Kerrigan Cook
Order bacon double cheese burger only ketchup. Sandwich had no bacon went back kn an asked thet took food back an instead of making fresh lady took Sandwich an. Add bacon. If remember right they supposed to remake it if it left an came back in
… moreJason Szatmary
Fries were cold again. And they forgot the nugget sauce. Twice in a week span. Guy at the drive thru thought it was a good idea to use profanity in order to have a conversation. This is why Chik-fil-a stays busy. Wish they had one in Englewood.
… moreCynthia Cazares
During my most recent visit, the issues were particularly frustrating. First, I explicitly ordered unsweetened iced tea but was served sweet tea.
When I requested ketchup, the server simply nodded without speaking. After an awkward minute of silence, she finally clarified that they were out. A non-verbal response to a request is confusing and unacceptable in customer service.
The lack of attentiveness and poor communication made for a genuinely bad experience both times.
… moreSharon Tarman
Waited forever to order and the chicken sandwich was to old to eat, gave me a refund short 40 cents, workers attitude could be a lot better
… moreAlisa Carroll
They screwed up my order in three different ways. I came through the drive-through with two separate orders. At the end of ordering they asked if I wanted to add a cookie for 99 cents. I said yes, add it to the second order. After I was done paying I noticed they added it to the first order. I asked if I could be refunded and it re rang up and he told me no, it was “just 99 cents.” I let it go. Then he hands me the first bag. I asked for 6 ketchups on the first order and the bag had none. Then he gave me my second bag and my drinks. He tells me have a good day… I start to pull away and realize he never gave me my frosty. Then I get back to work (literally a 3 minute drive if that) and my coworker and I go to eat our food. Our fries are cold and old. It was just an overall bad experience.
… morealia parker
I went to this wendy’s today around 1 pm and the service was not how it’s supposed to be. When I got my food, the nuggets tasted old and the chili made my stomach turn. Do not recommend!!!!! The place isn’t sanitary either, seems dirty.
… moreCindy Amstutz
Only order on your own. We did not know how to order the 3 for 7. We tried and line started getting long so we just left.
… moreKristin Caliendo
I ordered from uber eats last night. The food came quick but the food was so old and cold we couldnt even eat it!! So we wasted almost 30 dollars.
… moreCraig Strang-Thompson
I stopped at this Wendy’s while on the road from Tampa to Fort Lauderdale and hesitated as I approached wondering if the location was in operation from the lackluster outer appearance. I first went to the restroom which was abismal. The towel, toilet paper and soap dispensers were dangling from the walls. There was no soap or paper towels available. I should have taken these as a sign to keep walking to the exit, but decided to order a coffee and a Bacon/Egg/Cheese biscuit. The cashier poured the coffee and proceeded to open and pour individual creamers with his bare hands into my cup at the counter next to the register. As I waited nearly ten minutes for my sandwich I saw no less than 5 employees doing next to nothing…one one thier phone, another eating from the fry station and several females with long hair and no hair nets. I could not get out of this store fast enough, with a poorly wrapped and prepared biscuit that was hard and dry with unmelted cheese looking like something they pulled from yesterdays leftovers. Needless to say, my order went straight in the trash for fear of food poisoning. I give one star only for the “good morning, welcome to Wendy’s” greeting. The fault for this lies squarely on extremely poor managment with an extreme lack of pride in their work.
… moreAbigail Sheppard
I ordered a wrap and it came to me, looking like a salad! The wrap was completely torn apart, and I had added bacon and that wasn’t even in there. they don’t answer their phones and their services is such low quality
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