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Located at 2137 Transit Rd,Elma,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 2137 Transit Rd, Elma, NY 14059
Phone: (716) 608-6694
Website: https://locations.timhortons.com/en/ny/elma/2137-transit-rd/
Order and Reservations
Order: Order online
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Reviews
Nat C
This place absolutely sucks. Should’ve stopped coming before this because of poor service.. but this was the last time because of rude and lazy employees. Came in during a snowstorm and no one else there or in drive thru. The lazy brunette in charge (a Sunday night) kept walking past my kid until they texted me saying I’ve been standing here for over 5 minutes and this girl just keeps walking past me.
I go in and ask are you open since they are waiting to be served and I saw her ignore them while I was walking in. This brunette girl snaps that they were doing dishes and what do they want? Two employees? Super snarky like a tween would act at home. Not at work. I said two people in the back doing dishes and ignoring customers up front? She then takes order with a big attitude (missing half of order) then throws donut on counter at my kid. She’s lucky I didn’t throw it back at her and absolutely flip out.
Then still waiting for rest of order which she didn’t put in she says what are you waiting for and that we didn’t say that while ordering. So rude and unprofessional and definitely made us say we won’t be back. We’ll stick to the EA Tim Horton’s from now on (a million times faster with actual kind people work there) because this place has way too many rude and lazy people. They suck!!
… moreI go in and ask are you open since they are waiting to be served and I saw her ignore them while I was walking in. This brunette girl snaps that they were doing dishes and what do they want? Two employees? Super snarky like a tween would act at home. Not at work. I said two people in the back doing dishes and ignoring customers up front? She then takes order with a big attitude (missing half of order) then throws donut on counter at my kid. She’s lucky I didn’t throw it back at her and absolutely flip out.
Then still waiting for rest of order which she didn’t put in she says what are you waiting for and that we didn’t say that while ordering. So rude and unprofessional and definitely made us say we won’t be back. We’ll stick to the EA Tim Horton’s from now on (a million times faster with actual kind people work there) because this place has way too many rude and lazy people. They suck!!
Justin Fitzsimons
This place is a joke. Always SLOW cant get orders promptly. They can varely take 1 order at a time. 17 mins to get a coffee 12
Mins anothet day. Staff has NO motivation and management seems to not care. If you stop in plan on at least 10 to 15 minutes…
… moreMins anothet day. Staff has NO motivation and management seems to not care. If you stop in plan on at least 10 to 15 minutes…
Mre Kid
Worst Tim Hortons Experience ever!! Counter staff poorly trained. Took forever for him to take my order. Supervisor walking around playing on her phone instead of helping at the counter. Staff making food were too busy talking to everyone to properly mark my order correctly. Poorly managed. Went there three times and every time it was a major disappointment and a horrible experience!! . Avoid this Tim Hortons and save your Money!!
… moreTrent Kubiak
A dead fly attached to your bacon is not how you want your morning to start !
… moreDewald Alberts
Service is slow. I have been there 3 times over the past year and they forgot to give me a hash-brown twice with my farmers wrap. The chips are greasy as well and the staff can be sassy and passive aggressive. I would rather drive a little further down onto Southwestern to the Tim’s by Leo’s Pizza.
… moreCasey Phillips
This place genuinely used to be great. I just waited 7 minutes for two burnt bagels. They’ve forgotten my turkey on my turkey club and the coffee you just don’t know if it’s gonna be good. I was so pissed about those bagels I went to the one down the street. Don’t waste your time with this place.Edit
Since then I got a bagel with cream cheese and a coffee then the manager confronted me on my horrible review oh no. No I am not eating this spit covered bagel with the way you looked at me sorry just don’t trust it coffee came out pretty damn fast tho
… moreSince then I got a bagel with cream cheese and a coffee then the manager confronted me on my horrible review oh no. No I am not eating this spit covered bagel with the way you looked at me sorry just don’t trust it coffee came out pretty damn fast tho
Jason Bourg
I ordered a sandwich coffee and donut but the donut was completely stale. How could this possibly happen. Don’t they throw out old food??
… moreSaleh Shuaibi
Inconsistent with taste and quality of coffee and other hot drinks, sometimes cappuccino is watery and nasty and some days its the best cappuccino I ever had
… moreKimberly Carroccia
I have never been to a Tim Hortons with such rude and nasty employees. The refresher was tinted water and when I asked to have them add flavor to them, the attitude came out. Like this was the first time ever ordering at Tims. I was refunded my money because they refused to remake. I then drove down the road and they remade the refreshers for free. I will NEVER visit this location again.
… moreAmanda Lohiser
This felt like an unusual Tim Hortons experience. We went through the drive-thru and ordered a coconut cream donut and an angel cream. Both donuts were beyond stale. They were inedible – dry and hard. I drove back through the drive-thru and explained that these were really stale and that I would like to buy two different donuts. I asked if they had any fresh coconut cream donuts. They said no. So I asked if the Boston cream were fresh. They said no. I asked if the honey crullers were fresh. They said no. At this point I decided to ask, “What do you have that is fresh?” They replied, “Nothing, really.” So we went to a different Tim Hortons location and got fresher donuts. I’m not expecting out-of-the-oven fresh every time, but I at least expect the donuts not to be hard. And I would hope that there would be one option that is fresh. At least the second round of donuts we bought further up the road were better.
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