

Tropical Smoothie Cafe® in Southlake makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, ‘dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options, like Tropiboba Bowls with popping boba. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.
Health-conscious cafe chain featuring a menu of custom smoothies, sandwiches & wraps.
Address and Contact Information
Address: 100 W Southlake Blvd Suite 80, Southlake, TX 76092
Phone: (682) 286-6222
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Order and Reservations
Order: Order online
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Sandwiches | Wraps | Smoothies | Delivery | Southlake, TX
Southlake – Order Online – Tropical Smoothie Cafe
Tropical Smoothie Cafe Locations in Southlake
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Reviews
After discovering the issue, I informed an employee named **Bella**. Her response was extremely unprofessional and concerning. She did not offer any apology or show concern for the situation. She simply responded, “okay,” and took no responsibility for serving expired food. This lack of accountability and disregard for customer safety is unacceptable.
I didnt want to take it as a serious action first, but her rude attitude and “0” apologize actionis very concerned and unprofessional.
My experience with the general manager was extremely disappointing and uncomfortable from the moment I walked in. As I attempted to order my meal, I asked a simple question about whether protein smoothies were included in the combo options. Her response was, “Sure, whatever,” delivered with a dismissive tone, no eye contact, and an openly hostile demeanor.
Trying to reset the interaction, I politely asked if she was having a good day. She responded “yes,” but continued to look away, sigh, and behave as if speaking to me was an inconvenience and something she was being forced to endure rather than part of her job.
The disdain in her behavior was unmistakable. Based on the immediate shift in attitude toward me and prior warnings I’ve heard about this location’s history of racially biased treatment, the interaction felt prejudiced and targeted. I did not feel welcomed or respected as a customer.
When I asked to speak to a manager, I was shocked to learn that she was the manager. Instead of addressing the concern, she pointed at her card and walked away to the back, effectively dismissing me entirely.
No customer should be treated with contempt or made to feel unwelcome. This experience was unacceptable, especially from someone in a managerial position.
was very rude. After she made my smoothie she did not call my name. They also are never slammed so that’s not even an excuse. Love the smoothies and food here but I will no longer be coming here due to the bad customer service. You guys should not hire people that lack people skills a simple “hi , how are you” is a very basic manner.
Please remember its the paying customer that is the reason the store is running and if you arent interested in ensuring your customers are getting what they asked for, you have no reason to be in the business.