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Trading Grounds, Marion. 2661 likes · 325 talking about this · 161 were here. Trading Grounds Coffee (TGC) is an independently owned and operated coffee…
Trading Grounds: Your Favorite Coffee Destination in Marion, Iowa
Trading Grounds, located in Marion, IA, is a beloved coffee shop known for its inviting atmosphere and exceptional beverages. Customers rave about the …
Trading Grounds – Marion, IA | joe coffee
Trading Grounds is located at 917 Barrington Pkwy, Marion, IA 52302, United States, Marion, IA. You can get directions using the map above. Trading Grounds.
Reviews
Chandrasekhar Reddy
This coffee shop is a regular stop for my friend. Today, my friend and I visited around 6:51 a.m. to purchase almond croissants and tea lattes. We were not aware of the store’s exact opening time before entering.
When we walked in, the owner (wearing a green hoodie and a hat) told us the shop would open at 7:00 a.m. We said that was fine and were willing to wait. However, he then asked what we wanted, and when we said almond croissants, he responded very rudely and told us to take them.
Shortly after, someone who appeared to be his son or a young employee asked for our order. We repeated the same items and mentioned that we were happy to wait another 10 minutes for the drinks. He said he could prepare the latte immediately, so we placed the order.
That is when the real issue began. The owner came back and started yelling at us in a very rude and disrespectful tone, saying we should not have placed a latte order and that he did not want to do multiple transactions. He used harsh and unnecessary language and questioned our honesty.
We tried calmly explaining that we were willing to wait, but his employee asked us to place the order. Unfortunately, he did not listen and continued to speak rudely.
It was a very unpleasant experience, especially early in the morning, and it negatively affected our entire day. To be honest, the latte itself was also not good—this is separate from the interaction.
We respectfully told him that this is not the right way to treat customers. Good customer service
matters just as much as good coffee, and sadly, this experience lacked both.
Despite the unpleasant experience described above, my friend still left a 15% tip on our order. This was done purely out of courtesy and respect for service staff, even though the interaction and overall experience were very poor.
… moreWhen we walked in, the owner (wearing a green hoodie and a hat) told us the shop would open at 7:00 a.m. We said that was fine and were willing to wait. However, he then asked what we wanted, and when we said almond croissants, he responded very rudely and told us to take them.
Shortly after, someone who appeared to be his son or a young employee asked for our order. We repeated the same items and mentioned that we were happy to wait another 10 minutes for the drinks. He said he could prepare the latte immediately, so we placed the order.
That is when the real issue began. The owner came back and started yelling at us in a very rude and disrespectful tone, saying we should not have placed a latte order and that he did not want to do multiple transactions. He used harsh and unnecessary language and questioned our honesty.
We tried calmly explaining that we were willing to wait, but his employee asked us to place the order. Unfortunately, he did not listen and continued to speak rudely.
It was a very unpleasant experience, especially early in the morning, and it negatively affected our entire day. To be honest, the latte itself was also not good—this is separate from the interaction.
We respectfully told him that this is not the right way to treat customers. Good customer service
matters just as much as good coffee, and sadly, this experience lacked both.
Despite the unpleasant experience described above, my friend still left a 15% tip on our order. This was done purely out of courtesy and respect for service staff, even though the interaction and overall experience were very poor.
Nick Serovy
The wife and I came here to try new places. We were both hungry, and had the morning thirst for something hot and caffinated. A warm welcome as we walked in which was pleasant. There are no food options here beyond pastries, and a few pre packaged bread items ( which for me is a let down ) We ordered the Pleasantville ( iced ) and a spiced Chai ( hot ) The drinks were good and served fresh and timely. There were about 15 people in the establishment at 8am on a Thursday. Welcoming layout for students, business, and people working remotely as well. Overall I give yours place a 4 being there were no meal/food options.
… moreAaron Reinecke
The Trading Grounds Coffee Shop had a clean and comfortable atmosphere. The staff was friendly and patient when I was deciding on an order.
I found the Caramel Apple Cider to be pretty good. Sweet but not overly so. And it was prepared in a decent amount of time.
I’m not sure what their coffee specials are like but I plan to visit again to find out.
… moreI found the Caramel Apple Cider to be pretty good. Sweet but not overly so. And it was prepared in a decent amount of time.
I’m not sure what their coffee specials are like but I plan to visit again to find out.
Grace Pfeifle
This place is amazing!!! And I don’t say that lightly! Highly recommend. The drinks were fantastic and the service was even better. There was an extremely helpful and polite barista taking orders- I wish I knew his name to give him recognition. The shop was clean, had good vibes, and there was even well-priced merch. My daughter accidentally spilled my coffee and the barista was kind enough to make me another one on the house without me asking, which I immensely appreciated. Overall, I thought this place had yummy black coffee, an excellent menu that’s not too overwhelming but offers options for everyone, and has a great dirty chai. Went back twice in one day, we liked it so much. And will be back again- thank you!!
