

Volcano Steak & Sushi is a Japanese steakhouse in West Berlin, NJ featuring exciting hibachi grill dining and live hibachi chef shows. Guests can enjoy fresh sushi, sashimi, premium steaks, and delicious hibachi dishes prepared right at the table. Located on Route 73, Volcano Steak & Sushi offers a fun and memorable dining experience perfect for birthdays, celebrations, family dinners, and special occasions. We welcome both reservations and walk-ins.
Address and Contact Information
Address: 461 NJ-73, West Berlin, NJ 08091
Phone: (856) 768-6888
Website: https://www.volcanonj.com/
Menu Photos
volcanowestberlin.kwickmenu.com
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Reviews
Also, my picture of my food, the rice looks like that because I had already started eating before I took a picture
This is just minutes from me and has been for years, but i always passed by, never went in. Until this week.
Upon being seated at the Hibachi table, I was concerned that there were a lot of children there, I wasn’t sure what to expect.
Our orders were taken, the chef came out, started cooking and putting on a fantastic show! Made kids laugh, made parents enjoy, and everyone had a great time.
Someone was celebrating a birthday. The staff sang and ensured the birthday boy really had all the attention.
The food was phenomenal. I had the filet and scallops.
Absolutely loved it! I will be back every chance I get.
Steak 3/10
Salmon 7.5/10
Spider roll 9/10
I asked politely if I could use the bathroom. I’m pregnant and really needed it. The lady at the front desk rudely told me no — she said it was only for customers and said it in a disrespectful tone. I explained I was genuinely uncomfortable in that moment, but she did not care and didn’t offer any understanding or compassion.
To me, that was deeply disappointing. As someone working, trying to earn my income, and also as a pregnant woman in need, I felt dismissed and disrespected. I cared enough to look at the menu, but I put it back and left. You lost a potential customer right then because of that interaction.
Restaurants are supposed to be a place of hospitality. This experience made me feel unwelcome. I want my thoughts to be heard, especially about how uncaring customer service can affect people — pregnant or not — and especially those who are delivering for your business.
I hope you take this to heart and treat all people with dignity and respect. That’s the least anyone should expect.