Social Profile: 
![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Located at 6532 E Broad St,Columbus,OH,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 6532 E Broad St, Columbus, OH 43213
Phone: (614) 751-6969
Website: https://locations.timhortons.com/en/oh/columbus/6532-e-broad-st/
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Tim Hortons in Columbus, OH
Tim Hortons in Columbus, Ohio · – 1135 Dublin Rd, Columbus OH 43215 · – 1451 W Broad St, Columbus OH 43222 · – 1501 Olentangy River Rd, Columbus OH 43212 · – …
Tim Hortons
Home of Canada’s favourite coffee. Join Tims™ Rewards and start earning rewards today.
Columbus, 1501 Olentangy River Rd Location | Tim Hortons
Located at 1501 Olentangy River Rd,Columbus,OH,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods.
Last Updates
Reviews
Thy Tim
First I want to give this Tim Horton a zero star. Simply because the service sucks. I went to the drive through and it took a long while before a worker came on the intercom. When she finally got on the worker was rude and unprofessional. You dont ask a customer “What do you want” ?! I had ask for a drink for a refresher for my daughter, she mistakenly ask for a orange drink. We understand you only have strawberry and watermelon/ tropical mango. If she wanted to correct us she could’ve done it politely. Also another male worker came on there and was rude as well. Saying “Hey man we dont sale that here”. I just asked them for whatever is the orange or yellow refresher. Finally got to pull up to the window and wait for our drink. Took a hot minute before it was giving to me. I handed it to my daughter and she took one sip and was like this taste like just plain water . It seem like they only put water and the dried mango peels in the drink. Worse service and worse drink ever. My daughter was very disappointed . I was also disappointed and angry for her because she really wanted the refresher.. some people aren’t cut out for certain jobs .horrible experience there and you guys will never get my bussiness again..
… moreRick Graham
Probably the most efficient of the TH’s stores I have visited. The staff is always on top of things. Food choices are what you expect from a fast food bakery. Coffee is good.
… moreMackenzie Nichols
I went to the drive thru today & ordered a half a dozen donuts. I started saying what donuts I would like & the guy at the window (Trent is his name) said with a tone, “wait, you want them all different?” as if he’s supposed to put whatever he wants in the box & I’m not allowed to pick. I told him again which one’s I wanted. I then got to the window & had him scan my phone for an offer making them $4.49. He scanned it and said $9. I said, you just scanned the offer which should make them $4.49. He said, it says $9. I told him that I wasn’t paying $9 when I have an offer for half of that. He was extremely rude & said, that’s what it says & that’s fine as he reached his hand out to grab the box of donuts that he had already handed me, prior to me attempting to pay. He had such an attitude both at the speaker & at the window. He is honestly the rudest person that I’ve ever encountered at any restaurant or drive thru. BTW, my offer for $4.49 scanned right off at a different location immediately after, so clearly he did something wrong on his end. Because of him, I won’t be returning to that location ever again.
… moreRajen Silwal
This was my first time going to Tim Hortons, and unfortunately it will be my last.
I ordered a breakfast sandwich using the promotion “Buy a breakfast sandwich for $3.” I activated the offer in the app and scanned it at checkout, but I was still charged $6 for the sandwich. When I brought it to the cashier’s attention, she told me she couldn’t go back and fix it. There was no effort to correct the mistake or offer a solution.
Very disappointing experience, especially for a first visit. Customer service should be better, and promotions should be honored when properly activated and scanned.
… moreI ordered a breakfast sandwich using the promotion “Buy a breakfast sandwich for $3.” I activated the offer in the app and scanned it at checkout, but I was still charged $6 for the sandwich. When I brought it to the cashier’s attention, she told me she couldn’t go back and fix it. There was no effort to correct the mistake or offer a solution.
Very disappointing experience, especially for a first visit. Customer service should be better, and promotions should be honored when properly activated and scanned.
chantal harris
My normal experience at Tim Horton’s is a great one. I went thru drive-thru. Asked Anna( girl at window) if my pastries could be heated up. She stated no at the speaker. When I pulled up to the window, I asked her when did it change that patties could not be heated up? I had just been there 3 weeks ago. She stated in a very sarcastic way” I wouldn’t know anything about that, I’m new. Ok, so when did new people stop asking Sr. Staff members questions that they do not know the answer to? Super unprofessional.