… moreHaley Nuehring
I am from out of town but visit the area relatively frequently so I have been coming to trading grounds for a couple of years now! I have loved coming here as I prefer to support local businesses when traveling versus stereotypical chains that are located everywhere. I’ve always had great drinks, friendly service and I love that they have a a large selection of seasonal beverages as well as a breakfast sandwich that is quite customizable!
I did however have a rather negative experience this past weekend, and while I don’t believe one negative experience discounts the multitude of great ones I’ve had, I do find it worth mentioning briefly in hopes others don’t have similar experiences in the future!
I had gotten a seasonal beverage saturday morning and loved it, so on sunday I ordered the exact same drink but upon returning home both my partner and I had tried it and noticed something was not quite right with it. I won’t get into drink details but I decided on my way out of town I would simply stop back in to see if it could get altered/remade before I hit the road back home. I’m not one to ever ask for something to be remade or altered as I know how inconvenient it can be during busy times, or when there’s other tasks to be done but seeing as it was ~8 dollars or so and the drastic difference in taste from one day to the next I decided it was worth the ask.
Upon returning to the store, I apologized but explained that my drink didn’t taste how it should and was met with instant defensiveness and a tone that I can only describe as combative and humiliating from who I presume is the owner. I tried politely to explain what had tasted wrong with it but continued to be berated and essentially told I was wrong. I have never experienced such immediate cruelty from anyone in my life. He did remake my drink which ended up tasting lovely, and thanked me for bringing it back in but I ultimately left the store in tears, both embarrassed and upset for not being heard. I had no ill intention behind bringing this beverage back in but felt as though I had somehow wronged him.
As i tried to collect myself in my vehicle before leaving town, he came out and presented me with a gift card which was appreciated (and not expected), and apologized for my “bad experience” or something along the lines, quite frankly I was still pretty upset and don’t 100% remember.
The point to this story being, I was unsure about wanting to return after such a disappointing experience but remembered I have had so many more wonderful visits. I still enjoy this coffee shop and supporting a local business and will enjoy returning in the future, I just hope this experience can be learned from.
… moreI did however have a rather negative experience this past weekend, and while I don’t believe one negative experience discounts the multitude of great ones I’ve had, I do find it worth mentioning briefly in hopes others don’t have similar experiences in the future!
I had gotten a seasonal beverage saturday morning and loved it, so on sunday I ordered the exact same drink but upon returning home both my partner and I had tried it and noticed something was not quite right with it. I won’t get into drink details but I decided on my way out of town I would simply stop back in to see if it could get altered/remade before I hit the road back home. I’m not one to ever ask for something to be remade or altered as I know how inconvenient it can be during busy times, or when there’s other tasks to be done but seeing as it was ~8 dollars or so and the drastic difference in taste from one day to the next I decided it was worth the ask.
Upon returning to the store, I apologized but explained that my drink didn’t taste how it should and was met with instant defensiveness and a tone that I can only describe as combative and humiliating from who I presume is the owner. I tried politely to explain what had tasted wrong with it but continued to be berated and essentially told I was wrong. I have never experienced such immediate cruelty from anyone in my life. He did remake my drink which ended up tasting lovely, and thanked me for bringing it back in but I ultimately left the store in tears, both embarrassed and upset for not being heard. I had no ill intention behind bringing this beverage back in but felt as though I had somehow wronged him.
As i tried to collect myself in my vehicle before leaving town, he came out and presented me with a gift card which was appreciated (and not expected), and apologized for my “bad experience” or something along the lines, quite frankly I was still pretty upset and don’t 100% remember.
The point to this story being, I was unsure about wanting to return after such a disappointing experience but remembered I have had so many more wonderful visits. I still enjoy this coffee shop and supporting a local business and will enjoy returning in the future, I just hope this experience can be learned from.
Michelle Jones
Absolutely love this place. I’m not a coffee connoisseur by all means as my kids actually order things for me to try. So when I tell them the flavors that I like they create a drink for me. They have a wide variety of sugar free options as well. Sean and his staff are polite and patient. Beautiful coffee spot to put on your “must try” list.
… moreErin
The selection and atmosphere are great and the staff is always helpful and friendly. Love the seasonal drinks as well as their regular signature drinks. The Pleasantville and Curious Chai are two of my favorites.
… moreT-David Nett
They don’t have much selection for food especially later in the day.. think they could do really well with some simple breakfast sandwich options! That being said.. their coffee is probably the BEST in town. Super bold flavors and STRONG. Fresh. Great spot!
… moreTodd Mitchell
Very good, quick service. The staff was kind a polite. The coffee was stellar. The atmosphere is utilitarian and a little stark. It could really do things with adding some additional cozy corners. But the coffee makes the music completely worthwhile.
We’ll be back.
… moreWe’ll be back.
Jen Schaldecker
Love this little local to Marion coffee shop! The staff is amazing and they will learn your favorite drink if you stop by enough times! Their coffee drinks are second to none and have a smooth taste and the coffee is not bitter. Always fast and efficient and a wonderful experience every time. I love that they do specialty drinks that coincide with the themes of Linn-Mar Fine Arts groups and sports teams! Always fun to stop in on the way to an event at the high school and pick up a drink to go.
… more