Jeffrey Ellis
Ah Wendy’s, you are nothing like you used to be. Ordered at a kiosk. My chicken sandwich was ok at best. The chicken was nowhere near as good as they used to make it long ago. The tomato was overripe and mushy, and I had to scrape it off. Back in my days working at Wendy’s in the 80s, we would never have served this. The best part of this visit was the photo on the wall of the old newspaper style tables that Wendy’s had back in the 80s and 90s. *Sigh*
… moreChris Gillott
Food was decent and came out fine, no major issues there. The only problem was communication at the counter — it was hard to understand the staff and that made ordering a little frustrating. The lobby also felt somewhat unclean and could definitely use more attention. With clearer communication and better upkeep of the dining area, this location would be a lot better.
… moreStan Smith
Oh boy was I excited to go to Wendy’s during my lunch break today. After inflation has hit the country and the Wendy’s 4-for-4 got increased to the 5 dollar biggie bag, I have never been the same. However, today I decided to bite the bullet and pay the extra dollar. In fact, I really treated myself and got the BACON double stack for an extra two dollars. I was so excited. I get back to work and unwrap my burger to see NO BACON. The bacon double stack had no bacon. (See figure 1 below). You can see I clearly got it on my receipt (see figure 2 below). This is blasphemy and heresy. This is not what Trump promised in his new America. I distinctly remember him saying at his recent state of the union that “Uhhhh, Wendy’s is so great. But these damn high prices caused by the liberals are ridiculous. I hereby ensure that you will always receive what you pay for, nothing more, nothing less.”
I expect my money back.
… moreNicholas
Just drove 20 minutes to get Wendy’s, on arrival there was no way to pay with cash as the system “was not working” yet you could pay via card, please explain to me how the system allows paying with card but not with cash, absolutely dead in side as well and hours before close. Didn’t have a card with me – only cash. I’ve also been here multiple times and the food ALWAYS sucks, won’t be returning! Will gladly take my money elsewhere for the rest of my life! Thanks to this singular location I will never spend money at Wendy’s again and just deactivated my rewards account, Corporate look into how bad this store is if you care at all, but I’ve had bad experience after bad experience here in my 4 years of living here and it’s only gotten worse.
… moreMatt geoffries
went at 12:40 when they were still open and told us they were closed. keyword for lazy as hell and didnt want to work while they were on the clock. If the manager sees this know your losing out on sales in the last hour of the shift because your employees are lazy
… moreDanielle W
Ya’ll should be thanking the university for carrying your business. Students will buy anything from anyone without complaint.
The reality is this place is horrific. Between the trashy looking people who work there and the abhorrent sanitation issues, this location should be condemned.
You’re lucky if the staff even looks at you when you get there. One person will be on their phone and the other will be pretending to bag something. They don’t help delivery drivers (and worse – their system abbreviates customer names) and even have the drivers make the fountain drinks. What delivery driver has clean hands? Especially if they work for DDash? I will supply photo evidence of the constant state of their soda fountain and the surrounding counters.
I witnessed one order go out with a driver that said, “out of fries” on the receipt. What?? How?? There’s another Wendy’s in town that you can borrow from! I’m a restaurant manager – this is completely unacceptable! Why didn’t they at least contact this person to give them something else?
This town needs to stop settling for the worst.
… moreGerald Barton
The food here is not on par with other Wendy’s locations. Sandwich was missing ingredients and lettuce was shredded as opposed to whole leaf.
… moreEric Woods II
Food is served cold. I ordered inside at 12:15 normal lunch rush and they are serving pre-cooked cold patties. The burger was cold. The griddle in the back wasn’t even on. You could see them pulling patties from a little tray. This place has gotten absolutely worst since the new management. During the winter they won’t even turn on the heat for the customers inside. I thought maybe it was bad heating the first couple times, but it has happened way too many times for it not to be their idea of saving money. If I wanted a cold burger, I would of just packed one from home.
… moreRyan Busch
This location is TRAGIC. The “Manager” doesn’t know how to work the register, doesn’t speak but maybe three words of English, inside is a horrible mess, one of their entry doors is locked, they still have the lunch menu up at 7:00 am, It took me pulling up a menu online to show them what I wanted to order which was a simple sausage biscuit, then they made the food wrong.. Google has their opening time at 10:00 am, The faucet in the men’s room doesn’t work and is very loose, overall it looks like this location was hit by a tornado. Not having a drive-thru is pretty inconvenient but it is a college location so it’s not the end of the world. I really think upper management needs to take a trip to this location unannounced and have a serious discussion with their staff members about at least keeping their hair neatly contained.
… moreKennedy the KKITTIY
This Wendy’s is by far one of the worst managed Wendy’s I have ever been to. I dined in they don’t take cash will not check you out you must use the kiosk. They took almost 20 minutes to get me my food when I got there I was second in the queue. I had to remind them about my order which was 5 things because I almost left without stuff. They also have no drive through so beware! Go to the Wendy’s on atherton this was so bizarre!!
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