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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery
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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You’re on Tropic Time Now®. *At participating locations.
Hours
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| Saturday | 8 AM–9 PM |
| Sunday | 8 AM–9 PM |
| Monday | 7 AM–9 PM |
Address and Contact Information
Address: 305 W Cardinal Blvd, Louisville, KY 40208
Phone: (502) 290-0008
Order and Reservations
Order: Order online
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Reviews
Mary Dickinson
My smoothie was good, but the service could have been better. It wasn’t bad service. I was at the counter ready to order and there was a customer sitting complaining that he hadn’t received all of his order. There were 2 people working. I was at the counter prior to his complaint, yet it took her the longest time to acknowledge me. Either of the employees could have said something. A simple, “I’ll be right with you…Or, give me a moment” would have sufficed. That’s it. Just a teachable moment.
… morez
fast service, good food, and nice employees!! i eat here like way too much but for the amount of food and how it’s actually filling it’s not too bad price wise especially if you have the rewards app!
… moreAllannah P
I went for a smoothie after a hot day out hiking and it was perfect. I got the sunrise/sunset which was strawberry, pineapple, mango and Orange juice. Very fresh fruit OJ was cold. Service was fast. And they are pretty large size wise and priced are fair..especially for what you get . Highly recommend. Will be back often. (Have to pay for parking..Plenty around.. I paid 2.45 cents for 1 hour)
… moreShane Murphy
Always a great experience at every location I have been to. This one is at par with the standards you’d expect from the brand.
… moreAmari Wade
I orders my smoothie , I’m vegan and diabetic the man took my order I asked for no turbano sugar in my drink . He makes it and mixes it up I asked did you have no turbo . This man looks me in my face and says I already made it . I asked could he remake it . This man pissed me off why was his words to me was “ One time won’t hurt “ . I just took the smoothie and threw it away in the lobby . Won’t be back to this location I highly recommend veterans pkwy location .
… moreMadeline
Very nice workers and management team here!!! They’re always very fast and I’ve never had to wait when picking up a mobile order, it’s ready as soon as I’m there. I love this place
… moreJnJ Home Services
They’re always nice, food is healthy & delicious & always right. I was confused about an ingredient & the owner actually called me to let me know so I really appreciate that. Our order is usually ready fast. Thank you all, we love it!
… moreMikayla Ford
It’s sad that this location just opened and the customer service sucks. I accidentally ordered to their location unknowingly trying to order from veterans parkway.
The managers here advised me there’s absolutely no way to refund and that it’s my fault for not checking and my only option was to come pick up the order. They were rude & nasty in tone.
After consulting with the manager at the veterans Parkway location, I was told refunds can be processed for mistakes and it took for her to contact the store on cardinal just to get me a refund. They still initially only offered partial refund then eventually processed to entire refund.
I appreciate the other location doing what’s right for a loyal tropical cafe customer regardless of where they order from because mistakes do happen in business.
I hope this location decides to treat customers better or they won’t last long.
… moreThe managers here advised me there’s absolutely no way to refund and that it’s my fault for not checking and my only option was to come pick up the order. They were rude & nasty in tone.
After consulting with the manager at the veterans Parkway location, I was told refunds can be processed for mistakes and it took for her to contact the store on cardinal just to get me a refund. They still initially only offered partial refund then eventually processed to entire refund.
I appreciate the other location doing what’s right for a loyal tropical cafe customer regardless of where they order from because mistakes do happen in business.
I hope this location decides to treat customers better or they won’t last long.
shaquitta Anderson
Been coming here for a min and the vegetables are always a hit or miss as far as freshness. They dont cut the wraps all the way through. Another time I ordered through the app but also wanted pesto on the side which there was no option for so I had mybfiance order it when he got there. They mad me him wait for some funky sauce after giving out three other orders when it was JUST SAUCE that YALL didnt even make easy to order. On top of all of that today my car broke down spontaneously before I could pick uo my order so I called to cancel since the option in the app was no longer available and the jerk that answered the phone directed me back to the app for customer service when the only option isnto submit funky feedback. I called back to speak to the manager and tge SAME JERK answered the phone claiming the manager wasnt there and he was gonna contact customer service to orocess my refund for me which made no sense. Im not about to pkay these games when it comes down to money especially since I do have a BABY so I will be contacting the federal trade commission and they will point me in the right direction if they do not handle it themselves. I will be deleting the app and telling everybody about my experiences. The fact that i am a vegetarian and couldnt even get fresh vegetables is a big problem. I always drive to pickup my own order not just out of personal preference but they do not deliver to my location even though im only 10-15 mins away depending on traffic which leads me to believe it is because of the neighborhood that i live in which is discrimination. I have a coupon for free delivery that i cant even use.
… moreRicPhit
Very very bad service…1 employee is horrible to people and the manager is just as bad!!!
… more