Kayla Mae Dunham
Okay so since I been more in the area I have been stopping and getting breakfast but I recently stop and started back. The food here is always old they prepare it and leave it just warming. When I go in the morning it’s always slow rarely a line but I always get old and dried out food. I went back today after a while and I don’t like there sauce that goes on the breakfast sandwich but all they do is change the bun. Every time I have went I had to either take it back or don’t eat it because I don’t have time to go back. This really my last day going to this location just lazy
… morematthew clites
I ordered a half-and-half strawberry frosty, and I got a third of the cup filled with strawberry syrup on the bottom. Pay for a large guy, a small and a side of Strawberry syrup.? When I asked the guy what happened there? He simply said it settled to the bottom didn’t realize it could settle in the 90 seconds. It took me to get from the order screen to the window.… I’ve gone there before and order a large and they’ve given me a cup with Still over an inch of room to the top of the cup.
… moreVictoria Brown
Come today to get dinner before going home for the day. Sat in the drive thru for almost 20 mins.. Got up to the window and waited for them to pass my bag out the window… They put the fries in the bag and sat it up on the counter while I sat there waiting for them to pass the food out. By the time they handed the bag out the fries were cold as ice… i asked the drive thru guy if i could have fresh fries since the ones they gave me were cold and nasty and had sat there so long… the guy literally hands me one thing of fries (I bought 2).. The fries he handed me were stale and cold too. So I pull off because clearly they don’t care if they serve cold food. Started looking thru the bag and half my order is missing. As someone who’s ran Wendy’s before the team yall had working tonight needs to be retrained on timers… also not letting the fries sit there and get cold while waiting for food to come out the fryer/ grill. It should have been under the heat lamp. Probably won’t go back to this location for a while.. The man who’s on drive thru definitely needs to be trained in customer service again as well.
… moreAlfa0982168
The fries are relatively dry, but overall not bad.
… moreBrittany Cole
The burger buns were completely inedible. Not stale—unchewable. It felt like biting into cardboard that had been sitting out for days. A burger is only as good as its bun, and this one ruined the entire meal. If you can’t serve fresh bread, you shouldn’t be serving burgers at all.
… moreKelli B
I ordered a Dave’s double combo with a chili and the automated system rung it up with no cheese on the board when I got home the wrapper said hamburger but the double had cheese all over it this is the 3rd time this has happened. They are rushing to get you out and it wasn’t a crowd.
… moreJerry Bridges
All the Wendy’s on the south side of the county are owned by the same franchise are are superb! They are owned by a Christian couple who used to have signs in every store announcing that the way their stores reflects their service to God. They state that if you ever have ANY complaints, bring it to the attention of the manager and it WILL be dealt with.
The single store on the Beaufort (north side of the county) has always been simply abominable. The normal time to get a sandwich used to be 30 minutes per person. The last time I went to it was 3 years ago and it only took 15 minutes, but the cashier was rude and I had to go over and correct my simple meal order twice before it was entered correctly and it was still not what I ordered. The difference is as between night and day.
… moreHannah Shields
After a nice long day of work, my coworker and I decided to treat ourselves to some Wendy’s on the way home. Ended up being a TERRIBLE decision. We order a root beer & Dr. Pepper to drink, when the guy at the window is handing them out to us, we ask which is which, & he says “Up to you.”
We just laugh it off, but then we get our food and leave.
They forgot my meal ENTIRELY. They didn’t give us straws or any sauce in the bag. My coworkers burger had multiple small pieces of something HARD in her burger. We called twice to see if they’d be willing to remake our order correctly, and were sent to voicemail.
Overall a very disappointing experience, and that’s coming from girls who work in customer service & can understand a hard day.
… moreMelissa Cordle
Everything was fine- even though TWO chicken sandwich meals was $24 UNTIL I was eating my sandwich and the dang cheese wrapper was IN my sandwich! Come on Wendy’s- do better!
… moreJohn Broome
Food and human service was great but on principle the AI/computer drive through ordering is yet another random horrible slop application for no reason
Definitely never coming back while they have that
… more