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Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.
Simple chain spot offering American diner fare & all-day breakfast, including signature waffles.
Address and Contact Information
Address: 3909 Hillsborough St, Raleigh, NC 27607
Phone: (919) 833-1247
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Reviews
Erin Jackson
Few things are as American as Waffle House—and up until this past Sunday, I could honestly say I’d never had a bad experience at one. Unfortunately, this visit changed that.
When we arrived, there were four empty tables waiting to be bussed, yet we still had to wait about ten minutes despite being first in line. Once seated, there was no sense of urgency from the staff to clean or serve. Our waitress came by several minutes later, silently dropped off a single menu, and walked away. When she finally returned to take our order, she still hadn’t said a word—I wasn’t even sure she had a pulse.
The lack of energy and customer service extended across the entire team. After waiting easily 15 minutes, only half of our order arrived, and drinks were finally served. We had to ask for utensils, which should’ve been provided without prompting. Several minutes after finishing the first half of our meal, the waffles finally arrived. This was the oddest experience.
With three cooks working the line, I can’t imagine why the food took so long. A table seated 15 minutes after us was served before we were. Clearly, there’s a breakdown in management or communication at this location. Only one waitress seemed to have any personality and she was brand new.
Based on this experience—and seeing similar complaints in recent reviews—I won’t be returning to this Waffle House. Ever. Sad excuse for a Waffle House.
… moreWhen we arrived, there were four empty tables waiting to be bussed, yet we still had to wait about ten minutes despite being first in line. Once seated, there was no sense of urgency from the staff to clean or serve. Our waitress came by several minutes later, silently dropped off a single menu, and walked away. When she finally returned to take our order, she still hadn’t said a word—I wasn’t even sure she had a pulse.
The lack of energy and customer service extended across the entire team. After waiting easily 15 minutes, only half of our order arrived, and drinks were finally served. We had to ask for utensils, which should’ve been provided without prompting. Several minutes after finishing the first half of our meal, the waffles finally arrived. This was the oddest experience.
With three cooks working the line, I can’t imagine why the food took so long. A table seated 15 minutes after us was served before we were. Clearly, there’s a breakdown in management or communication at this location. Only one waitress seemed to have any personality and she was brand new.
Based on this experience—and seeing similar complaints in recent reviews—I won’t be returning to this Waffle House. Ever. Sad excuse for a Waffle House.
Elisabeth Wells
You really can’t go wrong with the All Star special. $13 for tons of food! Unfortunately they left out my chocolate chips and cheese but I can’t complain still, it’s part of the authentic Waffle House experience if something goes wrong. Traveled all the way from Utah for this
… moreCeCe Blue
I added the pepper myself because my eggs didn’t have the cheese that I ordered , not did my meal have raisin toast like I ordered. I even left a nice tip over 15% gratuity, and tried to call so that they could get it changed before I started eating. But couldn’t reach an actual person to speak with so I just chucked it up, & ate my lil meal cause o have to get up in 4 hours for work & its almost 12:30am now. I’m truly disappointed & should at least be accommodated my $5 tip for the inconvenience! At least the staff was nice ♀️
… morePiper Pittman
Lacked the basics. Waitress took our drink order and then a few minutes later our food order. The food came out first but couldn’t eat it right away as there was no silverware. The food itself was mediocre except the grilled cheese. The grilled cheese wasn’t even melted (photo). Overall, worst Waffle House I’ve ever been to for having to ask for silverware, syrup, and our drinks. The drinks literally were the last things to come out to our table. Not to mention that is was practically empty
… morebrian mason
Food was *exactly* as expected. Our group was larger (7) than they are built to handle. They made it work.
… moreDeo
I’ve been to several Waffle Houses, the food here was fine, morning rush. However, I’ve never had a more uncomfortable experience here than I did with a server named Jessica. My boyfriend orders for me because I have severe social anxiety, but upon him ordering, she cuts him off and I feel incredibly pressured to order. She comes back with our drinks and “jokes” saying to wear pink if I’m in trouble. Blantly and it was incredibly disgusting hearing that and made me feel so uncomfortable. For the rest of the time, she continues to focus on me and give me decent service while being rude, cutting off, and ignoring my boyfriend after he tried to order. When he went up to pay, she asks him at the register if he’s “holding me hostage.” Joking or not, it completely ruined the entire experience and I wouldn’t dine in this WH again.
… moreLama wafa
Tried a fancy brunch place today, dropped almost $60 and left hungry. Ten minutes later I pulled into this Waffle House, and thank goodness I did.
Got a warm welcome, quick service, good food, and even leftovers, all for $20.
My waitress was the sweetest and this review is for her, she really took care of me. Wish I remembered her name because she deserves a raise!
… moreGot a warm welcome, quick service, good food, and even leftovers, all for $20.
My waitress was the sweetest and this review is for her, she really took care of me. Wish I remembered her name because she deserves a raise!
kayla whitney
Our server Nevin was great and kept our drinks filled and food was out super quick. We enjoyed our meal here!
… moreJoshua C
Ordered the Sausage Egg and Cheese Hashbrown bowl chunked with country ham…They didn’t even put egg in it! No egg in the Sausage EGG and Cheese Hashbrown Bowl is crazy work.
… moreJessie Irwin
It’s a Waffle House. You know what you’re getting when you go there. That said, this is one of the nicer ones I have been to. It’s been a long time since I have been to one. The food tastes exactly the same, the prices are still reasonable, and they still make their cherry coke in house. YUM.
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