Quan Nguyen
Staff was very friendly and happy to be there resulting in a positive interaction with me which is not always the case with fast-food QSR places .. order received was accurate and quick and food was warm and tasty .. dining area seemed to be clean so positive experience overall
… moreCeline harris
Wanted to try the new tenders and was told it would be a 5-10min wait due to them being made to order. Cool. I get my food and this is what I bite into . In disbelief I check the rest of the chicken by trying to break it open and it’s COMPLETELY RAW !! Not to mention this was late in the evening and I had t eaten all day . SO traumatized that I decided to go to be starving…..Don’t eat here ….
… moreBosMan Skobn
Atmosphere is 5 star because it’s nice clean air and relaxing feel when you enter the building as well as it’s very clean from inside out furthermore I have been to this particular restaurant a few times and normally I get a welcoming greeting nevertheless this time the lady who greeted me gave off pure attitude to me the 2 customers who were before me which was 2 lady’s got a warm pleasant greeting along with a welcoming smile after they finished their order was ready less than 2 mins I let the gentleman go ahead of me again very nice greeting to him as well after taking his order and I approached she instantly walked away before ever acknowledging my presence moving forward once she finally got to me I showed her my app so I am able to get my points before paying because it says to scan before paying she’s like what is that I responded it’s the app so I can get my points she says what’s that for I said a large lemonade she rudely responded is that all I said I would like a Md vanilla frosty as well NOT TO Mention from MY POINT OF VIEW it would appear that her finger was in my frosty as she was closing it walking towards me SHE DIDNT WASH her hands or anything which I would expect after dealing with cash before making a persons drink I HAVE LITERALLY worked in 6 different FOOD ENVIRONMENTS and outside of kindness CLEANLINESS is VERY important when dealing with someone’s drinks especially after dealing with CASH my RECEIPT says her name is Rosaura However idk how they operate there system OUTSIDE OF THAT like I said I have been here a few times before breakfast as well and this is my first time having this issue I DIDNT GO TO MANAGEMENT because the review will speak for itself and if need be I’m more than sure the cameras can prove how she was when it came to me in particular ASSUMING THEY WORK
… moreJordan Williams
A driver through worker older male, told me that he was going to call trump on me. Why? Because I said the wrong order number when trying to pick up my online order. Worst part he was a black male. Tone death and completely inappropriate.
… moreCandy “Dulce” Lopez
Had breakfast for the 1st time and it was better than I expected. The dining room and bathroom were clean and the customer service was good.
… moreLala Taco cat
Just ate my burger it was so salty I literally almost choked on it. I’m not even sure if I can ever go to another Wendy’s this location traumatized me my taste buds are traumatized I can’t believe that much salt was allowed on my single dave I can’t even imagine how the fries would have been like thankfully I didn’t get a meal I must’ve saved myself from the salt. The service was great it’s just the food.
… moreGregg Morrison
Best tasting fast food burgers after Five Guys, but Wendy’s is a lot easier to find. Also, bacon cheese fries were excellent. Good baked potatoes, too. Food Service Inspection Score 100 % so very clean fast food restaurant.
… moreJacob Olsen
I love the spicy chicken sandwich. The 4 for 4 deal is great too. This location was recently renovated and is very nice. I very rarely have a bad experience here during lunch hours. The windows in the back make that part super hot during the summer.
… moreTameeka Williamson
ZACH was awesome and his crew. We came 2 minutes before closing and they still gave us 5 star service. Food was hot and seasoned well. Thank you guys!
… moreC. Williams
Company listed : Hoover Foods, LLC
STORE#43
Location:
2076 P.Hill rd Duluth 30096
ServSafe Managers
Jose Gomez Reyes- General Manager
Maria Franco
Cindy Solache
Compliant and Compliance audit from patron:
Jose Gomez Reyes, who calls himself HECTOR, exemplifies a manager who received a title, and it ran to his head. No leadership skills and ethics training. The manager informed me that not only will he write up and discipline an employee in front of me, but he stated he is the MAN IN CHARGE!!!
So, let’s explain how we got here!
I arrived at this location as I did yesterday, at the same time I did today. JOSE GOMEZ REYES/ fake name he gave to me (Hector) approached me, yelling I vandalized company property by touching an electrical socket that was charging my phone I stated to him sorry this is the same movement and action I did the day previously, and the employee agreed that it was ok.” I was in the location for two to three hours waiting for my kids’ sports practice to conclude. So, today, imagine having someone yell in a tone you fear is antagonizing, disrespectful, and / or assuming you are a homeless person sitting in the lobby. As a district manager and patron, I’ve never been approached in this manner ever in any establishment.
But to cut the length of explaining the issue, I will be calling Hoover LLC tomorrow morning.
This review is not based on the store but the personnel who represent the business while running its operation.
FYI
I ASSUME THIS IS NOT THE FIRST INCIDENT BECAUSE THE WAY HE APPROACHED ME AND HOW COMFORTABLE IT SLIDE OUT HIS DISRESPECTFUL MOUTH THIS HAPPENS OFTEN TO THE PATRONS….
… more