Marquise Bailey-Dillard
Date of Visit: Saturday, October 11th around 12:30 p.m.
I ordered a Ranch Chicken Wrap from Wendy’s today and was really disappointed when I got home and opened it. The wrap wasn’t even wrapped properly — it looked like someone just folded it over like a sandwich. Everything was falling apart, and it was honestly frustrating to see such poor presentation!!
This kind of quality and care shouldn’t be acceptable. The staff and manager should be disappointed that customers are being served food like this. When you pay for a meal, you expect at least a basic level of effort and consistency
… moreHoward Whitaker
I don’t generally bother with leaving reviews! However, this place was run so poorly. I was compelled to leave a poor review. The drive through workers were exceptionally rude to me on the drive through speaker. Almost seemingly agitated that I was placing an order. The food I then received was a flat soda, a cold burger, and very soggy fries. I’d expect more from a meal I paid almost $20 for. I would NOT recommend stopping here for any meal.
… moreDarwin Noel
I came to this locations , excepting exceptional Wendy’s service as usual. I went through the drive-through and our order taker Maya was rude and deliberate when placing our order. After our order was taken, we were met with cold food. And on top of that, we went back to tell the workers this complaint and they told us to park in the front for over 5 min to reclaim our order. Not only that she stated that we placed the wrong order and would be charged extra given, we paid for our specific order ahead of time. this experience was one of the worst Wendy’s experience I’ve ever had. I advised this location to take the proper steps to ensure better customer service moving forward.
… moreJason Robbins
Always mess up your order and now charge .55 cents for an extra sauce. I guess me having to pull over, come inside and wait for them to correct the order isn’t worth .55 cents. What a joke
… moreGotFloss10
I hate to review a fast food joint because they are never good and never healthy…..Anyway this will be the last fast food stop I make. So I stopped here around 545pm tonight it was a long day at work and I wasn’t going home for supper as I had things to do. This Wendys didn’t have any long lines considering it was 545pm. I typically don’t like to write negative reviews but this Wendys always seem to be awful and I won’t be going there again. I ordered a biggie meal the burger was cold, no extra pickle or onion was given the bacon was cold and like rubber the tomato was very pale pink yellow. The fries were hot which was a shocker and the nuggets were hot. The guy gives me a large soda which I say I wanted a medium and this has no ice. I want ice it’s a fountain soda so naturally I want ice or it’s going to go stale quick. So instead of making a new one he is dumping some soda out and shaking a few pieces of ice cubes in it. Immediately I’m like noooooo that’s definitely going to flatten the soda. I didn’t want to say anything because I’ve been told to never complain or people who work at the reaturants do gross things to the food. Yep sure enough it was flat as can be. Point kf the story I don’t understand what’s so difficult these days to provide good service no matter where and things are expensive even crazy unhealthy fast food which I do avoid but I was so hungry and grabbed something and it was just awful experience all around. I would not recommend this wendys in taunton on bay st nothing has changed. The wendys that’s always hot and fresh and kind staff and efficient is the one in Mansfield when I’ve gone if I’m in a pinch and need something fast and not crazy pricey.
Anyway also what happened to the thick chili????? The wendys chili is so watery now. Huge disappointment.
… moreVan Dyke
Worst Wendy’s ever. Workers are rude – specifically the night staff. They will get your order wrong (even with the AI assistant) and give you the dirtiest looks for correcting them. If I’m paying for the food, you would expect to get the correct items/all of your food.
… moreHey There
What a joke this place is!! I spend 15$ plus for one person and when I ask for sweet and sour sauce I’m told it’s an extra charge why because I didn’t get nuggets? How money hungry can a business be to charge extra for 1 dipping sauce! I was not asking for extra simply a sauce to go with my fries. I’ll stick to McDonalds or BK where a girl can get 1 sauce
… moreTerri Berube
This has got to be the worst Wendy’s around . The guys at night are so lazy twice I ordered hot coffee first time I tell the kid it’s not hot oh that’s cuz u asked for cream. Try it again go thru drive thru order hot coffee not hot I tell the kid he takes it and makes another from the same pot he just made the 1st one from I go inside tells me I only have the coffee that’s in the pot I said well make another one it’s 830 ur open till one . There lazy and have no personality
… moremeagan pezzelli
I have literally never left a negative review but this was worth it unfortunately. First I ordered and paid for a 10 piece nugget and they only gave me 8, I would have turned around and said something but the girls at the window were both SO rude it wasn’t even worth it. They gave me dirty looks and didn’t say a word to me, just shoved the food at me and snatched my phone out of my hand (for Apple Pay). I get its fast food but come on, just rude and unnecessary and it made me pretty uncomfortable.
… moreJake Burgess
Better off raising a calf to full age, slaughtering it, and cooking it. It will be faster than this drive through could ever dream of. I bought my kids a kids meal. Should’ve got them a regular meal by the time I get my food they’ll be in college.
… more