Japanese eatery featuring tableside hibachi grills & a sushi lounge in sophisticated, modern digs.
Address and Contact Information
Address: 3725 Orange Pl, Beachwood, OH 44122
Phone: (216) 292-8866
Website: http://restaurantwasabi.com/
Menu Photos
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Reviews
The staff here all went above and beyond. Our waiter, the receptionists and our hibachi chef were all so accommodating, kind, funny, and entertaining! They really completed the experience. The restaurant decor was nice, with bamboo, water tanks in the walls and a large pond with koi as soon as you walk in.
I ordered the Scallop and Fried Rice dinner. The portions were as generous as you’d expect! I had a whole second meal to bring home with me. I got a whole wallop of scallops with this dinner which were fresh and tender. The veggies were fresh, the rice flavourful and fragrant, and everything was cooked perfectly.
I can definitely recommend this hibachi restaurant whenever you’re visiting Cleveland. The people here are all fantastic!
The steak was cooked medium instead of the medium rare I requested. Both yum yum and ginger soy sauces were served in to-go containers during dine-in, which made the presentation feel like a takeout order being pushed to the table.
If there was a kitchen mistake or an over-prepared dish, it shouldn’t be handled this way for a dine-in guest.
The good:
1.) The chefs are all very entertaining and do a great job interacting with patrons! The server who assisted was pleasant and helpful and even interacted with our youngest child a bit.
2.) The food was well prepared and very generous portions were provided.
The bad:
1.) The restaurant had opened, but there was trash laying everywhere in the parking lot, including several matted down pieces of trash right at the front door. The trash can at the front entrance had no garbage bag and was to the top. Not a great first impression.
2.) The front entrance was interesting and was inside with a fish display, but felt dirty and immediately once inside, the floors felt greasy (degreaser cleaner anyone?).
3.) The restrooms were as expected – not well maintained, smelly, and just generally unkept.
All of this made me wonder what the back kitchen looked like and what their health department reports look like.
4.) The food though plentiful, was overly salted and nearly unpalatable – and since we were sat with others outside of our party, it wasn’t possible to ask for this to be adjusted.
Our bill was $250 for a family, which you’d think would have meant we had a lavish day out, but unfortunately our experience fell short.
We sat at the bar where everything had a feeling of not being clean. The entire restaurant could use a refresh, it is looking very tired at this point. There was also a place at the bar where it appeared that someone had kicked in the wood paneling. The workers were clearly stressed as we could overhear their conversations about being understaffed. Two of the 4 sauce bowls that were out on the bar were dirty as were one of the napkins.
The drinks were very good as was the Angry Dragon roll. The Snow roll was not, it was very fishy, too fishy. The hibachi was tasty, although the chicken and the steak was overcooked. We asked for medium temp and it was definitely well done. When we left, no one said goodnight, but that wasn’t really a surprise.
At this point, we are unlikely to return. But I hope they make one changes.
I havent been here in about 4 years from having a bad experience and was in the area. Likely wont be back.