Crab J
Do NOT go to this Wendy’s. If they mess up your order, you will NOT be receiving a refunding and their customer service is absolute trash. The 30+ wait time for a single combo meal doesn’t help the equation.
My suggestion to this location?
Give better customer service and hire more adequate management.
… moreJeffrey & Kimberly Hutton
Food was fresh even during a not so busy time. Service was good. And absolutely nothing to complain about. Bathroom and tables were all clean.
… moreJennifer Lawrence
As a part time DoorDasher…I went through the drive thru and was told the order was ready to pull up to the window. When I got to the window, I was pulled into the parking lot. I waited 22 min as car after car after car went through. The employee who brought the order out was rude. I was patient regardless. Please remember that DoorDash customers are STILL Wendy’s customers even though your employees don’t have to face the. It cuts into my time and wages as well as decreases customer satisfaction from Wendy’s. The bags were not sealed. They looked honestly like trash someone was throwing away. I’m sure the employee who brought the food out wouldn’t like it if their wages were affected by the poor service. Will avoid delivering from this restaurant going further. Customer ended up complaining about the food being not only cold but wrong. This was at approx 8am. I know the order had an orange juice and a tangerine lemonade…and the customer complained of missing French toast. Very frustrating all around.
… moreNathan Richardson
Just went here with a friend for lunch and the food was warm and tasted fine, the restaurant was fine looking and overall not a bad experience. However, I bought the pretzel bun baconator, which is supposed to come with a good amount of bacon and is advertised as 2 Patty’s and is not cheap at all. When I received my burger, it had very little bacon and only one patty. I asked for ranch and was given some, the drink was good, and the fries were fresh. If the burger wasn’t the wrong size, it would have been a 5 star experience.
… moreSteven Watkins
We had a HUGE order during a snow and these guys pulled through for us flawlessly! 10/10 would definitely recommend for service. The manager in duty was absolutely heroic, thank you!
… moreHolakase 😀
I give 1 star because I can’t give 0. First of all the guy from the drive thru was rude from second 1 asking me: what you want? I expect a little bit more manners when I’m buying from a restaurant. Then the girl from the window was rude as well and literally had her tabaco pack on her apron, that looks so bad and unprofessional. Then the food was horrible. The bread was hard and dry, like it was super old, and after a few bites I realized that there was a freaking insect inside of my bread (picture below). Horrible, will never come back.
… moreAllen Davis
I asked the manager to make sure the fry cartons are full. Y’all can see the photo of a “full carton” of large fries from this location… I asked for sauce for the nuggets, the manager then said no… If I were y’all, I’d look for another Wendy’s, as my family and I won’t come back to this one…
… moreAngela Wood
We came at 5:30 and it wasn’t a long wait in dive through but the food and service were horrible. My husband specifically asked for a large size meal and it was never upgraded even though the girl asked him several times during ordering. The burgers were extremely overcooked. My pretzel bacon pub burger was dripping with cheese sauce to the point it was disgusting and the kids cheeseburger had pickles and a bunch of onion and mustard on it… Never has a kids burger had that stuff on it. The coke was flat and overall this was the worst experience I’ve ever had with a wendy’s location. Never again.
… moreDon B.
Definitely an above average Wendy’s. Very nice inside. Chili was ‘right’.
… moreTiara W
I only ordered a chocolate frosty. It was still as good as I remembered. The service was very very slow. The drive thru was busy but the lobby had no one waiting to order. I ordered in the lobby because I thought it wohod be faster. I still waited 15 minutes before anyone appeared at the counter to ask for my order. The two employees I interacted with were nice, though never smiled. Maybe this is a sign that they are all overworked and don’t have the proper help or management needed for support them properly.
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