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Fast-food burger chain serving sides such as chili & baked potatoes.
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Wendy’s West 49th St. in Hialeah, FL
Visit Wendy’s at 1730 West 49th St. in Hialeah, FL for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
Wendy’s East 49th in Hialeah, FL
Visit Wendy’s at 46 East 49th Street in Hialeah, FL for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
7 Wendy’s Locations in Hialeah, Florida
1730 West 49th St. Hialeah , FL 33012. US. Main Number. (305) 825-0502(305) 825-0502. Get Directions · Visit Store Page · 2390 …
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Simply Dee
I’m sharing in hopes of avoiding someone going through what I just went through. I will be reaching out to corporate as well because this is not only unacceptable, unproductive, unprofessional, incompetent but above all it is quite literally illogical. Attached are all mobile orders I have placed at this Wendy’s in one year. This does not include orders placed at the window or using my daughter’s mobile account. As you can see I placed the usual order for my daughter, 2 baconator fries with extra cheese on many occasions (order is 10.68 or so). The extra cheese is always given on the side. There have been times they have forgotten and quickly correct the mistake and service is still considered satisfactory. Today when I pull up to the window I check and once again I don’t have the cheese sauce. I politely let them know and don’t anticipate any issues as this happens more often than not. The young man tells the manager who proceeds to come to the window to let me know the extra cheese is in the fries. I advised I paid an additional $1.20 and I would like it on the side. She said fine but said to give her back the fries because she can’t give the additional cheese which was included in the order. I was literally bewildered and astounded at the ridiculousness of what I just heard. This lady who declared herself the manager of the establishment took the fries. Prepared 2 new fries with one scoop of cheese, so I wouldn’t reap the benefit of 1 extra scoop of cheese per order. So, her logical brain instead opted to waste 2 batches of fries, 2 batches of bacon, the containers, the bag, napkins and most importantly upset the customer who was pretty loyal to that Wendy’s and Wendy’s altogether as my preference when getting fast food. How does this make any sense at all? Wendy’s do better. Please train your managers and with such fierce competition you can’t lose any customers. I will now venture out and find a new preferred fast food joint. I will reach out to corporate and amend this review if the response is acceptable.
… moreyamabushisama
I come into this resturant everyday and today i orderd a large chilly and noticed a finger or toe nail in it. A few time i noticed the chill taste different and now i know why. Im mad i feel sick and the staff and mangers just looked at me like it was all good i beg everyone if you eat here check your food and if it tase diffeeent dont east it. My god this is nasty and scary as manger or staff is contaminating customers food.
… moreWes Sanders
Despite having close to 50 teenagers inside ordering food, my mobile order was delivered hot, fresh and fast. The team working today are awesome. Greatly appreciated
… moreIrene A
The fries were undercooked and halfway through eating my burger I realized the meat was very pink and possibly undercooked as well….Here’s hoping I don’t get food poisoning due to poor food handling. Do yourself a favor and avoid this location entirely.
… moreGina de la Vina
This Wendy’s has the best employees! My drive-thru experience every time is Fabulous! Super polite and friendly. Super super pleased with this particular one
… moreJuan Liendo
The bathrooms were in a terrible state of cleanliness, it is a pity that a large chain does not have the cleaning controls, the smell is very serious !!!
… moreRupert M
They provide proper coffee lids with the sip holes.
… moreDoreen Nestell
They don’t know ingredients or type of oil used in fryer? Not sure they even understood my question… Even the manager that came was not understanding English or my question. Then came back after going to check ingredients on the package and she was still unsure or clear about it. It’s sad! Hablo y entiendo ambos idiomas. Incluso intenté preguntarle en español pero ella todavía no estaba segura.
… moreLeo
Absolutely one of the worst group of employees. They put on a smile but do nothing to actually help customers. I come here every week for lunch and without fail my order is wrong every week. I’ve had meals made incorrectly, to entire meals missing from the order. I end up making 2 trips and eating soggy food because they can’t manage to read off a list on their screens. I’ve brought it up to their manager and she puts on a fake smile, one time even asking me to verify my meal before leaving. I’m sorry but that is YOUR job not mine. It’s not like fast food is cheap anymore and with the prices I’m paying for a sloppily made burger the only benefit is that I can quickly pick it up and get back to work. It defeats the point if I’m taking twice as long just to get my food in the first place or not even getting what I ordered.
THIS PLACE IS TERRIBLE
… moreTHIS PLACE IS TERRIBLE
Michelle Torres
It was clean which is my biggest pet peeve a place being dirty where I eat at but it was very clean including the bathroom. Service was good and the food was fresh I gave it a four stars because it was sloppily put together. What I like is that they have a white variety of drinks and I have renal failure and I can’t have black sodas or red sodas.
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