gabriela collado
BROOKLYN has the best customer service ever! 10/10 she’s very attentive, welcoming & great overall. She had the best vibes the minute i walked in. than you Brooklyn for being amazing. the smoothies she made were the best i ever had.
… moreJulie Arrazola
Good service, but this is the 4th time where I ordered a flat bread sandwich I told/asked them please put chicken etc it was empty full of lettuce, I’ve had to return back so they can fix it ! , never again I’m going there
… moreCourtney Washington
I visited this Tropical Smoothie location on 1/11 around 4 PM, and unfortunately the customer service was lacking. The employees working at the time must have missed the customer service training, neither I nor any other customer was greeted or acknowledged. Everyone behind the counter was wearing AirPods, which may explain why no one seemed aware of customers walking in.
To make matters worse, my açaí bowl was frozen rock hard and not enjoyable at all. Overall, it just wasn’t a good experience.
On a positive note, the location itself was very clean, which I did appreciate.
… moreZuri Aponte
I genuinely enjoy their smoothies, but unfortunately the ownership makes it hard to recommend this business. I was supposed to receive a $50 refund for an order that never arrived, and despite multiple attempts to contact the owner—by email, message, and phone—I never received a response.
The lack of communication and accountability is unacceptable. Be cautious, because if something goes wrong, you may lose your money.
… moreCoca Tingz
I had one of the worst experiences of my life at this location. On August 11, 2025, I specifically told the staff that I could not have avocado due to a severe allergy. Despite that, they gave me a wrap with avocado in it.
After eating it, I suffered a serious allergic reaction—violent stomach cramps, vomiting, diarrhea, and weakness so bad I had to stop at multiple stores just to make it home. I had both of my grandmother and newborn with me, who depends on breastfeeding, and I was terrified for my health and their safety. This reaction also caused me to be late picking up my daughter from daycare, which added late fees, and I missed out on working during peak delivery hours, which is how I support my family.
This was not just an “inconvenience”—it was life-threatening negligence. Allergies are not a joke, and customers trust restaurants to listen when they disclose them. I am deeply disappointed in how careless this location was with something so serious.
… moreDani Fletcher
Avocolada free large smoothie for a birthday reward in the app! Thank you Tropical Smoothie Cafe it was wonderful! See yall on flip flop day! Did curbside pick up which was nice too!
… moreDAM
They did not want to accept a $100 bill, no signs or anything. Manager was nice and courteous but didn’t want to take our money, mentioned it’s due to the owner and company. Maybe have a sign or something?
… moreLe Jeune Upholstery
We order smoothies from here at least 2 to 4 times a week. This is the ONLY place where we can say they use natural ingredients in. The Detox smoothie is excellent and the Island Green as well. Hopefully they continue to use natural fresh ingredients as they are now. I only had one let down, and the manager John from the Coral Way branch was excellent. He was nice enough to compliment us by bringing new smoothies, personally.
Thank you, John.
… moreMatt Maziarek
So happy that I have this place pretty close to work! Just moved here from Chicago, and I used to stop every morning and get my protein smoothie. Now living in Miami, I have this place that’s a mile from my new job here. Now I feel complete.
… moreEmily Yang
I love this place so much, every time I come my food is made with lots of LOVE. My chicken pesto is always made so perfectly, makes my toes curl with excitement. Its a far drive but they always make it worth it. Shout out to the employees who are always nice, Ryan is a very nice gentleman I see working a a lot and will make small talk with him. Will highly recommend this place if you are considering it.
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