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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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At Tijuana Flats in Winter Garden, we make our food to order using the freshest ingredients prepared the same day you enjoy them. Even our queso, guac and salsa are made from scratch every day. That’s just how we roll. At our Hot Bar, you’re the boss of the sauce. Add a hint of heat, a touch of sweet or douse your dish with a five-alarm fire. Our Hot Bar’s loaded with an assortment of tangy, smoky, sweet, and spicy sauces. Tijuana Flats’ entrées include burritos, burrito bowls, chimichangas, dos tacos, flautas, fresh salads, nachos, and quesadillas. Guests have their choice of tortilla with flour and wheat as well as hard and soft corn with tacos.
Kitschy Mexican chain restaurant known for an extensive hot sauce bar & colorful, muraled walls.
Address and Contact Information
Address: 14410 Shoreside Way, Winter Garden, FL 34787
Phone: (407) 459-1910
Website: https://order.tijuanaflats.com/menu/tijuana-flats-hamlin
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Lakewood Stewart
Play some mobile order for a chicken burrito and a thing of queso. Was supposed to be ready at 4:58, And was still not ready until 5:30. Figured it was what it was as I watch people who ordered after I got there get their food. Finally asked for mine again and took it home. The burrito was barely cooked, and the chicken was cold. Cheese was not even melted (Picture.)
I was already hesitant to order from this location as I’ve had to wait quite a while one other time. This will be my last experience at the Tijuana Flats.
… moreI was already hesitant to order from this location as I’ve had to wait quite a while one other time. This will be my last experience at the Tijuana Flats.
Toni Farrell
⭐️⭐️⭐️⭐️⭐️ (For Nick & Jose Only)
I’m leaving this review to recognize the two employees who truly went above and beyond during my visit—Nick and Jose—because they were the only ones showing real effort to provide great customer service.
My coworker and I stopped by for lunch yesterday and placed a to-go order. We arrived around 1:10 PM, and didn’t walk out until about 1:50 PM, meaning our food took roughly 40 minutes—which is a long wait for a casual restaurant, especially while on a lunch break.
We ordered two street taco entrées, a Tijuana Trio, and a quesadilla entrée. When our food was finally ready, the Tijuana Trio was missing, but Nick immediately went to the kitchen and grabbed it for us without hesitation. We also ordered beverages that weren’t filled completely at first, and Jose was kind enough to refill them right away. They were friendly, attentive, and truly the highlights of the visit.
The restaurant itself seemed extremely backed up. There were several people waiting for dine-in and takeout orders, and the kitchen looked very short-staffed. The workers in the back showed little urgency, which made me question whether they were just having a rough day or if this is a consistent issue at this location.
This isn’t my first slow experience here, and the long wait time is honestly unacceptable for the type of restaurant Tijuana Flats is. I’m not sure what’s going on behind the scenes, but considering the area and customer base, things definitely need improvement.
I’m giving five stars solely because of Nick and Jose, who were friendly, prompt, and made sure we were taken care of. Wishing the team the best and hoping for better experiences in the future.
… moreI’m leaving this review to recognize the two employees who truly went above and beyond during my visit—Nick and Jose—because they were the only ones showing real effort to provide great customer service.
My coworker and I stopped by for lunch yesterday and placed a to-go order. We arrived around 1:10 PM, and didn’t walk out until about 1:50 PM, meaning our food took roughly 40 minutes—which is a long wait for a casual restaurant, especially while on a lunch break.
We ordered two street taco entrées, a Tijuana Trio, and a quesadilla entrée. When our food was finally ready, the Tijuana Trio was missing, but Nick immediately went to the kitchen and grabbed it for us without hesitation. We also ordered beverages that weren’t filled completely at first, and Jose was kind enough to refill them right away. They were friendly, attentive, and truly the highlights of the visit.
The restaurant itself seemed extremely backed up. There were several people waiting for dine-in and takeout orders, and the kitchen looked very short-staffed. The workers in the back showed little urgency, which made me question whether they were just having a rough day or if this is a consistent issue at this location.
This isn’t my first slow experience here, and the long wait time is honestly unacceptable for the type of restaurant Tijuana Flats is. I’m not sure what’s going on behind the scenes, but considering the area and customer base, things definitely need improvement.
I’m giving five stars solely because of Nick and Jose, who were friendly, prompt, and made sure we were taken care of. Wishing the team the best and hoping for better experiences in the future.
Kristian Hollingsworth
We have been going to this location since it opened. Lately the last 5-6 times we’ve placed online orders there has been something from our order forgotten. It’s frustrating when you’re charged for something and on the receipt it clearly states you paid for it and they just fail to forget it. This location used to be amazing but forgetting things each time is just very frustrating. It makes us not want to come back which is a shame because we love the food. But that is just very poor service.
… moreJohn Crews
I walked in and there was no one at the counter. I saw a lady standing in the back standing around doing nothing, when she looked up and saw me standing at thr counter she rolled her eyes and walked torward me talking under her breath. Extremely rude even though I greeted her and was courteous. Additionally, when I got home after opening my takeout order half of thr items ordered were missing. Absolutely terrible service here. If I were the franchise owner I would be Extremely disappointed in the way the staff conduct this business. Do not recommend.
… moreAngela A.
Order was supposed to be ready at 6:38 and it was 7pm before getting my food for take out. At one time 5 customers were waiting for take out some had been waiting longer than I had. If i felt everyone was working with urgency it would not have been as bad but the staff was laughing and standing around while one person cooked the food. And once we finally got our order I had to ask for our drinks. Will not be returning to this location.
… moreFirst Last
This specific location has extremely greasy food. The chips are chewy with how greasy they are, and everything is shiny with grease. The other tijuana flat locations I’ve been to have had a much higher quality of food. Still decent service though.
… moreAustin Ramby
I swore off this place a few months ago for poor service. I tried again tonight and was proved wrong again.
Food delivery time takes about 15-20 min longer than expected… even in not that packed of a restaurant. The menu does not list what ingredients go into every order. So my food came with extra struff in it that my child would not eat. I paid extra to make my meal a combo with queso and a drink. I did not recieve any chips with that side…. am I supposed to just drink it or pay extra for chips to enjoy my side? For the price I paid, i could have probably just gone to a real mexican restaurant and had better food come out quicker than this fast casual restaurant.
… moreFood delivery time takes about 15-20 min longer than expected… even in not that packed of a restaurant. The menu does not list what ingredients go into every order. So my food came with extra struff in it that my child would not eat. I paid extra to make my meal a combo with queso and a drink. I did not recieve any chips with that side…. am I supposed to just drink it or pay extra for chips to enjoy my side? For the price I paid, i could have probably just gone to a real mexican restaurant and had better food come out quicker than this fast casual restaurant.
Honest Reviewer
There always seems to be an issue at this location. I regularly spend over $40 on just two meals — and when my whole family orders, it’s more than $80 — so I expect at least decent service. The place wasn’t even busy in the evening, yet customers (including me) were still waiting on delayed orders. Staff seemed disorganized, and when I asked about my food after waiting, it turned out it had been sitting out for over 10 minutes and was already cold. Instead of apologizing, I got attitude. This location really needs better management and organization — very disappointing experience.
… moreJordan Wahl
I stopped in tonight for the taco Tuesday deal. The staff was super friendly and attentive. Restaurant was very well taken care of. My food came out exactly how I ordered it and pretty fast too. Definitely will be back.
… moreGwenevere Maynard
This place is well decorated, with a friendly staff and delicious food. We’ve been here a handful of times and everything has consistently been great. The staff is incredibly cheerful especially the brown haired lady with the tattoos.
… more