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Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.
Simple chain spot offering American diner fare & all-day breakfast, including signature waffles.
Address and Contact Information
Address: 1001 Clemson Frontage Rd, Columbia, SC 29229
Phone: (803) 736-6788
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Waffle House #1427 – Order Online
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Waffle House – Good Food Fast
Waffle House – Serving Good Food Fast since 1955.
Reviews
Brian Keller
Unbelievable. This was by far the BEST waffle house we have ever been to. Wish I could remember the waitresses name. But here’s the thing. They were generously staffed. Most employees I’ve ever seen. Thought it was a shift change. The greeter said no. He said they are a high volume waffle house and staff accordingly.
… moreRealWomen AreRare
20% Tip for To-Go Orders?! A waffle cracker and three pieces of partially cooked bacon cost me $9.60. Time to grab the box of Hungry Jack!
… moreHannah Davis
Dear Waffle House Management,
I am writing to file a formal complaint regarding the extremely poor service and unprofessional conduct I experienced at Waffle House Store #847, located at Clemson Road and I-20, on October 26,2025 around 2:00 PM.
When my family and I arrived, there were only about three customers in the restaurant and two employees working behind the counter. Despite the small crowd, it took an unusually long time for our waitress to come to the table. When she did, she appeared irritated and displayed an attitude toward me and my daughter while taking our order.
Afterward, she began slamming dishes loudly into the sink, creating a tense and uncomfortable atmosphere. Several other customers also noticed and left the restaurant during this time.
When our food was served, my order was incomplete and incorrect. I ordered a steak with hash browns, onions, and well-scrambled eggs. The steak came first, but I did not receive my hash browns or eggs until I had already finished the steak. When they finally arrived, the eggs were soft-scrambled instead of well-scrambled, and the hash browns were not prepared as ordered.
My daughter’s order (a hamburger with bacon, hash browns, scrambled hard eggs, and a waffle) was also incomplete—she never received her waffle. My son’s order of hash browns and ham was never served at all.
Throughout our visit, the waitress avoided our table, continuing to slam dishes and act frustrated. I eventually stood up and politely said, “I know you have an attitude today, but we need some items at our table.” She brought over tomatoes and mayonnaise but ignored the rest of our missing items.
When we got ready to leave, I told her that due to her attitude and the incomplete service, my meal needed to be removed from the bill. She ignored me and walked off. At the register, I told her that this was the worst service I had ever received, especially since I am a regular customer at that location. She then replied loudly, “Don’t you see I’m the only one working in here?” I responded that I understood she was short-staffed, but there was no reason to be rude. She then shouted, “I can have that attitude up here if I want to!”
At that point, I began recording the incident for my protection. I asked another employee for the waitress’s name, but she stated she didn’t know who the waitress was because she had been sent from another store. I then asked her to go back and find out the waitress’s name. She initially said she didn’t have to, so I rephrased and politely said, “Can you please go back and find out her name?” She later told me the waitress had already left for the day.
Additionally, no employees were wearing name tags, and no manager was present on site at any point during this incident. A man named Jose, who said he was a manager at the Camden, SC location, arrived later but stated that he was not the manager of this store. Even he was unable to obtain the waitress’s name because she refused to give it.
In total, I paid $52 and some change for a meal that was incomplete, served incorrectly, and handled with extreme disrespect. Given the unprofessional behavior, lack of proper supervision, and poor food service, I believe a full refund is warranted. I also request that appropriate action be taken regarding the staff’s conduct and the lack of management oversight at this location.
I have video evidence of the incident and am willing to provide it upon request.
Thank you for your time and attention to this matter. I look forward to your prompt response and resolution.
Time: Approximately 2:00 PM
Location: Waffle House #847 – Clemson Rd & I-20, South Carolina
… moreI am writing to file a formal complaint regarding the extremely poor service and unprofessional conduct I experienced at Waffle House Store #847, located at Clemson Road and I-20, on October 26,2025 around 2:00 PM.
When my family and I arrived, there were only about three customers in the restaurant and two employees working behind the counter. Despite the small crowd, it took an unusually long time for our waitress to come to the table. When she did, she appeared irritated and displayed an attitude toward me and my daughter while taking our order.
