Mellow Italian eatery featuring a wide range of classic red-sauce fare, plus gourmet pies & subs.
Address and Contact Information
Address: 4207 Oregon Pike, Ephrata, PA 17522
Phone: (717) 859-5444
Website: http://ordertwocousinspizzamenu.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Two Cousins Pizza Ephrata
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Reviews
Edit to the owners reply: then your staff shouldn’t have offered white pizza slices. And your food does taste frozen but if it’s not then I guess that’s even worse considering….
Customer service is also good from my experiences. My most recent visit, I ordered two different pizzas and was given two pizzas with the same toppings.. so that was a bit annoying. With it being holiday season, i didn’t have time or the energy to go back and see if they could or would help me but things happen.
Edit: (after they responded to me)
I did originally give this a 3 out of 5 stars which isn’t awful by any means though I do understand every business wants a 5 star rating.
I didn’t complain about the customer service or the food in my original review as you can see ^^^
… but since it feels like your response was an attack to me… here goes…
Yes I did have the 20-30 seconds as I left to take pictures of your establishment. If you or anyone cares to look, you would see that I have reviewed hundreds of places and have millions of views (yes, plural) Which means my reviews seem to stand out and make a difference.
I was taking pictures to help give anybody my insight and hopefully help them make a decision on if they would like to eat at this establishment… which is why this feature was created.
Looking through some of your reviews within the last year, I see whom ever this is (I assume Gio the owner) seems to lash back at anyone who doesn’t praise him or this place.. sir… I gave a three star review and stated that I didn’t have a problem with service or food.. but since we’re here.. as you can see in my pictures.. both pizzas look very similar.. I did end up trying a slice of each and one tasted like sausage. The other (meatball) didn’t really taste like anything. No taste.
To quote you in one of your reviews sir, “how you approach a situation will determine the outcome”
If you simply would have responded with courtesy and respect I would have changed my review and probably raised the stars.
Here’s an idea to avoid any confusion. USE ACTUAL MEATBALLS. Who blames the customer for their distaste.. well Gio from two cousins in Brownstown does. The meatballs were tasteless regardless.
The other Two Cousins in Ephrata on main st is much better anyway. I’ve spoken to the owner and employees and he’s never been insulting or made me feel negative. There is also zero confusion when it comes to toppings and the crust actually has some crisp to it too!
Here’s a business tip: don’t lash out at your customers or ever utter “ppl like you are what is wrong with this world (his response to a different customer” and note that sometimes it’s best to just take it on the chin and keep moving…. ORRRR… as I stated, just respond with courtesy and respect yourself, as you seem to preach and maybe the reviewer will feel happy and upgrade their review instead of downgrading it and letting the millions (AND {MILLIONSSSS} of people know.
In reply to the establishment’s reponse: It wasn’t the sauce that was the problem, it was the breakfast sausage. As for availability(since you mentioned “I can’t even get it myself”), Costco always carries Primo Italian sausage or Dutchway (so close to your restaurant) always has some in their meat case. Maybe not top of the line, like found at Nonna Rosa’s, but a much better choice than breakfast links.