to pick up my order I asked for extra syrup and was given some massive side eye but whatever, I get it, it can be annoying when customers ask for shit after you thought you were already done with that order. Wasn’t that big of a deal to me. However, I get home and not only are BOTH the sandwiches wrong (I checked the receipt to make sure I ordered correctly and I did) but there’s only ONE syrup. So, had I not asked for said syrup I would have had 2 incorrect sandwiches and no syrup. Maybe it was just an off day because like I said I normally enjoy visiting this location. Today was just not it.
… moreTheresa stone
So I did my order for a Cobb salad with blue cheese. I got no blue cheese. My hamburger looked like it was run over by a truck my baked potato looked like it been cooked five hours ago, I ordered an unsweet tea and got a sweet tea with no straw WTH WENDYS!!!
… moreSheldon Hand
got 2 large frosty with extra brownie batter and got 2 of em 1 not even full all the way and neither rof them have extra batter terrible service by the dude at the window as well
… moreJason Burns
Located at 13724 Little Rd, this Wendy’s in Hudson provides a consistent, high-quality fast-food experience that holds its own against local competition. For those in the Fairway Oaks or Beacon Woods area, it’s a convenient stop known for maintaining the brand’s “fresh, never frozen” standard.
The standout feature of this specific location is its efficiency, particularly in the drive-thru. While many nearby fast-food spots struggle with long wait times, this Wendy’s is generally praised for moving cars quickly, making it a reliable choice for a 30-minute lunch break. The Baconator and Spicy Chicken Sandwich arrive hot, and the seasoned breakfast potatoes are a sleeper hit for early morning commuters.
Inside, the dining area is typically clean and well-maintained, offering a more comfortable atmosphere than your average burger joint. The staff is noted for being professional, often going the extra mile to ensure orders are accurate—a rarity in the quick-service industry. Whether you’re grabbing a Frosty to beat the Florida heat or a Biggie Bag for a value-packed dinner, this location delivers the classic Wendy’s quality with a level of local care that keeps residents coming back.
Would you like me to find the current breakfast hours or the latest “Biggie Deal” offers for this location?
… moreLauren Mattix-Yancy
When I arrived with my 4 kids I decided to use the kiosk to order our meal in effort to make things easier for myself and staff. My kids were unsure of what they wanted, to avoid causing a delay in service I used the kiosk. After ordering the food my oldest son sat with his siblings so I could get the cups and get our drinks. While filling 5 cups, keep in mind one machine had drinks but no ice and the other had ice but no drinks other than coke. So I filled 5 drinks flipping and flopping between the 2 machines. As I walked back to the table the manager (a guy didn’t get his name) yelled my order number. I said yes sir I’m coming! As I placed my drinks down he again said my order number, I again said I’m coming. After about 2 seconds he called kiosk order 308. I then yelled, “Sir, I said I was coming 3 times now. I’ll be there in a moment.” I quickly ran to the counter and apologized because I was “wrestling with my 4 kids. I said I heard you and was coming.” The guy then said, “we wanted you to come get it. I don’t want you saying anything about it being cold and have to replace your food.” I nicely told the guy, “I would not have complained, I told you I was coming.” Once I returned to my table and unpacked my meals I realized food was missing and items were made wrong. Due to using the kiosk I was not provided a receipt so I did not approach the counter because of the prior attitude I received for absolutely no reason. Poor customer service, food was wrong and the place was dirty. Also, when I left the guy was standing by the door customers go in and out of smoking. Take a break and go out back. Why smoke by the door?! Don’t worry, we won’t be back.
… moreMaggie Joseph
The food is good but the staff seems to be always having some time consuming issue. This is the closest Wendy’s to my house so if I want a quick bite I like to run over but I know I will always have to wait. Twice this week I went in and after 20+ minutes walked out without anything because they couldn’t solve the customer’s issue ahead of me to even take my order.
If you use the order stand you will be trapped for eternity. Your Best chance is to go at odd times of day not actual meal times and don’t be in a hurry. Lower your expectations and you won’t be disappointed.
… morepatricia winnegar
This was the MOST unprofessional and unfriendly Wendy’s I have ever been to. The girls in the drive thru, and I guess manager of the day were the most 2 RUDEST people i have ever met in my life. I will NEVER go back to that location again. You really need to let them know they are no better then anyone else!! They treat you like a second class citizen. If it were not for your customers ladies, YOU would not have a job. Keep that in mind. Or maybe get a different job that you dont hate so much, that you take it out on other people.
… moreSecrets Salon
I wish I could say I had a wonderful experience at this establishment every time i do it’s absolutely horrible the staff are unfriendly! and the food is cold!! if you ask for something, they forgot it’s an issue.! i will be now going to another one out of my way just to have better service!!
… moreKristin Gray
Haven’t been in well over a year but now I know why! Pull up drive thru just to find some automatic voice taking my order, that right there should of been my hint to just leave. Spent $40 expecting some new Wendy’s experience, yet every single food item was cold and horrible! I could have went to Five Guys for less money and gotten an actual hot burger. Who runs this place?? How in well over a year you still can’t serve hot food???
… moreThe Real ITALIAN
Went through the drive thru the young lady that took care of me was wonderful. The food was cold and the fries tasted old and cold , the fountain machine was down, so had to get sweet tea. And it was very old tasting.
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