The Wheelhouse Grille

  3.0 – 84 reviews  $$ • American restaurant

The Wheelhouse Grille 62231

Address and Contact Information

Address: 5 Resort Dr, Carlyle, IL 62231

Phone: (618) 594-8000

Website:

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Reviews

Alexis Lionbarger
The mozzerella sticks looked disusting and did not taste correct nothing tasted good accept for the fries for me. Also the strawberries are rotten.
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Kevin Norris
Not great food and high priced as well. The problem was, i had some sort of like a Italian sub sandwich and nobody bothered to take the plastic off of the meat before they sliced it so I had to bite into the rind part . when I expressed this to the waitress she didn’t seem to really care too much so it doesn’t have anything to do with my individual taste my taste is fine it’s that you might want to take the Rind off of your sandwiches before you serve them
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Angela Serino
We arrived around 830p on a sat evening (after the 2 previous restaurants we were trying to eat at didn’t work out). They were not busy and only had 2 other tables with customers. We got our menus and were satisfied with our prices- 14 oz rib eye for 19.99 and came with 2 sides. I ordered a sandwich (in which you had your choice of a hamburger patty or a grilled chicken breast) and it was around $10 and came with your choice of home made chips or French fries. I opted for the home made chips- which were thick cut, crunchy and delicious! My fiance opted for the 14 oz rib eye and 2 sides of baked beans. His steak was cooked as ordered and his baked beans were to his satisfaction. My sandwich came with bacon and bbq on it. On the side was spinach, pickles, onions and tomato. The chicken breast was to my satisfaction except it could have been just a little juicier – just my personal opinion. The bbq sauce made up for it!
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Melissa Cipponeri
Unfortunately I cannot speak on the quality of the food. This is because we waited 45 minutes for 2 half orders of biscuits & gravy & kids pancakes before we left. Upon being sat the server informed us that the buffet was nearly empty (great welcome), but it should be refilled soon, so we decided to order off the menu. The restaurant was only about half full.
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Glenn Stark
Tried to get dessert mid afternoon. 2 of the 5 desserts include ice cream. Took our orders then waitress came back and said no ice cream. 3 of us still wanted apple dumpling and 1 still wanted brownie. 1 wanted key lime pie and I changed from brownie to cheesecake. Waitress came back, no key lime pie. So another cheesecake. Got dumplings and they literally had half an apple with no filling. 2 were mushy, 1 was very firm, barely cooked! None of this was waitresses fault. She said she’d discount dumplings and brownie because they were missing half. Got up to pay and computer wouldn’t allow greater than 10% discount. Manager came over and basically said, “oh well”. Sorry, we won’t be back and won’t recommend you. Awful experience.
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Golfdude X
We made a reservation for 25, days in advance. When we arrived they told us they only had 1 server. They were totally unprepared. The food was cold (Luke warm steak, a cold baked potato that sat for 10 minutes waiting for that 1 server to bring butter/sour cream). Besides that, the quality of the food was well below its price. Not impressed at all.
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Jayme Ford
Just ate here this evening. I was really hoping for a good steak. Unfortunately, that didn’t happen. I ordered the ribeye- medium rare. When it came out, it was black and crusty on the outside and extra well done. I sent it back, and they did cook another that was medium rare. I love ribeyes because of how fatty and flavorful they are. Even cooked how I ordered it, it was flavorless. Aside from the food being below average, there were several dirty tables, multiple flies in the restaurant, and the floors were so dirty that my flip flops were sticking to the floor. Our service was just average. Won’t be going back.
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Kaitlyn Tauber-Winkeler
Went in for breakfast today. Restaurant and bathrooms were clean, looks nice on the outside and inside. Servers were very friendly, although a little slow. (Should point out, the place was NOT busy, perhaps 2 or 3 other tables were occupied at any given point while we were there.) We opted to order off the breakfast menu instead of getting the buffet. Both of us ordered eggs, toast, and hashbrowns. Worst breakfast I’ve had in a long time. The toast was a stale heel of a loaf of bread that had started to dry up and curl, long before it had been in the toaster. The eggs were greasy. The hashbrowns were clearly the kind that come frozen in patty form, which had been heated until lukewarm and soggy, then roughly chopped into bite sized chunks. What little food we ate ended up making us sick. Coffee was decent but in the hour and a half we were there we had only 1 refill. The waitress was apologetic about the wait time and even about the food, took 10% off our bill for how long it took (over an hour for two plates of eggs!) and even apologized for being slow on the coffee. I feel bad for the staff since the slow serve time & poor quality of food likely affects how much people tip them. The waitress doing every thing she could is the only reason they got 2 stars instead of zero. My stomach still hurts and I will not be back.
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Drae Simmons
Our food was fair. My Turkey panini was a Turkey sandwich on regular bread pressed in a panini, my fries were very undercooked even though the menu says extra crispy French fries. My husband’s burger had zero flavor and was put on a bun so hard he could not even bite into it. Our waitress was very nice however and the sweet potato fries were delicious.
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Angie Williams
Brought my parents from out of town. Service was nice but food wasn’t good. My husband and mom for bakes potatoes were almost raw. My dad had to send back his Ruben sandwich. My husband said his walleys was just ok. His tarter sauce looked like pudding! Waitress deducted from the bill. Not sure if going back.
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