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Located at 51595 Gratiot Ave,Chesterfield,MI,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Hours
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
| Sunday | 6 AM–9 PM |
| Monday | 6 AM–9 PM |
Address and Contact Information
Address: 51595 Gratiot Ave, Chesterfield, MI 48051
Phone: (586) 949-0970
Website: https://locations.timhortons.com/en/mi/chesterfield/51595-gratiot-ave/
Menu Photos
Order and Reservations
Order: Order online
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Last Updates
Reviews
Tje
This is my second time coming here this week. I’m from Richmond so I usually go to that one if I even go. The first time I came till this location I got a hot coffee but received it cold coffee not cold in a clear plastic cup. I’m talking a cold hot coffee and a hot coffee cup. I did call and the girl was a little weird on the phone. I don’t want to say rude but it could have been rude lol. But they gave me a new one but I had to drive back. Then this morning I go in, I did realize it’s more expensive than my Tim Hortons. I made a little chuckle about it. They weren’t impressed. But the coffee I got was absolutely disgusting. I had to pour it out. I don’t know what is going on with this Tim Hortons but two coffees in 1 weeks of time disgusting and made two different ways. Not only are they more expensive, this place has served me disgusting coffee twice so I will not be returning. ♀️
… moreKaycee Miller
DAVONTE IS AMAZING.
He helped me navigate the Tim Hortons app and he was diligent upon doing so!
He provided excellent customer service and has such a great attitude and made the experience so great!
HE IS AWESOME!
Highly recommend this location and the staff!
… moreHe helped me navigate the Tim Hortons app and he was diligent upon doing so!
He provided excellent customer service and has such a great attitude and made the experience so great!
HE IS AWESOME!
Highly recommend this location and the staff!
S M
I’ve gone to this Tim Hortons regularly with different levels of satisfaction. But what I experienced yesterday cemented I will never go back. First of all, one of the male cashiers on the drive thru window (who was incredibly dry and short in his conversation despite me being kind and polite) got my order wrong and added an extra shot of espresso to my coffee which made it taste horrible and overly caffeinated. He also charged me over a $1 extra for his mistake. I had to ask for the receipt to see why my iced coffee was so expensive and discovered that was why.
I was then incredibly inconvenienced because I didn’t have time to wait for a refund. I had to swing back by later that day to return the coffee, and a new crew was on. I explained everything to them, and the woman at the window rudely cut us off and motioned to the manager. The male manager then came over and tried to make things right by refunding us the extra money we were charged by mistake, and by having the drink remade correctly. But after I left and drank a few sips, I looked down into the top of the cup, and floating on top of my ice was some kind of fly or gnat. It was incredibly disgusting and I was so glad I saw it before I drank the whole thing. I would’ve easily consumed this bug, thanks to that Tim Hortons location and that careless crew who made the drink. I was so disgusted and tired of this back and forth I did not return to the store.
It’s sickening to know things are not as clean at this location as they should be, if I’m getting gnats in my drink after all the inconvenience I’d experienced that day. This location needs new management or training to ensure proper and professional customer service at all times; better conflict resolution, communication, and leadership skills; as well as cleanliness!
… moreI was then incredibly inconvenienced because I didn’t have time to wait for a refund. I had to swing back by later that day to return the coffee, and a new crew was on. I explained everything to them, and the woman at the window rudely cut us off and motioned to the manager. The male manager then came over and tried to make things right by refunding us the extra money we were charged by mistake, and by having the drink remade correctly. But after I left and drank a few sips, I looked down into the top of the cup, and floating on top of my ice was some kind of fly or gnat. It was incredibly disgusting and I was so glad I saw it before I drank the whole thing. I would’ve easily consumed this bug, thanks to that Tim Hortons location and that careless crew who made the drink. I was so disgusted and tired of this back and forth I did not return to the store.
It’s sickening to know things are not as clean at this location as they should be, if I’m getting gnats in my drink after all the inconvenience I’d experienced that day. This location needs new management or training to ensure proper and professional customer service at all times; better conflict resolution, communication, and leadership skills; as well as cleanliness!
Kate Lombardo
The guy at the drive thru window is so incredibly rude, if your going to work in customer service then you should probably learn to be polite and friendly and actually respond to people when they talk to you… on top of that my sausage and cheese biscuit was slapped together like a 2 year old made it … and my biscuit was hard, please do better!!!!! After reading several other reviews this Tim Hortons needs some serious help with management or something, just so disappointing.
… moreMalleri fowler
First they gave me the wrong donut. Then the Boston cream I ordered had literally this much filling. I ate 3/4 of it before I even got a bite of custard. My bagel was not cut in half. Coffee was good.
… moreMarie Godo
I took my daughter to get a sandwich and an ice cap and they were about 10 people working behind the counter. The service was so completely slow.
The employees were yelling back-and-forth to each other about their personal problems. One of the employees was standing behind the counter, eating cookies. we got our sandwiches and they were disgusting. It was a sloppy mess.
We have been going to that location for years. I will not go back.
… moreThe employees were yelling back-and-forth to each other about their personal problems. One of the employees was standing behind the counter, eating cookies. we got our sandwiches and they were disgusting. It was a sloppy mess.
We have been going to that location for years. I will not go back.
Keith Trelfa
Tim Hortons is historically one of the fastest coffee shops to get in and out of. This particular store is the slowest coffee store I’ve ever been to in my life. They have five people working a shift when there should be more like eight on a given morning. Just close the store if you’re not going to properly manage it or service the customers. It does not know how to properly handle the morning rush.
… morephillip kozey
Two days in a row now my food has been absolutely disgusting.
So much mayonnaise on a sandwich that it was actually absurd, and I almost thought it was a joke.
Manager was extremely nice, but the people working there just do not care about anything, which I guess is typical these days.
If you’re going for just a coffee, you’re good to go, but if you buy anything other than coffee and donuts, it will be trash
… moreSo much mayonnaise on a sandwich that it was actually absurd, and I almost thought it was a joke.
Manager was extremely nice, but the people working there just do not care about anything, which I guess is typical these days.
If you’re going for just a coffee, you’re good to go, but if you buy anything other than coffee and donuts, it will be trash
Hannah
French vanilla cappuccino machine is so watered down every single time. It tastes like it’s just a cup of hot water. Gross and not worth 4-5 dollars
… moreJakksmommy
Ive been getting my coffee and my bagel loyally for 5 years or more here and I must say how sad I am how its fallen. The bagel is cold and hard evwn when you ask. Thats 6 plus times now. Im a sucker for hope i guess…and mt coffee i got today was burnt and old. Idk whats goin on here but im dissapointed. Everythings tastes sad and Idc ya know. Pray for the future folks
… more