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The Vault Blue Ridge Bar & Grill, Blue Ridge, GA – Reviews, Ratings …
Reviews
Sat and Sunday they now open at 10 and it’s a $15 brunch buffet only. Food was good. Complete with waffles station and omelet station. No donuts any longer. They had remodeled when compared to April of this year and now has a much bigger bar area. Buffet had a large variety of food
April 2017:
Waitress was very friendly and food was average. We were looking for homemade biscuits and did not find them here. Cheese grits are a must! Bacon was thick and crispy. We ordered a half dozen mini donuts (really donut holes) in the smores flavor and they were delicious. Atmosphere was nice.
Now for the negatives: they either need a new chef, or train the existing chef in the basics. On our first visit, I order a steak cooked medium…it came to me extra rare, just seared on the outside. I sent it back, and as I mentioned, the manager was very apologetic and accommodating. They brought me a new steak, but unfortunately, it was also extra rare. I finally gave up and just didn’t eat the steak…they credited my bill for the cost and I left hungry.
On our second visit, this past week, we hoped that it would be a better experience, but we were disappointed. First, they were out of several items on the already limited menu…including the cheese curd appetizer and the salmon entree. We ordered the Bistro Steak with Cabernet sauce. The steak was just ok, but very bland, as the Cabernet sauce was just wine poured over the meat at the last minute. I am not a “steak sauce” person, but I asked for 57 sauce to make it palatable. Fortunately, the salad was great and Abby7, our waitress, did a great job, so it wasn’t a total loss.
The bottom line: get a chef that knows how to cook meat to the requested temperature, season the foods correctly, and order enough food to meet customer needs. We haven’t given up on The Vault yet but we need to see some improvements soon!
I had the chicken breast, the wife had ribs and the couple with us each had something different. Each dish was above par. Really nice. (Ah! It comes to me our friend had the salmon and it was a little cool. Barely a hiccup in getting it fixed and she said it was excellent. Like I said, the food was first rate.)
The server was nice and eager to please. So there was not any real problem with the service.
All they need is a little polish. I didn’t care for the music (and I love music). It was a little loud and I think it was electronic dance music??? (It was something I didn’t recognize but I’m old.) If anything, the food came out too fast. That can’t be a complaint….so it was just odd. It felt like we should be slowing down to savor the experience. A table cloth or place mats would have been nice and would have softened things up. (The food certainly deserves it.) Also, I found the lack of bread odd. To be honest, I didn’t miss it (I’d ordered the Parmesan fries as an appetizer and they lasted throughout dinner) until dinner was almost over. It just felt like it should have been there. So , again, the food was great. But the experience was just a little off.
The dessert — upside down apple pie with pecans and vanilla ice cream — was divine.
I wish them all the best and sincerely hope they make it. You should give them a try, I certainly will. I bet they work it all out.
Also they claim to specialize in donuts but we couldn’t order any because the machine was broken.
What a horrible experience. I would find another place to eat breakfast.
A couple things to consider before you choose this restaurant. One, parking can be a nightmare and depending on the time you go there (most people on vacation tend to eat about the same time) the service can be atrocious.
Our experience was our waitress was very nice, the restaurant was clean and well decorated. The food was good. But the service was awful. Our food and everyone else’s in the restaurant took over an hour to get.
This restaurant has a lot going for it but looks like it would benefit from better management. Before you invest a significant amount of time of your vacation into this restaurant, poke your head in and see if they are overwhelmed.