
East Coast-based chain serving artisanal pizzas & other Italian sandwiches & salads.
Address and Contact Information
Address: 6973 Hechinger Dr, Springfield, VA 22151
Phone: (703) 642-0500
Order and Reservations
Order: Order online
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Springfield, VA – Vocelli Pizza
Vocelli Pizza – Springfield, VA – 6973 Hechinger Dr – Hours, Menu …
Vocelli Pizza :: Best American in Springfield
Product
Reviews
Make sure to be on the look out for codes and deals when ordering online. The website was easy to use and made the ordering process easy.
The main guy who has been there twice was very helpful and quick. I would come back here for a well priced quick dinner. Give it a try! Just a heads up there isn’t any room to eat in so make sure to pick up or deliver.
I ordered a large meat magnifico w traditional crust and a Mediterranean salad with extra (paid for double) feta.
I received a thin crust with barely any toppings. It was like cardboard and nothing magnifico about the sparse sauce, cheese, and toppings not to mention wrong crust.
I paid for extra feta on the salad and barely got any feta at all.
I called into the store to be offered a replacement delivery i’d have to wait for or 30% off my next order? My husband was starving and already started eating the pizza nor did we want to risk getting a pizza that had been “doctored” for spite. So, in order to get any compensation I’d have to call and order ANOTHER order to receive 30% off.
How does that fix the issue? I’d have to call and order even more to get compensation for the completely lacking and incorrect order. How about a partial refund? No. I was told I could only get a discount on my NEXT order. No thanks. This isn’t the first time we got pizza with barely any toppings or a salad just thrown together. They’ve lost my business for good. There’s better pizza and certainly better customer service around.
Sometimes Dominoes pizza will be the pizza for the day since they have specials all the time that we can use. I would suggest that Vocelli looks into more specials because they have good pizza and sides.
Was told my food my order was placed under “pickup”.
Me: No problem, that happens. Good thing I called 40 minutes later wondering where it is.
Manager says “I’ll get it out to you right now!”
Me: “ok! Great! I hope it’s still hot and not soggy.
•another 40 min later •
Food still not here.
I have to call the manager again and tells me it will be there soon.
Now I’m wondering how food is gonna taste an hour and 30ish min later. Manager doesn’t even offer any options or discounts or anything! Being in the hospitality industry I am very patient but also expect quality service. Extremely disappointed and dissatisfied by Vocellis tonight!