… moreSarah Weber
Just a quick note — we stopped by on Sunday, 11/2, around 9:50 a.m. The drive-thru line was backed up to the street, and several guests were waiting in the dining room. Despite being understaffed with only three team members, your crew worked seamlessly between stations to serve both drive-thru and walk-in customers. They demonstrated great teamwork, urgency, and purpose — truly impressive under pressure.
However, it seems corporate policy has put them in a tough spot. I overheard them explaining to multiple walk-in customers that they couldn’t complete mobile or DoorDash orders because it would negatively affect their drive-thru speed-of-service times. That’s an incredibly difficult position to place employees in — having to tell paying customers that their order must wait because drive-thru traffic is prioritized.
Orders should be fulfilled in the order they’re received, based on timestamps. While I wasn’t personally affected, I witnessed several frustrated customers taking out their irritation on employees who were doing their absolute best to follow policy.
Please consider taking responsibility for this issue by either updating your app to alert customers about potential delays or adjusting policies to ensure fair, time-based order fulfillment. It’s simply unfair to put hourly employees in a position where they have to defend a corporate decision that compromises the guest experience.
Thank you for taking this feedback seriously — your team on-site truly deserves better support from the top.
… moreHowever, it seems corporate policy has put them in a tough spot. I overheard them explaining to multiple walk-in customers that they couldn’t complete mobile or DoorDash orders because it would negatively affect their drive-thru speed-of-service times. That’s an incredibly difficult position to place employees in — having to tell paying customers that their order must wait because drive-thru traffic is prioritized.
Orders should be fulfilled in the order they’re received, based on timestamps. While I wasn’t personally affected, I witnessed several frustrated customers taking out their irritation on employees who were doing their absolute best to follow policy.
Please consider taking responsibility for this issue by either updating your app to alert customers about potential delays or adjusting policies to ensure fair, time-based order fulfillment. It’s simply unfair to put hourly employees in a position where they have to defend a corporate decision that compromises the guest experience.
Thank you for taking this feedback seriously — your team on-site truly deserves better support from the top.
Mike Kerbaugh
Horrible service. Girl behind the counter walked back and forth for 5 minutes before acknowledging me. Finally she stopped, stood behind the register, and stared at me. Did not say a word, no hello, no greeting, nothing. I needed a black coffee. I’m surprised she didn’t screw that up. People this self-pitying and lazy should not be employed. Go to Sheetz instead. At least they have self-checkout.
… moreRick John
Product is pretty dang good. Lady at drive thru that took our order obviously didn’t want to give at work today – crabby!! Guy at the window was friendly and seemed like he was happy with another day on earth. Tipped him well and he was so thankful!!
… moreMatt S
First and now only time ordering at a Tim Hortons, went there to pick up an order I had placed online and at no point until I got to the store was I notified there was just no breakfast, seemingly none at all. Was then ignored by the one who initially stated there was no breakfast when I tried to ask about options and then after leaving and filing a claim online was told I had to go back to the store to issue a refund thst I placed online. Quite possibly the worst chain restaurant experience I have ever had and as I am traveling I cannot go back to the store so I was just stolen from.
… moreGerald Sinclair
This location is known for horrible service but this one topped it all for it came directly from the shift manger himself. The African American male with dreads- about 5’9-5’10. I am African American myself so race isn’t the issue.
