
Welcome to The Boil, where we bring a taste of the South to the heart of New York City! Our mission is simple: to share our love for Cajun-style seafood boils with a fresh and flavorful twist. At The Boil, we take pride in serving up the highest-quality seafood, from succulent shrimp and crab legs to juicy crawfish and lobster, all seasoned just the way you like it. Whether you’re looking to spice it up or keep it mild, we’ve got you covered with customizable flavors and heat levels. Our lively, casual atmosphere is perfect for enjoying a fun meal with friends and family, and we aim to make every visit a memorable one. Check out our menu online to see all the delicious options we have waiting for you!
Address and Contact Information
Address: 17 Waverly Pl, New York, NY 10003
Phone: (646) 833-7110
Website: https://www.theboilny.com/locations
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Order and Reservations
Reservations: resy.com
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theBoil NYC | The Original Cajun Seafood in New York City
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Reviews
Special thanks to our server Casey for the friendly, attentive service, and to manager Tommy for taking such great care of us. Great food, great service, and a wonderful experience overall. We’ll definitely be back. Highly recommend!
Our only critique was that we ordered the garlic bread and received hamburger buns with garlic and butter on it. We had to send it back because it didn’t taste like garlic bread and we also weren’t expecting it to be hamburger buns. Also, ordered the oysters, we thought that they would be on the Monday special, however, because it was a holiday they were a regular price.
However, they’re very accommodating about it and they took it off of our tab. We also had the lemonade, which was also delicious! And a classic margarita.
What made the situation even more concerning was that the waitress did not seem shocked, which naturally makes one wonder how often this happens. She brought out another crab, and the difference was immediately obvious: the replacement crab had a bright red shell, white meat, and no smell at all. The contrast made it clear that the first crab should never have been served in the first place.
If we did not know what crab is supposed to look like, we probably would have eaten it and could have gotten seriously sick. When customers are paying the prices charged here, the least they should expect is fresh food that is safe to eat. Serving something in that condition is careless, unacceptable, and disrespectful to customers, especially when it could affect someone’s health.
We arrived a few minutes early and were directed to wait at the bar. The bartender was making drinks, but despite us being the only people there, she didn’t acknowledge us for about 10 minutes. Not even a quick “I’ll be right with you.” Just completely ignored.
When she finally came over, her attitude was immediately rude and unwelcoming. I asked for a drink that I thought was listed on the menu (I used a slightly different name), and instead of clarifying politely, she instantly screwed up her face, walked away, grabbed a menu, and literally threw it down in front of me on the bar. She then turned her back without saying a word. It was shocking and incredibly unprofessional.
We ended up sitting there another 15 minutes waiting for our table, and she never once came back to take our drink order. She was wearing an AirPod the entire time and clearly had no interest in engaging with guests. The lack of basic people skills was honestly astounding.
We’re not confrontational people, so we didn’t say anything in the moment, but it definitely left a bad impression. It’s a shame because the rest of the staff at the restaurant were very kind and welcoming, and the food was great. However, one person’s horrible attitude can easily ruin the start of someone’s experience.
Management should seriously address this. A bartender sets the tone for the entire visit — and this one completely missed the mark.
My distaste in service wasn’t primarily our waitress she was quite patient and kind . Very welcoming and attentive which always goes along way no matter where you visit . They began cleaning using harsh chemicals that disrupted my stomach and head while eating so that disruption and the gentleman came to the table offering are drinks to go and claimed since Covid they could but we were welcome to stay well upon turning off the lights we didn’t feel that was the case so we departed out of consideration granted we didn’t parlay our meal whatsoever by it was just the scenario that took course without the time of arrival being 9:38pm.
Overall it was ok , the garlic bread was presented quite underwhelming as it was garlic spread on what appeared to be hamburger buns ($5) and the additional that would typically be apart of the boil from experience were averaged at 7$ + which I view pricy at that quality . I wouldn’t return but I wouldn’t bash them, decent food food location.