Tim Hortons

  3.6 – 859 reviews   • Coffee shop

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Located at 2207 Niagara St,Buffalo,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Tim Hortons 14207

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Reviews

Katie Battel
Quality has drastically gone downhill since new ownership. Last week I ordered a hot, double double and the coffee was so watery I ended up dumping it out. Fast forward to today, I ordered a medium iced double double and this is what I got. An iced cup of creamer. You literally couldn’t even taste the coffee.

I have officially given up on this location. McDonald’s across the street literally serves better quality coffee.

Now that I’m here, I’ll also share that each time I placed a mobile order, it was not started until I arrived. What prompted me to even bother with mobile ordering was when my boss asked me to grab 2, catering coffees and a dozen donuts. To which Bernie flipped out on me and told me that “I can’t do that”. It’s the morning, you’re busy, fine. I’ll go somewhere else. And I did.

To prevent this from happening again, I placed it through the app and waited a HALF HOUR to go pick it up. I arrive to an EMPTY dining room to which once again, Bernie tells me that they called my name and since I wasn’t there, they didn’t bother to start the order since they were “busy”.

It should not be this difficult to get coffee and donuts. Panera it is for my catering orders ever since and now I’ll find somewhere else for coffee.
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Donald Trietley
I got there often for morning coffee &,sometimes,a donut,bagel or breakfast sandwich.The staff is generally nice & efficient but communication has occasionally been difficult.Recently they remodeled to more of a “to go” vibe but I much preferred when they had better seating,morning TV & usable WIFI.
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Marcus Veytia
This Tim’s has reopened after renovations. The 5 Stars are for Cody. I was not aware of the senior’s discount until Cody brought it to my attention. But more importantly, he is genuinely friendly and a gentleman. I have seen him in action quite a few times and he treats everyone with the same courtesy.

He is a rarity and I hope the management here appreciates him.
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Ayesha Siddiqa (Ashley Aven)
Extremely rude staff she was yelling at us! Extremely disappointed!! She closed the window on my face twice when i told her you can’t misbehave with me ! She said i don’t have time for you. The woman on the right in the photo, was the one who was yelling! SHE SHOULD BE FIRED! Never comimg to tim hortons ever and will make sure noone else comes too! HORRIBLE
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NZM
Counter was dirty, Bagel was not enough toasted.
Manager was shouting with employees, don’t know reason. Total environment was really not good for food business.
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A Taste of Soul The Hashery
This is one of the Tim Hortons not to go to in buffalo. The steak pinine sandwich was not toasted or put together right! How are you suppose to put honey inside of your tea driving down the road? You can’t do why not put the honey inside to help the customers out? Their lack of customer service is low. Don’t ever go here on 2nd shift they do nothing and say what they can’t do….like toast the bread longer or turn up the toaster.
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kerd ahmed
Every time I come to this place, they never have no fresh decaf in the morning so they give you one that’s been out for almost a couple hours. They will never make a new one and I’m just gonna take my business somewhere else cause I’m tired of coming here.
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Shirley Riddle
The food is great and so are the drinks. The experienced is worsened by the rude cashier who is unfortunately there every morning I come in. She argues about your order, makes snide comments, and yells at the staff around her.
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Navdeep Jain
On our way, we were all craving a good coffee break. We stopped hoping for a quality cup, but I was disappointed to find that the cappuccino was a premix with sugar — and it wasn’t even labeled clearly. I’ve never had premixed cappuccino before, and definitely not one that already contains sugar without any mention of it on the machine or menu.

For people who are health-conscious or avoiding sugar, this is really misleading. It would’ve been much better if they had listed the ingredients or given an option for unsweetened.
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John G
Walked into this Tim Hortons because the drive-thru looked like the Indy 500 figured I’d be smart, avoid the wait, grab a quick medium coffee with a splash of milk. Simple. Life hack, right? WRONG! Apparently, walking inside this location triggers a glitch where employees can no longer see you. I stood at the counter like a forgotten character in a horror movie staring directly at two workers laser focused on drive thru orders like they were defusing bombs back there. No greeting. No “we’ll be right with you.” Just hard ignore mode. I start wondering if I died and no one told me. After two full minutes of me standing there like an unpaid extra, the girl finally glances at me like I just coughed on her cat and mutters “one second.” Then goes right back to the headset like she’s commanding a space launch. Enters an mystery man. Some dude I saw outside on FaceTime not in uniform, not behind the counter, just chilling strolls in, wanders up to the register, taps a few buttons like he’s hacking into the Pentagon, and I’m thinking, “Oh cool, he works here?” I ask, “Hey man, can I just get a black coffee?” He stares at me, then turns his camera to the back of the store and walks away. Bro was out here giving a FaceTime tour of the kitchen like it’s an Airbnb. So I try again. “Hey, forget it, I’ll take it black!” Just pour it in a cup! Nope. I keep waiting. She finally hands me a cup without saying a word. I leave. Sip it halfway down the road. Triple triple. Not what I asked for. I think she just gave me someone else’s order to make me go away. Which fair move, I guess. Mission accomplished. Moral of the story… if you want to be treated like a human being, don’t walk into this location. Just sit in the drive thru like a good little cog in the machine, and maybe, maybe, they’ll get your coffee right. Tim Hortons, if you’re reading this: I wasn’t asking for the crown jewels. Just coffee. Preferably the one I ordered. ✌️
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