He took our order in the drive through and we wanted 5 breakfast croissants sandwiches. He said he could do 4 and a muffin. There was deal with muffins so we decided on the 4 croissants and two muffins. Additionally we had a cappuccino and Timbits- following paying we were asked to pull up front and they would bring it out. It is common for this location to be out of items but at 10:30 on a Sunday morning is ridiculous but I digress. We pull to the front and wait for exactly 14:30 minutes before going in to check on the order. He asked me what my order was ? Problem number 1- how do you not know what my order was. Then he continues to tell me that they are out of croissants and it will be 10 min! I’m like we’ve already been waiting for 14 for the four you said were available. What happens to those – his response was I gave them to other orders! Wait a minute there was no one ahead of this in the drive through so while we were waiting you gave. The croissant to consumers who followed us or who came in to the dining hall. Frustrated- I asked for a manager. He then tells me he was the shift manager. I then asked for a refund at this point Another guy then comes to assist and says we can get you a refund or we can get your sandwiches on a different bread- English muffins. Mind you none of the other parts of the order was correct either. I asked “ why didn’t someone come out and update me in my order?” His response – we are busy- it’s just the 3 of us. I followed up “ well what would have happened if I hadn’t came in” his respond “ I would have saw your car out there eventually and would have came out to ask or update” Are you serious? The other guys asked what was my preference was again so I choose to continue with the sandwiches. I asked that they be well cooked because typically they bread is not well cooked. He said we would double cook it- this didn’t happen because the manager was working the bread station and would much rather continue to be bitter and talk nonsense to me and everyone instead follow directions. He continues to tell me how I’m not going to tell him how to do his job when I mentioned the customer service in the situation is horrible- he shouldn’t had someone update us instead of work in react mode. He is still going off and I’m like “ you are the manager in disbelief. Arrogantly, he says I am and I will continue to be. Still grumbling and talking all this mess. A female employee who was worried it would escalate had told us to calm down and stuff which I was in control but frustrated and he still continued on.
I’ve been in the CX industry for 20 years plus – this employee represented all that is wrong with customer service . Instead of taking accountability he made excuses. Instead of de-escalating he continued to escalate even after a resolution was in place. I can’t tell you what to do or how to handle but if this was an employee of my mind and in a position of leadership – he would no longer be in that position after this incident if having a role at all.
… moreHe took our order in the drive through and we wanted 5 breakfast croissants sandwiches. He said he could do 4 and a muffin. There was deal with muffins so we decided on the 4 croissants and two muffins. Additionally we had a cappuccino and Timbits- following paying we were asked to pull up front and they would bring it out. It is common for this location to be out of items but at 10:30 on a Sunday morning is ridiculous but I digress. We pull to the front and wait for exactly 14:30 minutes before going in to check on the order. He asked me what my order was ? Problem number 1- how do you not know what my order was. Then he continues to tell me that they are out of croissants and it will be 10 min! I’m like we’ve already been waiting for 14 for the four you said were available. What happens to those – his response was I gave them to other orders! Wait a minute there was no one ahead of this in the drive through so while we were waiting you gave. The croissant to consumers who followed us or who came in to the dining hall. Frustrated- I asked for a manager. He then tells me he was the shift manager. I then asked for a refund at this point Another guy then comes to assist and says we can get you a refund or we can get your sandwiches on a different bread- English muffins. Mind you none of the other parts of the order was correct either. I asked “ why didn’t someone come out and update me in my order?” His response – we are busy- it’s just the 3 of us. I followed up “ well what would have happened if I hadn’t came in” his respond “ I would have saw your car out there eventually and would have came out to ask or update” Are you serious? The other guys asked what was my preference was again so I choose to continue with the sandwiches. I asked that they be well cooked because typically they bread is not well cooked. He said we would double cook it- this didn’t happen because the manager was working the bread station and would much rather continue to be bitter and talk nonsense to me and everyone instead follow directions. He continues to tell me how I’m not going to tell him how to do his job when I mentioned the customer service in the situation is horrible- he shouldn’t had someone update us instead of work in react mode. He is still going off and I’m like “ you are the manager in disbelief. Arrogantly, he says I am and I will continue to be. Still grumbling and talking all this mess. A female employee who was worried it would escalate had told us to calm down and stuff which I was in control but frustrated and he still continued on.
I’ve been in the CX industry for 20 years plus – this employee represented all that is wrong with customer service . Instead of taking accountability he made excuses. Instead of de-escalating he continued to escalate even after a resolution was in place. I can’t tell you what to do or how to handle but if this was an employee of my mind and in a position of leadership – he would no longer be in that position after this incident if having a role at all.