Kenneth Scott
The kid who took my order was extremely rude and had an attitude when asked simple questions. Their food is always top notch but customer service sucks…
… moreKimberly White
Maskatory, social distancing, no inside dining at this time, call ahead, pick up at window.
… moreDanielle Gallaspy
Stopped here for a bite while in town for work. It wasn’t bad, by far…but just ok. The customer service was decent. Not rude, but not necessarily friendly either. I opted to eat in. My food was brought out and just sat in front of me without a word. Not with an attitude though, because the person who brought it out did smile. So I was thankful for that. I’m pretty sure that the crab egg roll, though tasty, was made with imitation crab. The vegetables and steak in the hibachi were really flavor and cooked perfectly. The chicken and rice, however, were a bit undercooked for me. And the rice was mediocre compared to others I’ve tried. All in all, the food was edible and I didn’t leave hungry. But it was just ok and I’d likely only return if other local options weren’t available.
… moreRose Phillips
My first time eating from Toyko Express and the food is amazing.. I tried the Chicken and Shrimp Fried Rice with the Yum Yum sauce .. . I also had the fried crab sticks Oh Wow.. It’s a Five Star rating for me.. I will be back real soon..
… moreChastidy Nash
The food was just alright my sushi was like something somebody put together at my HOUSE!! Not good at all,my dumplings were great but that it. Not recommending to any 17$ down the toilet.
… moreDr. Tyes-Williams
I called a few minutes ago to place an order for pick up. The lady taking the order had such a nasty attitude (i,e., sarcastic and rude). She did not want to answer any questions I had. So, I politely stopped her, apologized if my questions inconvenienced her and informed her that I would not be doing business with Tokyo Express because of her NASTY attitude. I WOULD NOT Recommend this restaurant unless or until there are serious improvements in the area of Customer Service.
Note: How we treat each other still matters !
… moreDale Bryan
Everything is fantastic! The chicken and steak hibachi, the fried Gyoza and the fried chicken wings all as good as I’ve ever had
… moreSheena Crosby
Food is always hot and really delicious. I love eating here when I visit. Their crab and cream cheese rolls are the bomb, and they are really nice and helpful. Great Japanese food
… moreRL BoydII
Back of house has grease build up on ceiling all over sprinkler heads, food containers sitting directly on floor, packages of what appeared to be some sort of fish sitting out at room temperature. Staff handled cleaning supplies and various items before handling food with bare hands that was thrown into a wok, without ever washing hands.
… moreFlorina Moreno
I used to live ordering the sushi at Tokyo Express, but after the service I received I will not be going back. I ordered 2 rolls of sushi (the Golden California and the Tornado Roll) among other things. There was something off with the flavor of the Tornado Roll. When I called to inform them, the lady that answered the phone was very rude and condescending, and told me there was nothing she could do. I had never had any problem before, but her rudeness is enough to lead me to stop eating at Tokyo Express.
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