Afterward, she began slamming dishes loudly into the sink, creating a tense and uncomfortable atmosphere. Several other customers also noticed and left the restaurant during this time.
When our food was served, my order was incomplete and incorrect. I ordered a steak with hash browns, onions, and well-scrambled eggs. The steak came first, but I did not receive my hash browns or eggs until I had already finished the steak. When they finally arrived, the eggs were soft-scrambled instead of well-scrambled, and the hash browns were not prepared as ordered.
My daughter’s order (a hamburger with bacon, hash browns, scrambled hard eggs, and a waffle) was also incomplete—she never received her waffle. My son’s order of hash browns and ham was never served at all.
Throughout our visit, the waitress avoided our table, continuing to slam dishes and act frustrated. I eventually stood up and politely said, “I know you have an attitude today, but we need some items at our table.” She brought over tomatoes and mayonnaise but ignored the rest of our missing items.
When we got ready to leave, I told her that due to her attitude and the incomplete service, my meal needed to be removed from the bill. She ignored me and walked off. At the register, I told her that this was the worst service I had ever received, especially since I am a regular customer at that location. She then replied loudly, “Don’t you see I’m the only one working in here?” I responded that I understood she was short-staffed, but there was no reason to be rude. She then shouted, “I can have that attitude up here if I want to!”
At that point, I began recording the incident for my protection. I asked another employee for the waitress’s name, but she stated she didn’t know who the waitress was because she had been sent from another store. I then asked her to go back and find out the waitress’s name. She initially said she didn’t have to, so I rephrased and politely said, “Can you please go back and find out her name?” She later told me the waitress had already left for the day.
Additionally, no employees were wearing name tags, and no manager was present on site at any point during this incident. A man named Jose, who said he was a manager at the Camden, SC location, arrived later but stated that he was not the manager of this store. Even he was unable to obtain the waitress’s name because she refused to give it.
In total, I paid $52 and some change for a meal that was incomplete, served incorrectly, and handled with extreme disrespect. Given the unprofessional behavior, lack of proper supervision, and poor food service, I believe a full refund is warranted. I also request that appropriate action be taken regarding the staff’s conduct and the lack of management oversight at this location.
I have video evidence of the incident and am willing to provide it upon request.
Thank you for your time and attention to this matter. I look forward to your prompt response and resolution.
Time: Approximately 2:00 PM
Location: Waffle House #847 – Clemson Rd & I-20, South Carolina
Pat B
Stopped in for a quick bite before driving up to Greenville. My server Lindsay was awesome, food was surprisingly good. Much better than the WH by me. She made sure I had refills and was patient about me being a picky eater. Cooks did great, will definitely be back.
… moreJodi Ketchem
Our waitress was great. Haley had another table giving her gruff and she smiled through it … Fixed the problem…. A glass of water that couldn’t be carried to the table on the first trip… Then continued to be full service to them and us.
… moreAvi NasH
Waffle House is my favorite chain double worth for the price and delicious food.
Linda was our server for tonight. Such a sweet and humble old (young lady) , and hardworking lady . Great and quick service. Yummy food! Waffle and hash browns was spot on .
Waffle House must open in Washington state and west coast . Love it .
… moreLinda was our server for tonight. Such a sweet and humble old (young lady) , and hardworking lady . Great and quick service. Yummy food! Waffle and hash browns was spot on .
Waffle House must open in Washington state and west coast . Love it .
Mister J
Great service. Clean restaurant. Fresh food. Everything you want and expect when you go to one. Was very pleased with how nice and clean the staff and the restaurant was.
… moreLloyd Lewis
Corporate policy to only offer take-out late night lost me as a customer. WH is a late night go to because they are the only restaurant open, I do not want take-out when I go there.
… moreJo Darrow
Well there was a dirty table and one worker told the other to clean the table and she respond with ugly words to her and had a very bad attitude while cleaning.
Then someone turned on the music so loud you can not even talk to the people sitting with you.
Our waitress is good however.
… moreThen someone turned on the music so loud you can not even talk to the people sitting with you.
Our waitress is good however.
A J
My tbone steak was not a tbone, overcooked, underseasoned. My hash browns were missing a topping. All I wanted was a decent breakfast for my birthday.
… more